Mr Marble

Kitchen & Bathroom - Cabinets & Design
59 Ortona Ct Concord ON L4K 3M2
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48%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Mr Marble

Average customer rating:
6 10 (7 reviews)

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dacooler in Toronto
dacooler in Toronto
1 review Toronto, ON
2/10

Shower Base

As another reviewer mentioned, customer service is non-existent. Emailed them through their webform and again through regular email regarding a post installation question. My contractor chipped the base after installation and I was asking about what I can do to repair. Zero response. The product itself seems good so far but without any customer service to go with it, overall rating is low.

Update: Also left a voicemail and texted the repairman directly and zero response there either.

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Customer111 in Toronto
Customer111 in Toronto
1 review Toronto, ON
0/10

Custom Vanity Top

Ordered a custom top from them. The delivery was about a week late, and on top of that the top was delivered in destroyed condition. The company then refused to provide a new top, and blamed me for the damage. Customer service is non-existent and rude. Would absolutely stay the away from this company in the future.

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Allied Appliance Service
Allied Appliance Service
1 review Vaughan, ON
10/10

Kitchen counter

Very friendly, very professional, great price. Completed in less than a week, from time of order to completed installation. Would highly recommend this company to anyone wanting quality workmanship at a great price.

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Margie P in Brantford
Margie P in Brantford
1 review BRANTFORD, ON
9/10

Ordered a Bathroom Counter Top

We ordered our counter top from Mr. Marble, through Lowe's. We couldn't find the size of counter top we needed and they put it together with our specs. Fits like a gem. It did not take long for the order to come in. It has one flaw but hardly noticeable. It is beautiful and we are very happy customers. It was a little more than my husband wanted to pay, but we are very happy in the end to have such a beautiful piece to accent our newly renovated bathroom. Thanks

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merlin
merlin
1 review Mississauga, ON
10/10

repair to chip in bathroom sink

Mr. Marble fixed the chip in my bathroom sink in less than 20 minutes; quick and efficient service...would recommend services to anyone...this was a builder referral...excellent work; Thank you Mr. Marble

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S in Toronto
S in Toronto
4 reviews ,

First Review

5/10

Marble countertops

Mr Marble
905-669-3877
59 Ortona Ct
Concord
ON
L4K 3M2
CANADA

Overall, I would say not satisfied with the quality of service and satisfaction to customers. The serviceman had to sand and buff / shine the marble top due to scratches / marks delivered on the marble and did not warn us what needed to be done. After he completed his work, he just left and said he was done with dust all over the place. He did not use any drop cloths or vacuum to clean up after. Crappy service.

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Zully from Mississauga
Zully from Mississauga
1 review Toronto, ON

First Review

6/10

Marble counter tops

Job was done in the timetable. The price and service was good. No problems.

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