New Canadian Drain & Plumbing Ltd

Plumbing
Toronto ON M6H 4A1
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Plumbing
New Canadian Drain & Plumbing Ltd
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93%

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Reviews for New Canadian Drain & Plumbing Ltd

Average customer rating:
9.3 10 (1155 reviews)

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Paul
Paul
0 reviews Toronto, ON
10/10

Replace shower faucet, bathroom toilet and repair several leaks

Habib did a great job with the work!
He was polite, knowledgeable, efficient and were tidy.

Approximate cost of services:
$2,200.00
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Company Response

Thank you, Paul, for your review and we are glad to hear Habib provided you with friendly and efficient service. Please feel free to contact us with any plumbing issues you might experience in the future. Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Pickering, ON
10/10

Tony was Awesome!

We had a clog in our kitchen sink and he came right away and was super efficient, clean, fast and very professional. I would recommend Tony anytime to anyone.

Approximate cost of services:
$360.00
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Company Response

Our team is happy to hear that you are pleased with the professional and efficient service Tony provided you when assisting you with your plumbing issue. Thank you, from New Canadian Drain and Plumbing for your recommendation and we look forward to assisting you again in the future.

Private User
Private User
Private User reviews Toronto, ON
9/10

Replaced our drain seal

Lastf year our kitchen sink drain seal was broken and water was draining into the bottom cabinet below. Esteban came and he expertly sealed the 2 drains and a year later Im still a happy client.

Approximate cost of services:
$200.00
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Company Response

We are happy to hear that Esteban lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime for any of your future plumbing issues. Thank you from New Canadian Drain and Plumbing.

von & rossana in Toronto
von & rossana in Toronto
2 reviews Halton Hills, ON
10/10

Plumbing work

We had the plumbing replaced from the main stack to the city line. Work was professionally done and of the highest quality. The crew was fantastic.
Money well spent!!!

Approximate cost of services:
$25,000.00
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Company Response

Thank you, Von and Rossana, for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with our professional and quality workmanship. It is rewarding to our team to receive feedback such as yours. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Thank you from New Canadian Drain and Plumbing.

Oxana in Mississauga
Oxana in Mississauga
3 reviews Toronto, ON
10/10

Main drain leak repair

We discovered water under the laminate floor of the basement. NCDrain came and found that there was a loose gear clamp on the main drain stack that allowed water to flow outside of the pipe. They also checked the upstairs toilet and found that the level valve was set too high and water overflowed constantly .(now we know why water bill was so high this past year). They discovered and repaired this within the hour. Technician, Winford McGregor, was excellent and very knowledgeable.

Approximate cost of services:
$360.00
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Company Response

Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Winford’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Thank you from New Canadian Drain and Plumbing.

Sally in Toronto
Sally in Toronto
2 reviews Toronto, ON
10/10

Replaced kitchen faucet

Esteban Herrera gave us expert plumbing service. He changed our kitchen faucet, explaining all steps in advance. He even tidied up after the work was done. Prompt. Efficient. Professional.

Approximate cost of services:
$540.00
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Company Response

Thank you, Sally, for sharing your experience with fellow homeowners. We appreciate your comments regarding Esteban’s professional and efficient service. Our staff do their best to provide the best service possible and it is rewarding when they receive appreciation such as yours. We look forward to being able to assist you with any future plumbing issues. Thank you from New Canadian Drain and Plumbing.

B in Midtown Toronto
B in Midtown Toronto
10 reviews Toronto, ON
10/10

Replaced Old Shower Faucet

George was wonderful to work with. He was polite, professional, and fast. He quickly diagnosed our issue and cleanly and efficiently fixed our (very old) shower.

Approximate cost of services:
$300.00
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Company Response

Thank you for your review and we are glad to hear George provided you with friendly and efficient service. Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve, and it is rewarding for our staff when we receive great feedback such as yours. We hope that you keep us in mind for any future drain or plumbing needs. Thank you, from our team at New Canadian Drain & Plumbing.

Teresa
Teresa
0 reviews Toronto, ON
10/10

Sink repair

Wasal was able to diagnose the issue with low water pressure quickly and provide a solution. He left the work area clean and tidy, after handling the problem.
Highly recommended.

Approximate cost of services:
$1,000.00
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Company Response

Thank you, Teresa, for your review and recommendation. We are glad to hear Wasal provided you with professional and efficient service. Please feel free to contact us with any plumbing issues you might experience in the future. Thank you from New Canadian Drain and Plumbing.

Private User
Private User
Private User reviews Oakville, ON
10/10

Repaired bathtub and replaced tap

George repaired our bathtub spout and also replaced one of our taps that was stuck in place and took extra effort to take apart before replacing with a new one. He arrived on time, gave a fair quote and clearly explained the work he was doing. He also took the time to nicely clean up the areas he worked. Overall, George did a great job and was very pleasant - would certainly recommend to others.

Approximate cost of services:
$350.00
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Company Response

Our team is happy to hear that you are pleased with the great customer service George provided you when assisting you with your plumbing issue. We appreciate your recommendations and look forward to assisting you again in the future. Thank you from New Canadian Drain and Plumbing.

Daniel in San Francisco
Daniel in San Francisco
1 review Toronto, ON
1/10

Basic sewage backup repair beyond contractor's skills

Came promptly to deal with sewage backup due to a plugged drain, good! Couldn't clear the drain despite hours of snaking, no so good. Found the site of the problem by scoping, so good again. I called in a competitor for a second opinion. Drain cleared next day within 10 minutes of the workman setting up, and drain repair completed the following day for $1000 less than the price quoted by New Canadians. Called to ask New Canadians whether they'd consider reducing the charge for the unsuccessfully snaking of the drain (clearing the plug allowed us limited use of toilets/sinks while repairs scheduled), and got a hostile response. Not so good. The competitor called in technicians to address sewage damage, schedule clean up, repairs, and interface with insurers. None of these other services were in New Canadians' wheelhouse.

Approximate cost of services:
$600.00
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Company Response

We are sorry to hear that you feel this way about our service. The amount we quoted was reasonable for the work we proposed, which was much larger than you received. As you stated, “the competitor called in technicians to address the sewage damage” meaning they subcontracted the work out. Our team is made of our employees, who are licensed, as we do not subcontract our work out and we expect that you will soon experience the type of service that you paid for. Once again, we are sorry you feel this way and wish you the best in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Canadian Drain & Plumbing Ltd

Due to COVID-19 For our customers' safety, our plumbers are wearing Medical Masks, Medical Gloves, and have Disinfecting Spray with them.

Our company is the most organized and professional in the GTA. We are proud new Canadians, working hard to promote the growth of our business.

We specialize in Drain Installation and Repairs. We have quality machines to clear your drains as well as power flushing of your drains. We offer new technology drain relining without digging. We do all types of plumbing repairs including installation of new fixtures. We specialize in waterproofing, fixing leaky basements, and installation of new weeping tiles.

We hope you will give us the opportunity to prove to you that we are a quality company.

CATEGORIES
Drain Services, Plumbing, and Waterproofing
SERVICES
Drain Replacement; Back Water Valve & Sump Pump installation; Water line Replacement, Drain Cleaning,Camera Inspection, All Plumbing Fixtures Installation. Waterproofing.
WEBSITE
http://www.newcanadiandrain.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
31
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, American Express
LICENSES
Plumbing License #17784
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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