I initially emailed another plumber for a quote, only to get a reply saying they couldn't do the job - unbelievable! So I turned to Express Rooter, who I dealt with before, and should have just stuck to them from the get go.
I talked to John who pulled up my file and booked an appointment for me right away, and was good enough to even find an older quote they had provided - a quote they still honoured despite the elapsed time. John kept me up-to-date on the arrival of the plumber, despite a delay, and always kept me in the loop. Tony came and did an impeccable job, gave some tips, and even went out of his way to get extra needed parts. I won't waste time calling anyone else, I recommend Express Rooter 100%.
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- Company Response
Thank you, Matt. We always strive to create loyal customers. We're happy to serve your plumbing needs any time you need us!