Clera Windows + Doors

After our recent bitterly cold winter, we realized our old windows needed replacing. We chose three companies from Homestars to provide us a quotation. After reviewing the three we decided on Clera. Their quotation was not the lowest.The sales representative Ron Keay was friendly, professional and thorough with his presentation. Within a few days an installer came to double check the measurements of our windows. We were informed at the time that the windows required 4-5 weeks to manufacture. Approximately 6 weeks later we heard from Ron informing us of our windows being completed and arranging a mutual day for his new team of installers to come to our home. Ben and Igor were great! They laid drop sheets throughout the house to protect our hardwood floors. Asked us a few times if we had any questions during the entire process. They were very thorough with the foam insulation and caulking around all the windows. That was a concern for us. At the end of day when the job was completed, they tidied up all around the house. Even my neighbour commented on how well they cleaned up around our homes. One minor problem was one of the crank handles was defective and was quickly replaced within a couple of days by Ben and Igor. Unfortunately it was the incorrect one and after we called Ron, he dropped off the correct one the same day! Awesome service Ron! Our conclusion...our experience with Clera was terrific. Thanks to Ron, Ben and Igor!