Home Decor Window & Door Centre Inc.

Windows & Doors Installation & Service
89A Connie Crescent Vaughan ON L4K 1L3
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Windows & Doors Installation & Service
Home Decor Window & Door Centre Inc.
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94%

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Reviews by rating (past 12 months)
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Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Home Decor Window & Door Centre Inc.

Average customer rating:
9.5 10 (190 reviews)

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susan
susan
1 review Vaughan, ON
10/10

Entry Door

We are so pleased with our new front door! It's beautiful! What a great group of people to work with, from the owners, to sales, workers and installers, everyone was friendly and accommodating! Thank you for making the experience not only stress-free but an absolute pleasure!

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Company Response

It was equally our pleasure working with you & Peter. Thank you very much for the opportunity. You will certainly enjoy your door for years.

Private User
Private User
Private User reviews , ON
0/10

Very disappointed with the salesman and the final product

Even though they were about $1000 more expensive that other companies, we felt that they are professional and decided to order our door with them. But when my door arrived and was installed it wasn't what I was expecting: it turns out the order placement wasn't done professionally at all and salesman Joseph mislead me, I was never showed how the insert glass will look, the glass that Joseph 'suggested' to order, I saw it only in the brochure where it is magnified 100 times.
In reality it looks completely different and very plain. When I expressed my disappointment to Joseph, he said I can buy another glass to replace this one, isn't he something.... Another thing wasn't as I was told for the double glass type, and I know for sure I have asked about that and was told that both glasses will be frosted, when I saw that this is not the case, I have asked Joseph about that, he again blamed on me that I misunderstood his answer before. We paid so much for the door that is nothing special or of an expensive material, and at the end it is so disappointing, I would not recommend this company.

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Company Response

Sometimes no matter what you do, it’s never good enough!! I am sure a lot of you can relate to that. This customer chose Listral glass for the door insert. She came in twice to the showroom and saw two of our display doors with the same glass. All pertinent details including the choice of glass are written down on our purchase order which is then approved and signed by our customers. What more could we have done?
We have built a beautiful high quality Mastergrain double door system. We have posted the door on our website gallery just for you to see and judge for yourself - HD216.

The real disappointment here is nothing but the customer's own choice of going with the Listral glass.

It is an unfair and truly disappointing review after doing such a beautiful work.

It’s even more disappointing to hear such spiteful comments about Joseph when he’s so focused about going the extra mile for our customers.

cecille
cecille
1 review Toronto, ON
10/10

New Fiberglass Front Door

It has been the best experience from the start. Joseph is state of the art professional and Alex did a perfect job installing my new door. Couldn't be more pleased. If you are looking to get a new door or Windows, call Joseph.

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Company Response

Thank you Cecille for your nice review. It is a pleasure having you as a customer.

Steve
Steve
4 reviews Vaughan, ON
10/10

Front door

Easy no pressure sales to professional installation. Installers kept area clean, worked to ensure perfect fit. Totally satisfied. Would recommend..

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Company Response

Thank you very much for your business. Your feedback is much appreciated.

Jennie
Jennie
2 reviews Caledon, ON
10/10

Entry doors

From the beginning of the process, they help answer your questions and any concerns. The install went without a single hiccup. And they left zero mess afterward. Their workmanship is fantastic!

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Company Response

We sincerely appreciate your comments. Thank you very much. Our workmanship is our pride.

Private User
Private User
Private User reviews Vaughan, ON
2/10

Front door disaster

The quality of their doors is not bad. However, their customer service is non-existent. A secondary lock at the top of the door was installed and it looks ridiculous. They took no responsibility for the misplacement of the lock and even had the audacity to tell me, "Now, if you are expecting your child to reach that secondary lock , you NEVER brought this up. " Take note, you must tell them if a child will be using your front door! People always ask me where we got our front door from, with the high lock that looks absurd. I tell the name of the company and advise strongly against using them!

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Company Response

The lock that is being referred to as ridiculous was provided by the customer. It's a mechanical lock that the customer absolutely wanted installed as a secondary lock on the door for use during prayer time when visiting the synagogue. The lock was NOT misplaced. If the lock was placed any lower the latch would have interfered with the mechanism of the primary lock and that would have been a disaster. We do not normally installed secondary locks. This was a favour we did. The husband appreciates it and apologized for the resentment shown by the wife. Unfortunately aesthetics & necessity don't always mix. We build beautiful, reliable, quality doors. Please visit us and see the work we do. You'll be very pleased.

gemmap403
gemmap403
1 review Toronto, ON
10/10

Door manufacturer (HD Windows &Doors)

I'm a small builder in Toronto. I build 1 top notch custom home per year. After calling many door companies for a quote, and not one showed up, I searched Google and found Home Decor Window and Door Company. The salesman was on site the next morning. He was very thorough with helping me choose the right door and the proper colour. I was so happy with their service that I had them custom make a wine room door for the basement. Their installers were very professional and precise. Everyone that visits this house comments on how beautiful and solid these doors are. They now have a customer for life. Jamie -Cimas Construction

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Company Response

This is wonderful James. Thank you very much.

Subroto C.
Subroto C.
1 review Brampton, ON
10/10

Replacing main entrance door to our home.

The technicians, Arnold and Alex arrived on time and carried out the work with efficiency andprofessionalism. The weather was bad but they did a great job in good time. We are very satisfied with Home Decor. Great sales guy, Joseph Gerring and great workmanship delivered by the company!!

1 of 1 people found this review helpful.
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Company Response

Thank you Subroto for your business. Enjoy your beautiful door.

Dario from Maple
Dario from Maple
5 reviews York Regional Municipality, ON
10/10

Front and Side Door Replacement

We have been thinking about the replacement of our front door and visited the Home Decor booth in the last HomeShow. What I liked was the quality of the doors when I compared with others exhibitors, it was good to go back and forth and compare the quality and finishing in similar doors.
So, we decided to hire Home Decor for our project to replace a steel-double door, plus the side door and also the door that connects the garage with the foyer, 3 doors in total...
Joseph/Sales was very helpful showing different options and answering all our questions. He helped us in picking a 42" wide fiberglass door with glass on the sides.
The installers Alex and Igor were excellent, they were on-time and worked hard to complete the 3 doors in 1 day! They really did a great job.
We are very happy customers, I would hire them again and would definitely recommend Home Decor to my friends.
I'm adding some pics, the doors are just stunning...
Thanks to the entire team for the great work done ;)

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Company Response

We are extremely appreciative for the time you took to write us this wonderful review. Thank you very much.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Decor Window & Door Centre Inc.

Home Decor Window & Door Centre (HDWD) is Ontario’s leading manufacturer of fiberglass entry doors. Our high quality custom door systems are made locally in Canada.
We openly provide all relevant information about our fiberglass doors to help our customers make the right choices. We take great pride in our work. 25+ years of experience has enabled our craftsmanship to evolve to new heights. We keep innovating and improving our processes.
Our door system is superior and stronger than wood or steel and plays an important part in securing your entrance. We provide a turnkey solution – we design, build and install your front door. All done by our team of experts. We take care of the entire project.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Mastergrain Fiberglass Door Panels, Steel Doors and Windows.
SERVICES
We design, build and install Custom Fiberglass Door Systems. We also sell and install Windows for homes.
BRANDS
Mastergrain, Miliano Wrought Iron Design, Fusion Glass, Novatech, Euro Vinyl, Hometech Windows and many more...
STYLES
We custom build doors to meet customers vision.
SPECIALITIES
Custom Manufacturer of Fiberglass Door Entry System. WE MAKE THE FINEST QUALITY FIBERGLASS DOORS.
WEBSITE
http://hdwd.ca
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
10
RETURN POLICY
Contact us
PAYMENT METHOD
Cheque, Visa, MasterCard, Cash
LICENSES
Metro
MEMBERSHIPS
BILD, BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Window Wise
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$2500.0
BONDED
Yes
PROJECT RATE
Varies
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Contact us
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.