An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
When I called in to check on the age of my water heater, the representative was extremely pleasant and efficient. She booked the replacement for the following week, no lengthy delay. The young men who came to do the replacement were very courteous and clean, efficient workers. Upon completion of the installation, they took the time to go over the controls and settings leave me very comfortable with it. I was very impressed with the complete service.
- Approximate cost of services:
- $0.00
- Company Response
Hi Heather. Thanks for taking the time to post this review, it's a great snapshot of the excellent service we provide our rental water heater customers.