MegaCity Roofing did our roof in May. Tom Deo came in April to give an estimate and describe the process and product. He climbed onto the roof to do an inspection before our discussion. Tom recommended a specific shingle, described the underlayment, and recommended more vents in the roof to improve air flow (and thus maintain the roof). He left product material for review as well as a shingle color board. (His color recommendation was the one we went with, which complements the brick very well.) His estimate was competitive. The day work began the crew protected the shrubbery and other parts of our property and worked efficiently and cleanly. The vents used were metal and contained steel mesh to prevent animal incursion into the attic. I cannot recommend MegaCity highly enough. Tom is an excellent communicator - clear and knowledgeable - and highly professional. He provides excellent customer service post-installation as well - an exterior light was damaged, and Tom was very forthcoming about inspecting the damage (which he was able to repair). The roof has protected our house through several rainstorms since installation. Thank you, Tom. It was a pleasure dealing with you.
- Approximate cost of services:
- $0.00
- Company Response
Hello AJC was a pleasure working for you as well. It's about knowing what your getting and educating customers on how roofing systems work. To get the longevity of your roof It requires all types of key opponents to make it work. The crew is an extension of myself. There all highly trained professionals knowing the job must be done in a proper way in order to receive a extended warranty. Installation of a new roofing system is something we all take pride in doing. Always when there's a concern after installation I never hesitate to go over and view it. That's what we strive on doing for the next many years is providing excellent customer service and installation of your new roof systems. With that being said I do thank you again for your business keep well and dry for many years to come. TG