3 reviews Ottawa, ON Joined 2014/09/26

10/10

Heating & Air Conditioning review in Ottawa

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

09/26/2014

Mr. Drouin, the technician that came to my home was terrific in every respect and provided exceptional customer service in a friendly and efficient manner. Congratulations on a job very well done!

Job Price

Approximate cost of services:: $150.00

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Joan from Toronto

7 reviews Toronto, ON Joined 2014/09/25

10/10

Protection Plan

Heating & Air Conditioning review in Toronto

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

09/25/2014

I dealt with three people. I first contacted Direct Energy to find out about annual boiler maintenance. I spoke to a man named Paul. He explained all the options and sent me information about the protection plans. I made my decision and emailed Paul back to let him know I would like to enroll. I received a follow up call the next day. During the call I spoke to Bill and then a women named June. All three representatives I dealt with were excellent! Customer service is something that will make or break my decision to deal with a company. All three reps had a great command of the English language, were well spoken and clear. They were friendly and I didn't feel like I was getting a scripted hard sell. I would really like my thanks to be conveyed back to each of these people if possible. Thank you!

Job Price

Approximate cost of services:: $90.00

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A. S. from Oshawa

1 review Oshawa, ON Joined 2014/09/25

10/10

Rental Water Heater Service

Water Filtration & Purification review in Oshawa

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

09/25/2014

My hot water tank was leaking on a holiday weekend and I was worried no one would be able to provide service until the Tuesday (it was Saturday) instead, I was told someone would be there 1-5pm that day (3 hours later). Great service!

Job Price

Approximate cost of services:: $0.00

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J. H. from Vineland

1 review Hamilton, ON Joined 2014/09/25

10/10

Rental Water Heater Service

Water Filtration & Purification review in Hamilton

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

09/25/2014

We just arrived home from holidays to the realization that our water heater was leaking. Instead of a hot shower, we had to call for service. Thanks to our service contract , they arranged a serviceman to come out on a Saturday afternoon! He was very knowledgeable, professional and fixed the problem with minimum of fuss! I wish half of our problems could be solved as seamlessly as this call was!

Job Price

Approximate cost of services:: $0.00

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Happy Customer from Bradford West Gwillimbury

1 review Bradford West Gwillimbury, ON Joined 2014/09/25

10/10

HVAC Install

Heating & Air Conditioning review in Bradford West Gwillimbury

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

09/25/2014

Darren, Justin, and Mike Walker plus the installers for the new hot water tank and the air duct cleaner are a great advertising team for Direct Energy. They all did an amazing job!

Job Price

Approximate cost of services:: $6,300.00

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R.S from Mississauga

1 review Mississauga, ON Joined 2014/09/25

10/10

RWH Install

Mississauga

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

09/25/2014

I am very happy with the service I received! The technicians conducted service in a professional manner. They cleaned up after themselves and were very polite. I can say I am 100% satisfied with the service I received!!

Job Price

Approximate cost of services:: $1.00

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L.S from Milton

1 review Milton, ON Joined 2014/09/25

9/10

HVAC Service

Heating & Air Conditioning review in Milton

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

09/25/2014

The technician had to order a part on the first visit in order to fix my problem. The part came first thing in the morning the following day. The technician made the appointment himself for my convenience. That's what I call great customer service, going above and beyond what is needed!!

Job Price

Approximate cost of services:: $950.00

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Window Cleaning/ Snow Removal

3 reviews Courtice, ON Joined 2014/09/25

10/10

HVAC Install

Heating & Air Conditioning review in Courtice

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

09/25/2014

I can do nothing but rave about the service we received from the Direct Energy team we dealt with. From the salesman on the phone to the installers, everyone was absolutely wonderful! We had an entire new system installed and never once did we feel pressured by the sale, in fact we did it in our own time and when we decided we actually wanted it done. We were amazed by the high level of service we received. I would recommend this particular team to anyone. They were exceptional!!!

Job Price

Approximate cost of services:: $8,500.00

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johnson.kong in Toronto, Ontario Canada M5R2E2

1 review Toronto, ON Joined 2013/08/06

10/10

Furnace Service

Heating & Air Conditioning review in Toronto

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

09/25/2014

For my annual maintenance check, Shahid took the time to speak to me about my furnace and suggested for me to think about some things. He was very thorough with his explanation. He remembered little things about his previous visit to my house, which was a nice personal touch. Thank you.

Job Price

Approximate cost of services:: $0.00

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C.J from Ottawa

1 review Ottawa, ON Joined 2014/09/25

8/10

Protection Plan - Furnace

Heating & Air Conditioning review in Ottawa

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

09/25/2014

Rick Forbes cleaned our furnace on September 18th & he did an
excellent job. His knowledge was excellent & we would recommend Direct
Energy to anyone.
Being on Protection Plan, it cost us nothing but would have cost us approx
$149.00 without the plan

Job Price

Approximate cost of services:: $0.00

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