Drain Rescue Plumbers

Drain Services
Toronto ON M9C
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Drain Rescue Plumbers
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Reviews for Drain Rescue Plumbers

Average customer rating:
8.9 10 (764 reviews)

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Mo
Mo
1 review MISSISSAUGA, ON
0/10

STAY AWAY FROM DRAIN RESCUE

My tenant Called Drain Rescue for a leak in the kitchen sink, he was told he needed a new faucet, He went and bought his own faucet to save some money,because their faucets are way over priced,he was charged $429.40 for LABOUR only to change a faucet!!!& the bill was passed on to me to pay ofcourse as a landlord. My tenants moved out 10 days later and the house was vacant for 2 months, the same faucet leaked and I called drain rescue to come and look at it, ofcourse they came and said it was something else; when it was the exact same sink/faucet/drain, they wanted to charge me $289+tax, I then questioned the $429 charge to change a faucet and if it was including leakage as it clearly stated on my invoice and the plumbers answer was that the charge is also for advertising not only for the change of faucet & he refused to repair it again & walked away, I called the company and asked to speak to the manager,I was transfered to a voice mail and left a message & nobody returned my call . I then called another plumber, he came within 1 hour and charged me $60 as it was a 10 minute job and only needed some paste around the drain, so the water wouldn't come out & leak. Do yourself a favor if you don't want to spend an arm & a leg for a plumber by STAY AWAY FROM DRAIN RESCUE and your better of calling a local plumber for the classifides, hope this was helpful.

Approximate cost of services:
$429.40
1 of 1 people found this review helpful.
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Company Response

Hello Mo. Drain Rescue prides itself on providing top quality service at a fair price. We price specifically to books. If you have any issues with our service we will be more than happy to resolve the situation. We can be reached at: Drain Rescue ATTN: James Hardisty T: 416-480-0000 E: info@drainrescue.com

Mishell  in Etobicoke
Mishell in Etobicoke
1 review ETOBICOKE, ON
10/10

Waterproofing issue

I knew I had waterproofing issue when I began noticing water seeping in through my basement walls. So, I called three or four companies to get a quote to fix this waterproofing issue and Drain Rescue won my business. They had the lowest price and the most professional attitude. Dwayne was the technician that came to out home. He was respectful and very informative. They crew he brought along to help out with the work also did an amazing job. I couldn't be happier with the end result because I have not had any problems since having this work done.

Approximate cost of services:
$2,000.00
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Company Response

Hey Mishell,

Waterproofing can be a very big hassle to fix when in the wrong hands, which is why we at Drain rescue have taken extra time to make sure we do it right always on the first time. We are happy you enjoyed our customer service and enjoyed meeting our crew, any problems in the future...you know who to call now for a rescue!

Drain Rescue Team

Alex in Newmarket
Alex in Newmarket
1 review Newmarket, ON
10/10

Immediate service

I was so happy to lean that Drain Rescue offered 24 hours, immediate service. I work nights and came home to find m basement floor drain backed up. Seeing as it was 5am, I never trought that I'd be able to get a plumber over to my home that early in the morning. I searched online and came across Drain Rescue, saw that they were a 24 hour company and called. To my surprise, a real person answered, took my info and told me someone would be arriving withing the hour. Surely enough, Shane arrived about 45 minutes later; he looked at the problem, quoted me a price and began as soon as I accepted. They did not charge me any additional fees for coming out at that time and the price was reasonable: I thought I would have had to pay an arm and a leg for service at that time. Thanks for rescuing my basement, Drain Rescue!

Approximate cost of services:
$350.00
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Company Response

Thanks Alex! We love our 24 hour service too just about as much as we love apple pie! Thank you for sharing your experience, and Shane is a great technician of ours. We got the best people for the job and can see that they came to your rescue. Thank so much!

Danyl in Mississauga
Danyl in Mississauga
1 review MISSISSAUGA, ON
10/10

Drain and Waterproofing repairs

My company has used Drain Rescue on many home drain and waterproofing repairs/replacement throughout Toronto. I have never had issues with work going wrong in the last 6 years I have dealt with this company. The service is great, prices are fair and the quality of work is outstanding. I also recommend Drain Rescue to other companies, friends and family.

Approximate cost of services:
$800.00
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Company Response

Dear Danyl,

Thank you for using our service and we are happy to do business with you. We always try our best to maintain the level of quality service 24 hours a day. Great to hear from you, and have a great summer!

Drain Rescue Team

Samir in Burlington
Samir in Burlington
1 review Burlington, ON
10/10

Fast Service

We had excavate a 12 feet section of the drain in the basement and replace it with new PVC, re-cement the whole entire floor and have a camera inspection done for us. I was expecting this job to be a long process and never it done. However, the team at Drain Rescue proceeded with the work, they had done a superb job and my wife and I were very happy with their work. They organized their team very well, great knowledge not like any past experiences I have had. They were also very friendly and gave us all the information we needed to know.

Approximate cost of services:
$1,800.00
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Company Response

Thanks Samir for taking the time to share your experience with our company. It is rewarding to us knowing that our customers are completely happy with the work that was done. We will pass on your praise to the Drain Rescue team. We look forward to servicing all your drain and plumbing needs in the future. Thank you for making Drain Rescue your drain & plumbing company.

Martina Svobodova in Brampton
Martina Svobodova in Brampton
1 review Brampton, ON
10/10

Clogged Drain

My family were staying at our house while they were in town visiting. All of our plumbing was backing up. It was a nightmare! I called Drain Rescue and they sent Paul out. He showed up on time and had a very pleasant demeanour and excellent knowledge. He cleared our drains and even left some enzymes so we can keep it clear ourselves. Thanks Paul!

Approximate cost of services:
$325.00
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Company Response

We want to thank you Martina for taking the time to share your experience with our company. It is rewarding to us knowing our customers are completely satisfied with the work that was done. We will be sure to pass on to Paul how happy you are. Thank you for making Drain Rescue your drain and plumbing company.

Patricia in Newmarket
Patricia in Newmarket
1 review Newmarket, ON
10/10

Water pump

We had a water pump outside our offise building that stopped working. I had called a few companies and was told they don't deal with this problem. I called Drain Rescue and the lady told me that the best way to determine whether it was something that they could fix for us was to send someone out. They send out Terry who took the time to assess the problem and talk to me about solutions. It ended up that Terry came beck and replaced the pump for us. As a company ourselves we seen the customer service and workmanship that we offer our customers that was offered to us. We will definitely pass on the name of Drain Rescue. Patricia - Newmarket

Approximate cost of services:
$750.00
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Company Response

We want to thank you Patricia for taking the time to share your experience with Drain Rescue. It is rewarding to us knowing our customers are completely satisfied with the work was done for them. We will pass on your praise to Terry. We look forward to servicing all your plumbing and drain needs in the furture. Thank you for making Drain Rescue your drain and plumbing company.

Louise in Augusta
Louise in Augusta
1 review Augusta, ME
10/10

Fixing a clogged bathtub and sink

Drain Rescue sent me Shane Rumohr who was smart and personable and best of all, fixed my problem. I had had other plumbers try to fix the problem but he very quickly assessed my problem and was in and out without incident. The receptionist was also very helpful. I recommend this honest plumber to anyone.

Approximate cost of services:
$250.00
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Company Response

Thank you Louise for the great review. We will be sure to pass on to Shane how happy you are with the work that he did for you. Thank you for choosing Drain Rescue as your drain and plumbing company.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Rescue Plumbers

Drain Rescue is a privately owned residential and commercial plumbing company. The company was founded in 1997 and has enjoyed a steady rate of expansion, achieving a commanding presence within the service industry. Drain Rescue provides the highest quality of plumbing service and installation. Our industry-certified licensed plumbers, drain technicians …

CATEGORIES
Drain Services
PRODUCTS
Plumbing Experts and Drain Technicians on-hand and ready to diagnose your residential or commercial plumbing and drainage issues.
SERVICES
Drain Rescue
BRANDS
The need for clean water and proper collection and transport of waste materials.
STYLES
EMERGENCY RESPONSE SERVICE FOR RESIDENTIAL AND COMMERCIAL ENTITIES.
SPECIALITIES
All Plumbing Aspect and Drain Specialization.
WEBSITE
http://www.drainrescueplumbers.com
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
35
RETURN POLICY
All of our work comes with a written guarantee.
PAYMENT METHOD
All major credit cards, cash and cheque.
LICENSES
Master Plumber Toronto (P17922); Master Plumber Hamilton (08 275351 MA); Master Plumber Mississauga
MEMBERSHIPS
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
Yes
PROJECT RATE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We have a guaranteed warranty of 25 years on any underground installation or repair.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.