Workers installed several pieces of hardwood floor that were already cracked and tried to conceal them with paste. I had to argue with company owner to have them replaced. His excuse was it wasn't his fault I bought "cheap wood"!? While I ended up having a few extra boxes, the defective pieces could have easily been discarted instead of put in. He also complained I didn't give him enough money despite paying the agreed price per square feet. I would not recommend or rehire this contractor.
- Company Response
thank you much appreciated!