Encore Windows & Doors

Windows & Doors Installation & Service
500 Alden Road, Unit 6 Markham ON L3R 3L4
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Reviews for Encore Windows & Doors

Average customer rating:
9.7 10 (273 reviews)

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edmed1@rogers.com
E. 1.
1 review Toronto, ON
10/10

Window Replacement

We recently replace 20 windows with Encore windows. If you are looking for someone to replace the windows in your home you cannot do better than Encore Home Improvments.
David is very knowledgeable and spends the time necessary to explain the complicated issues surrounding glass and window options.
He is great to deal with, honest and very dedicated to making sure that everything from your initial order to the final installation goes smoothly.
Our installer George did a superb job. The alarm company we coordinated with commented that it was the best install work they had every seen!!
I highly recommend this company and would use them again, although having replace all the windows in our home, that may be a long time from now.\

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Company Response

Thank you very much for this great review.!

Dominic C.
Dominic C.
1 review Markham, ON
10/10

Windows and Front Door

Great service and experience, work was done on time, price was exactly what was quoted, no extras hidden costs, very clean workmanship. Salesperson Dave was great to deal with and also Mike, installers were clean organized thanks George and his crew. Very happy will definitely recommend

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Company Response

Thanks for the glowing review! Complete customer satisfaction is always our goal.

sandro p.
sandro p.
2 reviews Markham, ON
10/10

New windows

The process was flawless from my initial meetings with Dave until the install from George. Dave It was a pleasure working with you , your attention to detail was very important to me . You did a great job locating the satin nickel handles and I love the trim around the windows. George is definitely a great installer, he is neat , great carpentry skills and very experienced .
job well done guys ...

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Company Response

Thank you for the great review! We always strive for complete satisfaction

Private User
Private User
Private User reviews Toronto, ON
10/10

Replaced front entrance door and side light

The sales team was knowledgeable and professional. The tradesmen were punctual, experienced and left a tidy work area. Our front entrance looks great - we were very pleased with the entire experience. Looking forward to working with Encore again!

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Company Response

Thank you for your review. Satisfied customers is always our goal

Stephanie in Toronto
Stephanie in Toronto
1 review Toronto, ON
0/10

Window Replacement

My parents contracted Encore to replace the windows in their house (Spring 2018). It has been an arduous and frustrating process for several months now. Encore postponed the work date several times and with little to no notice. They cited their crew was overworked and overbooked. First off, that's not my parents' fault as the client. That's a management issue. My parents paid good money for Encore's services. When the Encore crew finally did show up, they did the work, but it felt rushed. My parents found out during the first rain storm that one of the windows was leaking! It's been weeks since they first informed Encore of the issue, and every time it rains, the window leaks and incurs more water damage. Every time, my parents have to chase Encore to try and get them to fix the problem. The window is still leaking. It's like pulling teeth. It's clear to me that they are not prioritizing the issue. As a company that replaces windows, Encore literally has one job to do: install windows that do not leak! It's been a stressful experience for my retired parents, and until Encore demonstrates that they are willing to fulfill their contract for services paid, I would not recommend this company at all.

1 of 1 people found this review helpful.
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Company Response

This is unfortunate, we were there again last night to further investigate the source of leaking. We went into the attic ( the customer has never been into the attic) and found that the roof vent above the window has been leaking and water trickles down behind the siding and ends up on top of the window.We suggested a water test to confirm this and suggested a home inspector use a moisture meter to measure the amount of moisture above the window. We responded promptly after every leak as we take this very seriously.

Gary in Toronto
Gary in Toronto
3 reviews Markham, ON
10/10

Complete Window Replacement

After interviewing and getting 4 quotes to replace all the windows in our townhouse we decided to have Encore complete the work. They were extremely knowledgable and easy to work with. Our quote was not the cheapest nor the highest. We felt we were getting a high quality product at a fair price. the installation was over 3 days and the team did a great job. My wife and I are very satisfied with the finished product and would recommend Encore to family and friends
Gary H.

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Company Response

Thank you for the review, it was a pleasure working with you

Cathy in Toronto
Cathy in Toronto
2 reviews Oshawa, ON
10/10

Windows Doors

Great overall experience. Everything was completed as promised. Thank you to Barry for making this happen for us. My family is enjoying our new windows and we will tell our neighbors about the great job you did. Thank you. A+

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Company Response

Thank you for the great review! We always appreciate receiving them

glenn
glenn
3 reviews Toronto, ON
10/10

Exterior Door replacement

We received a recommendation to call Dave at Encore to replace an exterior door that was broken into. He replaced the door with something stronger and more secure. The installation was efficient and professional. I would highly recommend to others and I will return if I need further service in the future

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Company Response

Thank you the great review! We truly appreciate it

Chris H.
Chris H.
1 review East Gwillimbury, ON
10/10

Replacement of all windows (10) and (2) sets of sliding doors

From start to finish Encore impressed, from the initial chats with David discussing our replacement and the Green On Program, to the scheduling and install with George we were completely comfortable and confident in their work. The icing on the cake was the finished product, The craftsmanship and attention to detail paid by George was incredible, definitely exceeded our expectations. I cant say enough about this company! I would recommend them to family and friends and if we move and require windows and doors my only call will be to Dave.

Thanks again, really appreciate all the work!

Chris H.

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Company Response

This response is overdue! Thank you for the great feedback!

jerwin
jerwin
1 review East Gwillimbury, ON
10/10

Window replacement

Replaced 9 of our windows. The installers were wonderful guys who did a great job and cleaned up after themselves.

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Company Response

Thank you for the great review

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Encore Windows & Doors

www.encorewindows.com and www.bquiet.ca and Encore Windows and Encore Windows & Doors
In business since 1987, we specialize in the highest quality energy efficient window and door replacements. We guarantee you will know which windows and doors are best for you, and why before you buy. No high pressure salespeople. We provide exclusive designed windows and doors with all options of color, styles, finishes, shapes, glass, treatments, wood, vinyl and metal and metal clad. We are exclusive dealers for Soundproof windows. If you have a window or door problem we have the right solution for you. We Guarantee our delivery time for most products and once started we stay until the job is complete. Our entire staff is 100% trained and committed to provide you with the highest level of service and satisfaction. The highest level of care is taken to ensure your window and door project is completely stress free. The utmost care is taken while working in your home. You will be completely informed and in control during every step of your installation from the selection process right to the final moment of your project.

Encore Windows & Doors is a well established window and door company and an Energy Star company, committed to providing the most efficient products available. Our mission is to continually raise the standard of a window and door company. Encore Windows guarantees that you’ll receive the finest quality windows in Canada. We are authorized dealers for CSA Certified windows. Your windows are guaranteed to be installed properly by Window Wise Certified installers. Feel secure your investment is unconditionally protected. We give you a complete lifetime warranty on parts and labor. We promise you will know which windows are best for you and why, before you buy. No pressure – we employ certified professionals. Our aim is to be much more than a normal window and door company. Our windows and doors are built with you in mind. The same applies to the way we work.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Doors, Bquiet Soundproof Windows, Soundproof Doors, Bay windows, Bow windows, Patio doors, French garden doors, Greenhouse windows, Porch Enclosures.
SERVICES
Sales, Supply, Installation, Design and Service.
BRANDS
All Major Brands Plus Exclusive suppliers of Innovative products such as bquiet Soundproof windows.
STYLES
Complete Selection of All Styles
SPECIALITIES
City of Toronto Downtown Core Prestigious Homes, Custom Designs, Soundproof windows, Condominiums, Custom Colours, Custom Leaded Glass Designs.
WEBSITE
http://www.encorewindows.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
10
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
American Express, Cash, Cheque, MasterCard, Visa, Easy Financing Available with Low monthly rates Enbridge financing
LICENSES
YES
MEMBERSHIPS
CSA Certified, Energy Star Approved & Window Wise Certified
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
All jobs will be considered
BONDED
Yes
PROJECT RATE
Guaranteed Quotation prior to commencement of work
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime 30/30 Guarantee
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