Laird & Son Heating & Air Conditioning

Heating & Air Conditioning
Toronto ON M1V 5C8
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Steve in Danforth Village
Steve in Danforth Village
3 reviews East York, ON
10/10

New Furnace and Ducting

We recently bought and gutted an 80 year old home in Danforth and Pape area. We completed all of the construction without realizing some of the deficiencies. We called about 9 HVAC contracters, and received about 7 quotes. I had already decided on another contractor however I had already booked Ron Potter from Laird to come in and quote the job. Not expecting much as I was under the impression that a large company would provide an outrageous quote. We had received several quotes that were out of this world! Some would not even quote the job because it was more labour intensive than they would have liked. It seems that there is more money selling furnaces than installing ductwork. Ron came in and looked over the whole job, provided a written quote on the spot, provided the best financing options, and came in over 1000$ less expensive than the next best quote. True to their word, Laird came in 1 week ahead of the job start, and measured up all of the ducts and areas affected. They showed up on day 1 and completed the job on time and on quote. It took three days, and we could not be happier. Our home is comfortable, and damage was minimal. I was actually expecting much more damage as they were installing all new ductwork in a finished home. All of the other contractors were pushing larger furnaces, and Ron was the only one that fit the equipment to the job. When I expressed some uneasiness with the size of the furnace, Ron assured me that it was adequate, and that if it wasn't, he would replace with a bigger one no charge. This was not necessary. This was a large purchase and there are many choices, but LAird surpassed our expectations on every front. What you don't realize when choosing a contractor are some of the following. Laird was respectful of our home (Drop cloths, mess, cleanup etc), they have staff installers that value their jobs and the company reputation. They use a licensed contractor for the chimney liner (which most won't even tell you you need until after you sign on the dotted line) which means that they are bonded and insured to be on your roof. They have 24 hour service and support, just try and call your HVAC contractor in the middle of the night and see if they answer! They have a furnace service plan, and have been in business for longer than I have been alive. We were ecstatic with the work we received, and would not hesitate to use and recommend Laird to anyone looking for a contractor. I also had an opportunity to visit their offices, and meet some of the other staff when delivering a cheque, and was treated with respect and courtesy. Highly recommended!

Approximate cost of services:
$8,500.00
Any advice to offer fellow homeowners facing a similar project?
Do your homework, be comfortable with your contractor as this is a big investment.
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