Interlock Metal Roofing - ON

Roofing
Unit 5 Mississauga ON L5N 8L2
HomeStars  >  Roofing in Hamilton  >  Interlock Metal Roofing - ON
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63%
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Reviews for Interlock Metal Roofing - ON

Average customer rating:
6.9 10 (22 reviews)

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Elizabeth in Hamilton
1 review Hamilton, ON
0/10

Never use again. Absolutely horrible. Waited 8 weeks to start, when 2 guys showed up , they did not know that they need to get rid of old roof. I was away for 2 days on business, came home and see huge water leak thru light pot. Could be worse , sure if electricity be damaged. I don't have any choice now as to continue, but highly recommend not to use this company ever

1 of 1 people found this review helpful.
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Private User
1 review Bailieboro, ON
0/10

From the time we put a deposit till the work began it tool 5 months then the worker (only 1) showed up periodically 1-4 times a week never tied off cut himself so bad we refused to let him back on the roof until he went to the hospital, when no one showed up for 2 weeks after and we inquired the company had no idea what had happened. They put so few ice breakers on the fallowing winter we had $20000 in damage and had to add another $2500 in ice breakers. Now when we want to do another area they wont honour the contract that states they would match the price only 4 years later.

3 of 3 people found this review helpful.
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Rick Rebuk in Waterford
1 review Waterford, ON
9/10

Roof was installed ahead of schedule. Workers were neat, courteous and professional. Office staff did not return my initial phone call until I called a second time one week later.

1 of 1 people found this review helpful.
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Private User
1 review Brampton, ON
10/10

the new interlock roof looks so great even the rain drops are sliding down and looks clean and sparkling let rain. The sun reflection is so nice and I bet Canadian goose and pigeons should change their landing station.

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Jeff from Toronto
2 reviews Toronto, ON
0/10

HAD THIS COMPANY INSTALL A METAL ROOF YEARS AGO AND JUST RECENTLY EXPERIENCING A SQUIRREL INFESTATION PROBLEM. SQUIRRELS HAVE BEEN CHEWING ON THE ROOF'S END-CAPS (MADE OF PLIABLE TIN) AND ENTERING MY HOME THRU THE CHEWED ENTRY POINTS AND CAUSING EXTREME DAMAGE IN MY WALLS AND CEILINGS. I REPORTED THE GRAPHIC SQUIRREL PROBLEM TO THE COMPANY AND EMAILED THEM PICTURES OF OF THE DAMAGE. THE COMPANY SAYS OTHER CUSTOMERS OF THEIRS REPORTED RODENT ISSUES WITH THEIR ROOF.
THE UNPROFESSIONAL ANSWER I GOT WAS "IT'S AN ACT OF GOD AND ITS TAKING NO RESPONSIBILITY TO THE CHEWED TIN ROOF MATERIALS . MY QUESTION IS HOW IS THIS AN ACT OF GOD WHEN THE MATERIALS USED ON THE ROOF AND IMPROPER INSTALLATION AN ACT OF GOD? THE COMPANY WILL REPAIR THE PROBLEM REPLACING THE FAULTY ENDCAPS AT A COST. ANY CUSTOMER SERVICE IS VIRTUALLY NON-EXISTENT. THEY SAID THEY WOULD BACK. STILL WAITING. HORRIBLE. i CALLED HEAD OFFICE IN BC TO COMPLAIN -- JUST AS BAD CUSTOMER SERVICE NO-CALLBACK ON THIS FAULTY MATERIAL/INSTALLATION ISSUE.

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Company Response

Hi Jeff,

Sorry to hear of the issues you’ve been having. As we spoke of yesterday, we’ll be out to install some pest control devices which we expect will solve the problems. We appreciate your business, and thank you for purchasing the last roof you’ll ever need.

Thanks,

Interlock Roofing

Lloyd McCulloch from OXFORD STATION
2 reviews Oxford Station, ON
10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Kelly and his installation crew were excellent. Barry (the sales rep) and Tony (installation manager) both were very quick to get back to me and answer my questions.
I'd have no hesitation in recommending Interlock to anyone.
I really can't think of anything that could have been improved. They did a very good job. Questions were immediately replied to and everything progressed as communicated.

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Eleanor M from Ottawa
1 review Ottawa, ON
8/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

John and his crew were fantastic. You can tell they enjoy their job and really work together as a true team, not just a bunch of guys thrown together for a job. They worked very hard whenever they were here and were very polite and friendly to us.
John and his entire crew made getting the installation of a new roof not as noisy and messy as we had feared it would. After having them put our roof on, our neighbours had a shingle roof installed, and watching the disorganization, mistakes and accidents they had with equipment made us very glad we went with Interlock and their well trained team of installers.

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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Eleazor Genge was the foreman of the team of roofing contractors supplied by Interlock Industries (Ont) Inc. to reroof our house at the address above. The job was started in 2011 and completed in 2012 and involved both the installation of a new aluminum sloped roof and a new flat roof covered by a heavy rubber membrane.

This job was very technical in that the roof was a complex series of dormers set on a steep pitch. There were numerous roof sections that required the metal shingles to be custom cut and several of these sections were curved which required much skill to execute properly.

We were more than impressed with the level of craftsmanship that Mr. Genge brought to the job. His careful attention to detail and his vast knowledge of carpentry and metal work provided us with an absolutely stunning end product. We feel extremely fortunate that Mr. Genge was the foreman provided on this job and we commend his services to anyone looking to complete this type of work.

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1/10

I've had this roof for a number of years. It looks great and we have many comments about it ...BUT every winter ice forms in the valleys on the roof. It never slides off completely and builds up into huge, heavy chunks over time. At some point the chunks release and come hurtling off the roof damaging the 1st level roof below. They flip some of the tiles and bend them upwards on the way down. Every year I have to go up and bend these tiles back down. We had to move our entrance path because of the danger posed by these chunks of ice. The sliding ice and snow has destroyed our eavestrough and the flashing boots around the vent stacks allowing water into the attic space.

This roof is not suitable for a design with valleys in areas that get significant snowfalls and temperatures that fall well below zero. I'm not saying it's a bad roof but interlock must be aware of this problem and should not be recommending it for unsuitable applications.

I have called Interlock to arrange a service call to see what they would recommend. I never heard back from them. My neighbour has the same roof and also has valleys in his design. He has exactly the same problem as me.

2 of 2 people found this review helpful.
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Michael Martin from Frankford
1 review Frankford, ON
10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Interlock roofing did a great job and I really like the looks of the new roof. I especially like the fact that the roof should look just as good years from now and that I'll never need to replace it again!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Interlock Metal Roofing - ON

Interlock Lifetime Roofing Systems is one of North America's largest metal roofing manufacturers. Our highly-durable aluminum roofing product is available in many different colors, designed and tested to be attractive and last a lifetime. We offer homeowners a trend-setting, elegant and environmentally sustainable option - and peace of mind for many years to come. We stand by what we sell with an industry-leading Lifetime limited 50-year transferable warranty. We are proud to offer you the last roof you will ever need.

CATEGORIES
Roofing
PRODUCTS
Interlock Metal Roofing offers many styles and colors of quality metal roofing. Stringent industry tests are conducted on our shingle, slate, tile, shake, and standing seam profiles to confirm maximum protection from extreme climate conditions. Interlock Metal Roofing is protected by the exclusive Alunar Coating System embedded with Teflon surface protector.
BRANDS
Interlock Roofing
STYLES
Slate Cedar Shake Tile Standing Seam
SPECIALITIES
Metal Roofing - Aluminum
WEBSITE
https://www.interlockroofing.com
YEAR ESTABLISHED
20
NUMBER OF EMPLOYEES
200
PAYMENT METHOD
Flexible Payment. 100% Financing oac. Available. Credit Card for down payment / Balance on Cash or Cheque.
MEMBERSHIPS
Energy Star Partner (ID 1066139)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non-prorated 50-year transferable warranty
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