Cozy World Inc.

After my old furnace's blower died – and the dropping outside temperature forced us to make a quick decision – I contacted Boris. He came by on short notice, spent a very detailed and informative 40 minutes assessing my home's needs. His recommendation took my tight budget into consideration, and included a basic 95% AFUE two-stage furnace sized for my brick-insulated century-old Toronto semi, and a detailed plan on venting and draining. This included an outstanding 10-yr P&L warranty.

The installers arrived less than 24 hours later, on time, and got work immediately. They did the cleanest, most clever installation I've seen. They even repaired and seamlessly hooked up my humidifier to the new furnace. They definitely took pride in their work.

Most importantly, the installer spent 30 minutes at the end showing me exactly what they've done, what to keep an eye on, and answered all my questions.

I'd like to contrast this with my experience with another HVAC contractor rated highly on this site. The salesperson took over 2 hours of my Sunday afternoon, forcing terrible corporate videos upon us, and refusing to actually quote a price until after extolling the virtues of a $4200, ridiculously over-featured 98% AFUE furnace that required a $500 thermostat to unlock it's potential.

We called three companies to provide us with a quote for a high effiency furnace, we settled with Boris at Cozy World. It wasn't just the reviews we had read on Homestars, it helped that we received a great quote, helpful advice
and a great price, which included Air Conditioning. At the time we hadn't thought to include Air thinking we coudn't afford it.
Cozy world did a fantastic job, same day with very little inconvenience to my wife whom runs a home daycare. Out with the Old in with the New! site was cleaned up and left immaculate with the new Furnace working like a dream.
So many things can go wrong with contractors, not with the Guys at cozy world. Completely satisfied with product and service from Cozy world.
Special mention to Fred. Thanks a million!

I selected Cozy World after receiving several estimates. Boris was very professional and I appreciated his honesty as he did not try to oversell me on my furnace or air conditioner as some other contractors tried to do. The installers arrived on time and I was able to go to work as they assured me the job would take all day and they would contact me if they needed anything. They finished the job and hauled away all the old equipment. They left me with the equipment guarantees in a nice plastic sleeve and left the cover for the air conditioner as well. Great job and I am very pleased with the work.

Boris and his guys did an absolutely great job, Everything was done quick, very clean install. Boris is good with advice in case you are a new owner and not sure what you need, he is there to help and not just to sell. I would recomend cozy world to anyone.

Boris and his people were professional and accommodating. We have a particularly small area for them to work with and they made it all happen. They were on time, clean and very professional. I have no hesitation in recommending Cozy World for anything.

Completed the project in winter with minimum downtime. Boris is always available to answer any questions that come up while and after installation - Good quality product, on budget and on time.

Gave me a fast estimate and a good price. Service was done at the scheduled time. In their field, those guys were knowledgable. they did the job well in the professional way.

We had a mid efficiency furnace that was getting old and was noisy. We got the energy audit and started talking to various furnace companies. Boris was very helpful and informative and was the only professional to tell us that we didn't need a big 80 000 BTU furnace for our house but would actually be able to heat it more evenly with a 40 000 BTU furnace. He was right. The Goodman furnace they installed is quiet, runs much less often and heats the house overall much better. The did the job within a few days of us giving the go ahead and the did it in half a day with no problems. The have always been friendly and helpful with us. I highly recommend Cozy World if you're looking for a new furnace that saves you on your energy bills.

After 23+ years of owning this house I have stories dealing with contractors (many unrepeatable) and not one as uniformly positive and worthy of repeating as Boris Sherman- Cozy World- and his crack installer Kam. The fact that I had already bought and had installed 2 furnaces over 17 years prior to meeting Boris speaks for the fact that bad work abounds and good work is rare. Oddly they cost about the same!

To this day, when I have anybody in the furnace room I ask them what they think of the quality of the work and to a person they all say one of the best looking installations (yes, you can tell a great deal by how it looks). The whole experience of meeting, 'negotiating' and going through the trauma of a December install was made as easy as possible by these qualified and first rate team members.

Cannot say enough...!

Service rep called within 30 minutes and met me at my home within 90 minutes of my original call. Service rep was both courteous and knowledgeable. Had furnace back up and running in no time. Highly recommend!