I posted a service request on Homestars as I had water coming into the master bedroom closet floor, from the en-suite bathroom shower. I got a call from a friendly professional lady (who's name I have forgotten; my apologies) to set up an appointment. Mark arrived to diagnose the issue. I worried that he would have to cut into the closet wall to get at the problem, or worse yet he would have to disassemble the shower unit to get to the pipes, and that it would turn into a huge job. Mark inspected the areas carefully and suggested that he test the area by running the shower, before doing any intrusive work. He found a small leak in the side of the shower which was allowing the water to get to the wall and into the closet. All it needs is re-caulking when it dries. Thanks Mark for your professionalism and New Canadian!
- Company Response
Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Mark’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again.
Stay Safe & Well
New Canadian Drain & Plumbing Ltd.