I hired El Cheapo to move me from a home in Durham to a small apartment in Toronto. Francisco was very friendly/courteous and skilled. The gentlemen moved everything carefully and didn't drag their feet. One other gentleman working with Francois was less careful and less courteous (for example, when I offered some cookies, he took the whole bag and walked out the door). I did give a $50 tip (maybe that was not enough?) Great basic moving service. I will mention that one piece of furniture had some minor damage, but my call to El Cheapo about it was not returned.