We had Freelane do a complete reno on our kitchen and bath cabinets. The overall job was OK, however, they couldn't keep the lights in the bathroom on. They also couldn't match the crown molding on our kitchen cabinets. His supplier had gone out of business and instead of having one made up, he simply put one up that was close in profile even while I protested.
He showed up one night complaining about all the business problems he had and whining about his inability to cure our problems. He then left and never came back. Left us with a mismatched crown moulding, a light that I had to fix (real simple problem) and some trim unfinished. He also did not collect the balance of his money ($1,500) or even ask for it.
I guess that's his cure for problems on the job.