New Canadian Drain & Plumbing Ltd

Drain Services
182B Saint Helens Ave Toronto ON M6H 4A1
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Drain Services
New Canadian Drain & Plumbing Ltd
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90%

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Reviews for New Canadian Drain & Plumbing Ltd

Average customer rating:
9.5 10 (804 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Calapsed pipe under my veranda

Wanted to say thank you to this amazing company. Ozan and his team. Vali, Ronnie, Mohamad. Where all so professional and got this job done. That job was completed on one of the coldest day of the year. It was -20 outside and don’t know how those men did it. But they did it with no complains, dedication to ensure my kids and I would have water. It was a very difficult job they had to dig down over 10 feet down with water up to there knees. But it was completed. I am sure at times they couldn’t feel there fingers because it was so cold. But after 12 hours they where done. Thank you so very much to all of you for the stellar service. Ozen you lead a great team. Thank you again. I will recommend your company to everyone. Many thanks. Mary

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Company Response

Hello Mary,

Thank you for sharing such great feedback on our services. We are very pleased to know that our team of dedicated experts were able to resolve your drainage issue and that they reflected what New Canadian Drain & Plumbing truly represents; Integrity and efficiency in our workmanship and making customers our top priority. We understand that it was a stressful time for you but we always do our best to minimize the inconveniences regardless if it means working at -20 temperatures outside in order to get our customer's plumbing and drainage system up and working efficiently again. Once again, it was a pleasure working with you and we look forward to assisting you as well as your friends and family with any future drain or plumbing needs that may arise. Until next time Mary, take care.

Private User
Private User
Private User reviews Toronto, ON
10/10

Outdoor water line

Plumber came out in the summer to get an outdoor tap functioning again. Required some work but was done at a reasonable cost. A family member had used them in the past for a backup prevention valve and was happy with their work.

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Company Response

Hello Dear Customer, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again in the future. Until next time, take care.

Nina from Toronto
Nina from Toronto
2 reviews Toronto, ON
10/10

Back water valves installation, kitchen stack, clay pipes and main water line replacement

Like most people, we tend not to think much about our drains until all things go to bust. What started out as a clogged kitchen stack, Shendon accurately diagnosed that it was a collapsed pipe. Through the whole process Shendon and crew tried their best to minimize disruptions despite having to dig up the basement. This company has helped us before with a previous issue and we wouldn't trust any other company to fix up the pipes than them. It's a pricey service but well worth the investment. Great crew and they do great work. Shendon even coordinated city permit and inspection so we can send in our back water valve rebate. What a great guy! Very knowledgeable, reliable and honest!

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Company Response

Hi Nina, thank you for sharing your feedback with fellow homeowners. We are happy to hear that our dedicated team were able to resolve your drainage issue. Please feel free to contact our office for any future drain or plumbing needs and we look forward to working with you again.  We would also like to thank you in advance for any and all referrals that you make on our behalf. Until next time Nina, take care.

Private User
Private User
Private User reviews Toronto, ON
10/10

Pipe moving

I had an issue where a recently purchased house ended up having pipes exterior to the home (under an extension) that we’re constnatly freezing.

Jeff from New Canadian Drain and Plumbing did an excellent job figuring out which pipes went were, moved everything indoors, and took extra time to minimize where the walls needed to be opened up by going through the closet. I am very pleased with his professionalism and expertise.

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Company Response

Hello,

We are pleased to hear that you are satisfied with the efficient services delivered to you by our plumber Jeff.  Please feel free to contact our office should any future plumbing or drain needs arise. Thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to your continued business with us. Until next time, take care.

JW in Toronto
JW in Toronto
3 reviews Toronto, ON
10/10

Fabulous - fast clean (as possible with digging out drains in House) respectfull

All the guys that came were very good - respectful, hard workers, they covered and hung plastic everywhere to help prevent the dust caused from digging out 30 ft of basement flr to replace the broken and roots filled drains. I would highly recommend this company. They also were the only company that called and came out on the Sat afternoon when we experienced the flooding from the basement back up. Thank you Lino and the crew.

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Company Response

Hi JW, we are happy to be of great assistance to you at your time of need. It was a pleasure working with you. Please feel free to contact our office should any future drain or plumbing needs arise. Thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us.

Brian in Toronto
Brian in Toronto
2 reviews Toronto, ON
10/10

Toilet repair

Our toilet blew a gasket on a Friday night and New Canadian Drain sent a guy first thing Saturday morning so as not to wake my six-month old. Raymond was on time, worked efficiently and explained the whys and wherefores of everything he was doing and the cost attached. Made a crap start to a weekend much better.

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Company Response

Hi Brian, thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Raymond's plumbing knowledge and expertise.  Please feel free to contact our office anytime and we look forward to working with you again.  We would also like to thank you in advance for any and all referrals that you make on our behalf. Until next time, take care.

Michele in Toronto
Michele in Toronto
2 reviews Toronto, ON
10/10

Frozen pipes

This is not the first time that I've used New Canadian and I have always had a good experience. With the cold snap, my kitchen sink pipes were completely frozen and created a serious leak into my finished basement. Raymond was punctual, knowledgeable and friendly. He explained exactly what he was doing at all times and gave me some great advice for ensuring that the problem doesn't happen again. He was courteous about cleaning up any mess during and after the job. The booking assistant was also friendly and efficient. I would use them again. Hopefully, I don't have to. :-)

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Company Response

Hi Michelle, thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with our continued services as well as with Raymond's plumbing knowledge and expertise.  Please feel free to contact our office anytime and we look forward to working with you again.  We would also like to thank you in advance for any and all referrals that you make on our behalf. Until next time, take care.

Geoff in Toronto
Geoff in Toronto
1 review Toronto, ON
10/10

Frozen Pipes

We woke up on a VERY COLD morning to discover we had no water, and that our pipes were most likely frozen. We phoned New Canadian Drain & Plumbing Ltd, on what was most definitely a busy day, and within an hour Mike was at our door. Mike took a look around and explained the situation, and what the costs would and could be. Once the equipment was set up, water started flowing again, and within 2 hours it was back to normal. We were very luckily that there weren't any burst pipes, so it could have been much worse. Mike was very candid, and helpful with solutions and suggestions to avoid this happening again in the future.

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Company Response

Hi Geoff, thank you for your feedback.  We are pleased to hear that you are satisfied with our quick response times as well as our quality of services.  Please keep us in mind for any future drain or plumbing needs that may arise. Thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again.

Ben in Etobicoke
Ben in Etobicoke
1 review Toronto, ON
10/10

Leaking drain pipe under kitchen sink/dishwasher

I saw a drip coming through the drywall ceiling in my basement. Called New Canadian Drain & Plumbing in the morning. A plumbing technician came over around 10:30 a.m. He determined that the problem was a cracked drain pipe, not a dishwasher hose. Went out to get the needed parts and the problem was fixed by 12:30 that day.

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Company Response

Hi Ben, it was a pleasure working with you and we look forward to your continued business with us. Until next time, take care.

Mordy from North York
Mordy from North York
4 reviews Toronto, ON
10/10

Experience and professionalism

Was referred to New Canadian when a different company failed to solve the issue of toilet overflowing. New Canadian was extremely thorough and went through every inch of piping - identifying exactly what needed to be replaced to solve the problem once and for all. While it was a costly job, it did include a large amount of work - including some additional work that was identified in middle of the initial job - and everything was done carefully and thoroughly and the problem was finally solved. There is no guesswork with New Canadian (unlike the previous company), they truly care about helping you solve your plumbing issue. Ozon was a pleasure to deal with - respectful, patient and goo natured. These are definitely now my go-to plumbers.

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Company Response

Hi Mordy, thank you for your business with us.  We appreciate your positive feedback on our services and look forward to working with you again in the future. Until next time, take care.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Canadian Drain & Plumbing Ltd

Our company is the most organized and professional in the GTA. We are proud new Canadians, working hard to promote the growth of our business.

We specialize in Drain Installation and Repairs. We have quality machines to clear your drains as well as power flushing of your drains. We offer new technology drain relining without digging. We do all types of plumbing repairs including installation of new fixtures. We specialize in waterproofing, fixing leaky basements, and installation of new weeping tiles.

We hope you will give us the opportunity to prove to you that we are a quality company.

CATEGORIES
Drain Services, Plumbing, and Waterproofing
SERVICES
Drain Replacement, Waterline Replacement, Drain Cleaning,Camera Inspection, Plumbing, and Waterproofing
WEBSITE
http://www.newcanadiandrain.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
31
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, American Express
LICENSES
Plumbing License #17784
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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