New Canadian Drain & Plumbing Ltd

Plumbing
Toronto ON M6H 4A1
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New Canadian Drain & Plumbing Ltd
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93%

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Reviews for New Canadian Drain & Plumbing Ltd

Average customer rating:
9.3 10 (1152 reviews)

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Ryan in Toronto
Ryan in Toronto
3 reviews Toronto, ON
10/10

Shower Faucet

Winford provided great service. From the time to calling for service to a completed job was less than 3 hours. Highly recommend.

Approximate cost of services:
$1,100.00
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Company Response

We are happy to hear that Winford lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime.
Thank you from New Canadian Drain and Plumbing.

Amanda in Old Toronto
Amanda in Old Toronto
1 review Toronto, ON
0/10

Pipe repair

DO NOT USE THIS COMPANY

They did some work for us and their work was not up to code, which ended up creating a big problem and damaging a brand new kitchen. We have reached out numerous times and they are not fixing the problem that even their own supervisor Shendon said was not done properly. We have attempted to resolve this with them for weeks and the owner Igor cannot even have the decency to call us back. Please save yourself the trouble and DO NOT USE THIS PLUMBING COMPANY.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

We respectfully disagree with the statements made in this review. During our initial visit 4 years ago regarding the issue, we had advised to replace the entire pipe to provide a permanent solution to the leak. However, the homeowner declined this option due to concerns with cutting out the ceiling and floors. We provided the homeowner with a temporary solution to the leak and advised that the leak will happen again in the future. As a business, we operate professionally, follow building codes, and always seek the homeowner's permission before proceeding with any work. As the homeowner decided not to go ahead with the repair of the entire pipe and only wanted the temporary fix, that is all we completed as we can not force anyone to complete any work on their homes. As stated by the homeowner, we have completed many jobs for them and if we were truly “job [creating] at the customer’s expense”, then those other jobs would have provided issues as well. We stand by our commitment to assisting homeowners in resolving the issues and providing our professional solution, but we also respect the homeowner’s decisions regarding there own homes.
From New Canadian Drain and Plumbing.

Lisa in Toronto
Lisa in Toronto
1 review Toronto, ON
10/10

Plumbing sink

Winford was great . Timely efficient . He gave me two options which I appreciated. He was also tidy which I always appreciate

Approximate cost of services:
$750.00
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Company Response

Thank you, Lisa, for sharing your experience with fellow homeowners. We appreciate your comments regarding Winford’s professional service. Our staff do their best to provide the best service possible and it is rewarding when they receive appreciation such as yours. We look forward to being able to assist you with any future plumbing issues. Thank you from New Canadian Drain and Plumbing.

Greg in Toronto
Greg in Toronto
6 reviews Toronto, ON
10/10

Sanitary Drain Line Replacement

Had a cracked clay pipe in a 100 year old house, Tony was first on site to take a look at the situation. He stated specifically what the cause was and showed me in person. The next day 2 outstanding individuals (Lubo and Sebastian) Showed up from New Canadian Drain And Plumbing. As they started digging out the trench to replace the old clay pipes they not only took notes and photos along the way but called on me to take a look at where thy were each step of the way.. It took approximately 5 days to complete.. The workmanship was one of the best I have seen from any contractor!!

Approximate cost of services:
$21,000.00
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Company Response

Thank you Greg, for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with our efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.

The hole story
The hole story
1 review Toronto, ON
10/10

The Hole Story

Shendon was excellent, as was his crew. Superb service, courtesy and efficiency.

The backstory is a drain backup in the basement, in a 100-year-old house with pipes either made of clay or tissue paper. We called. They came immediately. Clear, credible diagnosis of the problem. Contract signed, they came to do the work the next day. Minimal disruption in our basement, which is as crowded as Aladdin's cave - but with items that are worth considerably less. Also kept disruption to a minimum on our shared driveway.

3 days later: everything done, the basement cleaned up and drainage that will far outlast us.

Highly recommend

Approximate cost of services:
$25,000.00
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Company Response

It's great to hear that you had such a positive experience with Shendon and his crew. Dealing with plumbing issues can be stressful, especially in an older home with unique challenges, but it sounds like they were able to provide clear and credible diagnosis of the problem and deliver excellent service with minimal disruption to your daily life. We are glad to hear that they were able to complete the work efficiently and effectively, and that the basement was left clean and tidy after the job was done. Thank you for sharing your positive experience and recommendation with others who may need plumbing services. Please don't hesitate to reach out if you need any further assistance in the future! Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Toronto, ON
10/10

Tub drain unclogged!

Winford went above and beyond to unclog our tub drain. The opening proved a challenge, but Winford didnt give up. Finally the junk was removed and the drain works beautifully. Thank you!
Also, this is about the fifth time Ive used New Canadian!

Approximate cost of services:
$400.00
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Company Response

Thank you, for sharing your experience with fellow homeowners. We appreciate your comments regarding Winford’s professional service. Our staff do their best to provide the best service possible and it is rewarding when they receive appreciation such as yours. We look forward to being able to assist you with any future plumbing issues. Thank you from New Canadian Drain and Plumbing.

varun in Toronto
varun in Toronto
1 review Toronto, ON
10/10

Faucet installation

Nima was fast clean and efficient. Definitely recommended service from this company. Would use again

Approximate cost of services:
$450.00
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Company Response

We are glad to hear Nima was able to provide quick and friendly service. It is rewarding to our team when we receive comments such as yours. We look forward to helping you with future plumbing issues. Thank you from New Canadian Drain and Plumbing.

Paul
Paul
0 reviews Toronto, ON
10/10

Replace shower faucet, bathroom toilet and repair several leaks

Habib did a great job with the work!
He was polite, knowledgeable, efficient and were tidy.

Approximate cost of services:
$2,200.00
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Company Response

Thank you, Paul, for your review and we are glad to hear Habib provided you with friendly and efficient service. Please feel free to contact us with any plumbing issues you might experience in the future. Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Pickering, ON
10/10

Tony was Awesome!

We had a clog in our kitchen sink and he came right away and was super efficient, clean, fast and very professional. I would recommend Tony anytime to anyone.

Approximate cost of services:
$360.00
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Company Response

Our team is happy to hear that you are pleased with the professional and efficient service Tony provided you when assisting you with your plumbing issue. Thank you, from New Canadian Drain and Plumbing for your recommendation and we look forward to assisting you again in the future.

Private User
Private User
Private User reviews Toronto, ON
9/10

Replaced our drain seal

Lastf year our kitchen sink drain seal was broken and water was draining into the bottom cabinet below. Esteban came and he expertly sealed the 2 drains and a year later Im still a happy client.

Approximate cost of services:
$200.00
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Company Response

We are happy to hear that Esteban lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime for any of your future plumbing issues. Thank you from New Canadian Drain and Plumbing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Canadian Drain & Plumbing Ltd

Due to COVID-19 For our customers' safety, our plumbers are wearing Medical Masks, Medical Gloves, and have Disinfecting Spray with them.

Our company is the most organized and professional in the GTA. We are proud new Canadians, working hard to promote the growth of our business.

We specialize in Drain Installation and Repairs. We have quality machines to clear your drains as well as power flushing of your drains. We offer new technology drain relining without digging. We do all types of plumbing repairs including installation of new fixtures. We specialize in waterproofing, fixing leaky basements, and installation of new weeping tiles.

We hope you will give us the opportunity to prove to you that we are a quality company.

CATEGORIES
Drain Services, Plumbing, and Waterproofing
SERVICES
Drain Replacement; Back Water Valve & Sump Pump installation; Water line Replacement, Drain Cleaning,Camera Inspection, All Plumbing Fixtures Installation. Waterproofing.
WEBSITE
http://www.newcanadiandrain.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
31
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, American Express
LICENSES
Plumbing License #17784
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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