Encore Windows & Doors

Windows & Doors Installation & Service
500 Alden Road, Unit 6 Markham ON L3R 3L4
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Reviews for Encore Windows & Doors

Average customer rating:
9.7 10 (329 reviews)

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Private User
Private User
0 reviews Toronto, ON
10/10

they do great windows

The windows and installation were great. The windows themselves improve the aesthetics of the house.

Approximate cost of services:
$0.00
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Company Response

Thank you for great review. We appreciate you.

Private User
Private User
1 review Toronto, ON
10/10

Windows

Encore was a pleasure to work with and deal with. They explained the job and executed on everything they said they would do. Professional service and follow up to make sure everything was done to my satisfaction. I highly recommend them.

Approximate cost of services:
$25,000.00
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Company Response

Thank you for the great review. We appreciate you.

sergnos
sergnos
0 reviews Markham, ON
5/10

Replacement of 3 windows

What salesperson says is quite different from what installers do.
Windows are ok, despite the fact panes in 2 of 3 windows needed to be replaced due to sweating less then 6 mo after installation. My most grief is with installers - they don't do proper measurements before ordering windows, having to face large gaps (2+ inches) on installation, air and vapour envelope around window rough opening is not done at all, using general indoors screws which would be in contact with elements and using screws going vertical through bottom plate.

Approximate cost of services:
$6,200.00
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Company Response

Hi Sergey thank you for your review. Admittedly we are surprised about your comments as this is the first we here about your concerns. I want to commend you on your knowledge of building science and in response I want to point out: your high efficiency triple glazed glass failed within a few months and it was quickly replaced. Your warranty is still intact. The windows were measured based on your brick opening which we discussed beforehand. The studs framing doesn't always line up with the window opening making it appear that the window is too small. On the other hand 2" of foam insulation is more insulated than a 2x4 stud. The screws we use are approved by window wise and will not rust. 1 anchor screw at the bottom of a casement window in the rotor crank area is acceptable to strengthen the corner where all the torque occurs. Please reach out to me if you have any questions.
David dave@encorewindows.com

Private User
Private User
Private User reviews Toronto, ON
10/10

Professional

People at Encore, from sales to installation, were nice to deal with. Price was reasonable.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for the great review. Much appreciated.

Aaron in Brampton
Aaron in Brampton
2 reviews Brampton, ON
10/10

Window Replacement

Excellent company to work with. David is a pro and walked us through the whole process. Encore's installers were neat, clean, and a pleasure to have in our home. The new windows are great.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for taking the time to review us.

Private User
Private User
0 reviews Toronto, ON
10/10

Windows

Excellent quality and service. Delivered and installed on time as promised. Impressed with follow up and attention to customer satisfaction. A company that stands above the rest with merit!

Approximate cost of services:
$13,000.00
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Company Response

Thank for the great review. We appreciate you.

Judy LD in Toronto
Judy LD in Toronto
4 reviews Toronto, ON
10/10

Patio door replacement

I had a serious leak into my home whenever it was a windy storm. Several contractors failed to diagnose how the water was getting into the basement. Michael from Encore pulled aside the moulding on the patio door to confidently confirm that water was coming in through the bottom of the door. Although not the least expensive quote, I had confidence in the company and its tradespeople and I was not let down. The installer pointed out 3 things that were done incorrectly when the original door was installed and he took meticulous care in correcting all those problems when installing my new door. I am very happy with my new, professionally installed door and recommend Encore. They provide a good product, the installer was top notch, and they take pride in a job well done.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the glowing review! We appreciate you taking the time to write this. It was a pleasure working with you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Solid wood windows from Italy

The products are great with solid parts and materials from Europe, we love it for our new home.

Approximate cost of services:
$160,000.00
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Company Response

Thank you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Window and door instalation

If I had known how much joy and comfort my new doors and windows would bring, I would have done anything, including borrowing money, to instal them a long time ago! I can stand right beside my new windows on the worst day of our Canadian winter and feel no chill. My heating/cooling bills are significantly less. Stop reading this review and call Dave at Encore Windows. You won't regret it.

Approximate cost of services:
$100,000.00
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Company Response

Thank you for taking the time to post this great review. It was a pleasure working with you.

A in Whitby
A in Whitby
3 reviews Whitby, ON
10/10

Encore windows and doors (Encore Home Improvements Inc.)

I am sincerely impressed with Encore windows and doors (officially Encore Home Improvements Inc.), and highly recommend them. The salesman was incredible. He was more professional than any of the other company representatives that were interested in the work. He attended my residence with samples of his product, provided me with a detailed estimate to replace all of the windows and doors (that did not change as the project progressed), and was very conscientious. He kept me regularly informed on the status of the manufacturing of the windows and doors as COVID had caused production shutdowns and delays. The installation team consisted of the primary installer and at times a second member. They were amazing. They were pleasant, took the time to answer any naive questions, considerate, and creative (e.g., the primary installer came up with a clever solution to a problem with one of the new windows and the existing shutters). I waited approximately a year from when the new windows and doors were installed before I submitted my review. This gave me the four season experience with the new replacements. There have been no problems, and what a difference! I live about 40 metres from a very busy road with numerous noisy trucks and cars that we have nicknamed the Raceway. The new windows and doors have reduced the sound so much that even visitors to the house have commented on the significant change without being asked. The windows and doors are a refreshing change as they have added, not only to the sound quality but, to the insulation, and security. To Encore windows and doors I summarize with thank you, thank you, thank you.

Approximate cost of services:
$52,000.00
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Company Response

Thank you for trusting us with your window and door project.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Encore Windows & Doors

www.encorewindows.com and www.bquiet.ca and Encore Windows and Encore Windows & Doors
In business since 1987, we specialize in the highest quality energy efficient window and door replacements. We guarantee you will know which windows and doors are best for you, and why before you buy. No high pressure salespeople. We provide exclusive designed windows and doors with all options of color, styles, finishes, shapes, glass, treatments, wood, vinyl and metal and metal clad. We are exclusive dealers for Soundproof windows. If you have a window or door problem we have the right solution for you. We Guarantee our delivery time for most products and once started we stay until the job is complete. Our entire staff is 100% trained and committed to provide you with the highest level of service and satisfaction. The highest level of care is taken to ensure your window and door project is completely stress free. The utmost care is taken while working in your home. You will be completely informed and in control during every step of your installation from the selection process right to the final moment of your project.

Encore Windows & Doors is a well established window and door company and an Energy Star company, committed to providing the most efficient products available. Our mission is to continually raise the standard of a window and door company. Encore Windows guarantees that you’ll receive the finest quality windows in Canada. We are authorized dealers for CSA Certified windows. Your windows are guaranteed to be installed properly by Window Wise Certified installers. Feel secure your investment is unconditionally protected. We give you a complete lifetime warranty on parts and labor. We promise you will know which windows are best for you and why, before you buy. No pressure – we employ certified professionals. Our aim is to be much more than a normal window and door company. Our windows and doors are built with you in mind. The same applies to the way we work.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Doors, Bquiet Soundproof Windows, Soundproof Doors, Bay windows, Bow windows, Patio doors, French garden doors, Greenhouse windows, Porch Enclosures.
SERVICES
Sales, Supply, Installation, Design and Service.
BRANDS
All Major Brands Plus Exclusive suppliers of Innovative products such as bquiet Soundproof windows.
STYLES
Complete Selection of All Styles
SPECIALITIES
City of Toronto Downtown Core Prestigious Homes, Custom Designs, Soundproof windows, Condominiums, Custom Colours, Custom Leaded Glass Designs.
WEBSITE
http://www.encorewindows.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
10
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
American Express, Cash, Cheque, MasterCard, Visa, Easy Financing Available with Low monthly rates Enbridge financing
LICENSES
YES
MEMBERSHIPS
CSA Certified, Energy Star Approved & Window Wise Certified
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
All jobs will be considered
BONDED
Yes
PROJECT RATE
Guaranteed Quotation prior to commencement of work
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime 30/30 Guarantee
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