We looked around for a dining room table for a while and liked their selection and prices considering it was solid wood. They called to say our table was in within a week of our order. We set up delivery for 2pm and I called the store at 4:15pm and apparently the delivery guys were at the store. They arrived just before 5pm. They set up the table and chairs and took away all garbage. While they were setting the table up the delivery guy received two other phone calls from customers waiting for their funiture to be delivered as they were hours late.
Overall good prices, and we are happy with the product so far (we have only had it 2 days). Delivery was awful but it was relatively cheap ($40 cash) and they put the table together.
Scratched and broken furniture arrived weeks late and I could not receive a satisfactory resolution. Several phonecalls and letters did not resolve the experience - the worst I've ever had with a retailer.
Not a member of the Better Business Bureau.