Clera Windows + Doors

I had a double door installed. The frame of the door came chipped. The installers refused to use foam insullation leaving a large gab on either side that I could stick my fingers through on the outside of the door. The salesperson promised to have someone out to fix the problem, but 2 week + still nothing. Sale's Person called after review posted, will be getting someone to make the corrections. Thank you Ron

After shopping around for replacement windows, my brother suggested Clera to me as they had replaced all the windows in his house. I found that Clera's prices and quality were very competitive. They arrived on time and other than one dent in my drywall, did a great job of replacing 2 windows and my front door. As I have more windows that will need to be replaced, I will call them again.

I had 4 estimates from local window companies and the best one by far was Clera. The local manager John Haskett was very professional, thorough and most of all patient. We had many questions that John was able to answer before we even asked. The installation was right on time and the crew were very knowledgeable about their products. I have recommended Clera to my friends and will continue to do so.
Chris

Just purchased a home and needed all new windows and doors. The sales man was Pat Hearne. He answered all my questions, and was great to deal with. Would have liked a more detailed quote of all the items needed. But other than that, it was great service. Rob who installed everything did a great job. Great attention to detail. Would recommend Clerawindows to all.

We are very happy with the one window that we bought from Clera. We got exactly the product that we wanted and feel that it's longlasting quality.
Unfortunately we had some troubles with timing as we had to wait 3 months for the installation as the sales rep that sold us the window left shortly after. But after commenting on this situation on homestars the company immediately followed up with us and got the installation done within a week which we highly appreciated. Without that hiccup I would give them 10 out of 10.

Hello. I will be updating this review throughout my window installation experience. Part #1 is choosing a company.

2400 sq ft Mississauga home. 20 windows and a patio door. We plan to be in this home for a while. We have never purchased windows previously.

We were concerned about finding a company we could trust as this is a large investment in our home. I did my research, contacted 5 different companies, listened to a lot of sales guys talk. Quotes ranged from 12000 to 18000 with Clera coming in as the second most expensive. However after studying up on the different companies product quality and installation experience, Clera was a no brainer. Canadian made windows with a very good reputation.

A big thank you goes to Bobby the territory manager for making the decision easy. He didn't push, answered all our questions and recommended alternatives that were aesthetically pleasing and cost effective. He gave us a realistic time line for installation and even helped make a last minute change even after our deposit was paid.

I will update you with pictures after the install.

Clera Windows provided a quality product, expert installation, and they completed the project in a timely manner, what more can you ask for? That's customer satisfaction at its best! We would not hesitate to recommend them to anyone who is looking for the same.

After our recent bitterly cold winter, we realized our old windows needed replacing. We chose three companies from Homestars to provide us a quotation. After reviewing the three we decided on Clera. Their quotation was not the lowest.The sales representative Ron Keay was friendly, professional and thorough with his presentation. Within a few days an installer came to double check the measurements of our windows. We were informed at the time that the windows required 4-5 weeks to manufacture. Approximately 6 weeks later we heard from Ron informing us of our windows being completed and arranging a mutual day for his new team of installers to come to our home. Ben and Igor were great! They laid drop sheets throughout the house to protect our hardwood floors. Asked us a few times if we had any questions during the entire process. They were very thorough with the foam insulation and caulking around all the windows. That was a concern for us. At the end of day when the job was completed, they tidied up all around the house. Even my neighbour commented on how well they cleaned up around our homes. One minor problem was one of the crank handles was defective and was quickly replaced within a couple of days by Ben and Igor. Unfortunately it was the incorrect one and after we called Ron, he dropped off the correct one the same day! Awesome service Ron! Our conclusion...our experience with Clera was terrific. Thanks to Ron, Ben and Igor!