We called Jose up to refinish our hardwood floors upstairs and stairs and he was very nice. He came out to look at it and suggested to replace the floors since the originals were almost worn out. It turned out we ended up replacing the hardwood for about $500 more than it would have cost us to refinish the whole floor. He came back later after our new railing was put in to sand and stain the stairs and railing. Him and his workers did a fabulous job and I would recommend him to anyone! Thanks!