Home Decor Window & Door Centre Inc.

Windows & Doors Installation & Service
15 Connie Crescent Concord, Unit 21 ON L4K 1L3
Write a Review
Write a Review
Website
HomeStars  >  Windows & Doors Installation & Service in Toronto  >  Home Decor Window & Door Centre Inc.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Home Decor Window & Door Centre Inc.

Average customer rating:
9.5 10 (170 reviews)

Sort by

Teresa B.
Teresa B.
1 review Toronto, ON
10/10

Installation of fibreglass door and sidelites.

I was very pleased with the entire installation process.
My old door along with the two sidelites was very carefully removed in order to prevent damage to my stucco. The new door was installed with a great deal of attention paid to details.
The inside and outside area near the door was left very tidy upon completion.
A great company to deal with!

Was this review helpful?
Company Response

Thank you for sharing your experience. It will certainly help other customers in their purchase decision. We are here to do awesome work.

errea
errea
1 review Vaughan, ON
10/10

Front entrance door

Removal of the existing front door and frame and the installation of a new door supplied home decor window and door centre.

Was this review helpful?
Company Response

We appreciate the 10 out of 10. The installers are thankful for your hospitality. Thank you very much for your business.

Heidecker
Heidecker
1 review Hamilton, ON
10/10

Front entry door

Faster than promised very clean and efficient installation. The door was perfect with no damage or imperfections. Joe was great wit advice and professionalism.

Was this review helpful?
Company Response

Thank you very much. It's wonderful to see quality of our doors, workmanship & customer service being appreciated.

Neil from Richmond Hill
Neil from Richmond Hill
4 reviews Richmond Hill, ON
10/10

Beautiful fiberglass door !

Extremely happy with our beautiful new front door !

We did our research and requested quotes from multiple vendors for a fiberglass front door. Sanjeeve from Homedecor was kind enough to visit us and explained the different features of the mastergrain fiberglass doors that they carry and the different options. We also visited his showroom and the factory where we were able to see different doors and fixtures, get an idea of how the doors were being made and the quality of the materials used.

Though they quoted a slightly higher price than some of the other quotes that we requested, we were convinced by the quality of the work and attention to detail and decided to go ahead with them for our new door.

We are glad we made the right choice … the installers were on time, were extremely professional and did an amazing, professional job.

Absolutely delighted with the quality of the work and their service and would happily recommend them to anyone looking for new doors !

Was this review helpful?
Company Response

Really appreciate the detail review. Thank you very much.

neil.dabre
neil.dabre
1 review Richmond Hill, ON
10/10

Mastergrain Fiberglass Front Door

Extremely happy with our amazing new front door !

We did our research and requested quotes from multiple vendors for a fiberglass front door. Sanjeeve from Homedecor was kind enough to visit us and explained the different features of the mastergrain fiberglass doors that they carry and the different options. We also visited his showroom and the factory where we were able to see different doors and fixtures, get an idea of how the doors were being made and the quality of the materials used.

Though they quoted a slightly higher price than some of the other quotes that we requested, we were convinced by the quality of the work and attention to detail and decided to go ahead with them for our new door.

We are glad we made the right choice … the installers were on time, were extremely professional and did an amazing, professional job.

Absolutely delighted with the quality of the work and their service and would happily recommend them to anyone looking for new doors !

Was this review helpful?
Company Response

Really appreciate the detail review. Thank you very much.

carol b.
carol b.
1 review Markham, ON
10/10

New front Doors

Very professional workmen, arrived early, left the work area spotless The doors are lovely, neighbours all like them.
no issues, i have and will continue to pass out their card. Home Decor windows and doors did a wonderful job

Was this review helpful?
Company Response

Thank you Carol for taking the time to write the review. We appreciate it very much. We know you will enjoy your new door for many years to come.

Private User
Private User
1 review Vaughan, ON
10/10

New doors and windows by Home Decor Window & Door Centre Inc

I am very pleased with my experience with Home Decor Window & Door Centre Inc. Everything from the home visit by the sales rep, my visit to their showroom and the installations were done professionally. My home looks great and I was home when the installations were done and the workmanship is amazing.

Before Christmas they installed a beautiful custom made bow window in my living room, a new awning kitchen window and two amazing doors (front and back). In the new year, I had all my other windows replaced. They not only look great but the warmth in my home is great thanks to the proper installation with insolation and great looking trim is making such a difference.

Was this review helpful?
Company Response

It was a pleasure to meet you at the Home Show and happy to hear all the good things you had to say. Thank you for sharing your thoughts on HomeStars.

sevenam
sevenam
1 review Bradford West Gwillimbury, ON
10/10

Fiberglass front door

New beautiful fiberglass 42" wide door with frosted glass panels for front entry of home. Extremely happy with the installers and sales team at Home Decor.

Was this review helpful?
Company Response

We sincerely appreciate your feedback. Thank you very much.

Lesley Cornelius from Toronto
Lesley Cornelius from Toronto
7 reviews Toronto, ON
2/10

Looks great but lots of problems

We bought a new front door. It looks great but has had quite a few issues.
We have never been happy with the lock, it is very temperamental.
The door handle broke on the second day we had the door - they fixed it in about a week.
Now the seal is broken at the bottom of the door, when it is less than a year old. We wonder if the frame is too tight? Cold air is leaking in. They want us to pay $95+tax to have a service guy come and look at the door seal. I would find this reasonable if the door was maybe 2 or more years old. I understand that the seal is wear and tear but again, after less than a year? So my door will now cost
$5400 + $100 a year in maintenance to have the seal replaced?
I did NOT hang up on the service guy, I explained, heard him out and said "no thank you"
We regret the money we spent on this door ($5400!!!) although it looks good, we should have gone to Home Depot :-(

Was this review helpful?
Company Response

It’s unfortunate you chose to react this way instead of appreciating the prompt service we were ready to offer you. With respect to the lock, it was under warranty and as a responsible company we ordered you a new one from California,had it FedEx to us and replaced it at no charge to you. From the pictures you sent, there is clearly no issue with the beautiful door we built for you. The issue you have is a sweep with a torn rubber. As you are fully aware, wear & tear isn’t covered under the warranty. We all like free service, but unfortunately as a company we do have to charge and you were only being charged for the service call. Cost of sweep & labour to colour match and paint weren't included. This is no different than having to replace worn brake pads in a car. Irrespective of how much we pay for our cars brake pads replacement aren’t free. We tried to help out but instead you chose to hang up on our service rep. The rating of 2 out of 10 is rather spiteful considering the service we offered. We wish you well on your future projects with Home Depot.

rgbm
rgbm
1 review Vaughan, ON
10/10

Custom front door replacement

We ordered a custom front door . From the moment we stepped into the showroom, the service was excellent and staff were knowledgable , friendly and helpful. They helped us make our decision and gave great advice in order for us to do so. Installation was efficient and clean. We've never experienced such tidy workers carrying out a job in our home. They were very professional . We've been so happy with our beautiful new front door and have received so many compliments . The quality of the product is wonderful .

Was this review helpful?
Company Response

Thank you Robyn for spreading the good words. It was a pleasure working with you. We look forward to working with you on your next project!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Decor Window & Door Centre Inc.

Home Decor Window & Door Centre (HDWD) is Ontario’s leading manufacturer of fiberglass entry doors. Our high quality custom door systems are made locally in Canada.
We openly provide all relevant information about our fiberglass doors to help our customers make the right choices. We take great pride in our work. 25+ years of experience has enabled our craftsmanship to evolve to new heights. We keep innovating and improving our processes.
Our door system is superior and stronger than wood or steel and plays an important part in securing your entrance. We provide a turnkey solution – we design, build and install your front door. All done by our team of experts. We take care of the entire project.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Mastergrain Fiberglass Door Panels, Steel Doors and Windows.
SERVICES
We design, build and install Custom Fiberglass Door Systems. We also sell and install Windows for homes.
BRANDS
Mastergrain, Miliano Wrought Iron Design, Fusion Glass, Novatech, Euro Vinyl, Hometech Windows and many more...
STYLES
We custom build doors to meet customers vision.
SPECIALITIES
Custom Manufacturer of Fiberglass Door Entry System. WE MAKE THE FINEST QUALITY FIBERGLASS DOORS.
WEBSITE
http://hdwd.ca
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
10
RETURN POLICY
Contact us
PAYMENT METHOD
Cheque, Visa, MasterCard, Cash
LICENSES
Metro
MEMBERSHIPS
BILD, BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Window Wise
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$2500.0
BONDED
Yes
PROJECT RATE
Varies
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Contact us
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.