Cozy World Inc.

I had used Cozy World’s services in the past getting AC installed in my home and was very pleased with their services. I also recommended them to my mother who had to replace her AC and furnace and she had nothing but positive things to say about them.

We’re renovating our basement and decided to price out a new furnace as well as look at the possibility of having some of our ductwork moved. Without hesitation we called Cozy World and Boris came by within a day or two. We priced out a new furnace and he also offered a suggestion on moving our hot water heater because of a bulky pipe that was in the way (we have an older home where the basements are only 6ft so any way we can save on headroom is a bonus). Boris referred us to his colleague Kam who is the expert on the ducting. We reached out to Kam who priced out several reasonable options for different duct placements.

We set a date and Kam came over early in the morning with a couple of guys. These guys were clean, fast and very courteous. I enjoyed talking with Kam has he was very knowledgeable and offered some suggestions on our reno. Having come from a trades background, I was pleased to see that what they practiced in their workmanship is what my father had practiced all his life. A good quality like this is hard to come by. They finished the job in one day and the result was a more spacious basement. Being 6ft in height, my head thanks you!

Regards,

Andreas

Our old furnace failed over Christmas. I called Cozy World on Boxing Day and Boris came around that evening to assess the situation. He was very knowledgeable and advised only on what was needed (no upsell). The new furnace came with a full 10 year waranty. His installation team came in at 10 am the next morning and were finished by 4 pm. They were efficient, effective and left the job clean and tidy. The new furnace is working well. Afterwards i was contacted by Boris to check if everything was ok. I was very impressed with the whole Cozy team. The speed with which the contacted me and scheduled the installation, the professionalism, knowledge and the quality of the installation.

I called Boris after seeing CozyWorld reviews on HomeStars. He was very informative and offered excellent suggestions during our initial arrangements. He provided a start date and stuck to the agreed schedule. The installation crew were very professional and meticulous. They cleaned the site upon leaving. I have had some follow-up questions, and Boris always responds quickly.

We decided to have a central AC system installed in our home this past summer. We did not have an existing central AC unit, but we already had the ductwork for forced air heating.

We got estimates from a few HVAC companies. We chose Cozy World over the others because of Boris and the competitive pricing of the quote. Boris seemed knowledgeable and honest, and didn't try to sell us something beyond what was needed. We ended up choosing a Goodman with a 10-year extended warranty.

Boris gave us a bunch of tips that were helpful too, like how to keep the AC unit clean and that it wasn't necessary to have the system serviced annually, as some HVAC companies would lead you to believe.

Prior to the installation, we had to make space in our front garden for the AC unit, which included moving a shrub.

The installation team arrived as scheduled. It took them about a half day to install the system because they had to run pipes and wiring. Overall, they were relatively neat and efficient.

I was a little surprised that they used a regular patio stone as the base for the AC unit with some limestone screening underneath to level it. I was concerned that it might shift over time since we had just dug up a shrub from that spot. So far, it has been OK. I am hoping that if it does shift, the warranty will cover any adjustments that might need to be made in the future.

After the installation was done, Boris called us to follow up and make sure everything went smoothly. He also reminded us to register the product on Goodman's website, so that the 10-year extended warranty was put into effect.

The AC unit worked well over its first summer of use and we are happy with the service provided by Cozy World. We will definitely keep them in mind for any future HVAC work in our home.

Boris came over within a day of request and gave us the best quote with a great guarantee. His installer did a very clean and neat job shortly thereafter.
I recommend Cozy World without reservation.

I love dealing with owner/operators because of how hard they work to build and maintain their reputation, and Fred completely fits this description. From our initial conversation to his prompt visit, including clear explanations on some aspects of maintaining our Lennox furnace and finally, his super fair/competitive price, I know I've found an HVAC professional for life. Majestic Indoor Air is the real deal, and so I'll be handing out their business cards to everyone in my family.

Townhouse install in Scarborough.
Talked to a lot of different companies about install, and called Boris because of excellent reviews on HomeStars. Not disappointed, he was the most professional, respectful and informative salesperson of the group. Sold me on the Goodman furnace and A/C, really loved the 10 yr parts AND labour warranty, no strings attached. He followed up after I confirmed to make sure we wanted what we asked for and not something more basic (i.e. didn't try to upsell at all, clearly explained how long it would take to pay off higher model). Boris even answered my follow-up calls late at night.
The installers Kam and co. were thorough, knowledgeable, clean, meticulous. Explained upkeep and maintenance carefully and walked me through warranty and rebate process. Ensured that items in my quote that were not needed in the job were removed before I paid.
The only possible negative I could share is that the installers kept both front and back doors open the entire time, even if they were not going in and out, and in December this froze the house and the whole family ended up with a cold.
But aside from that, great work and I feel like I got the best product for my space done by an excellent team. Would definitely trust them for my needs in the future.

I selected this company as it had 10 stars and great reviews on Homestars and now I see why. Professional, knowledgeable, courteous, prompt, competitive and great communication.

It was a big job that included replacing existing equipment with a 115,000 BTU furnace with angular filter and humidifier and a 5 ton air conditioner, I wanted top quality and great service and that's exactly what I received.

I would most certainly refer this company to anyone looking for an HVAC contractor.

I must say that I struck gold when I discovered Boris and his company on the internet, along with his great reviews on Homestars. He came and did an assessment, explained everything in a very logical and honest manner, and quoted me a price $1000 lower than two other major furnace installation companies. Also, to my surprise, he indicated that I needed a lower capacity furnace. The other companies had overestimated the capacity (could it be b/c then the furnace is more expensive?). In any case, the installers, Kam and ... (forgot name) were also excellent. The job looks very professional and the furnace works well and I cannot even hear it. They took care not to scratch the walls or dirty the floors when the furnaces were taken in/out, the furnace room was left clean and they recycled the packaging accordingly. I would strongly recommend this company. Location reviewed is actually in Toronto.

Boris and his team did a great job. He gave me a firm quote and never asked for an extra even when the project become a little complicated. He was very honest in turning down an additional job I had requested of him because he didn't think it served my interests and he was probably right. I was very specific about how I wanted the ducting and the team struggled with my requests (I hate bulkheads) but they kept pushing, even coming up with a few really good compromises to make sure I got what I was looking for. The work was so good that even the gas company commented on what a neat job they did in such a small space and they also ststed they felt I had exactly the right system for my application. Based on what I've seen to date, I wouldn't hesitate to recommend them (of course we still have a cold winter ahead to see how this all plays out :-) )