Cozy World Inc.

Everything about our Cozy World experience has been fabulous, from the quotation to the installation. We were quoted on a conventional A/C as well as a Heat Pump and Mr. Sherman was great with explaining the pros and cons of both. We got a new Hi Efficiency furnace and a Heat Pump installed along with a new thermostat. The installation was done professionally and they were very careful to clean up after the work was completed. Highly recommend Cozy World, great service and competitively priced. Big added bonus is that there are super rebates available now if you go the Heat Pump route.
As noted had new furnace and heat pump installed in the spring and now when the furnace kicked in the humidifier wasn't working with the heat pump. Cozy World sent Ram out and he quickly determined that a wire needed to be reconnected and all is well. Very happy with the quick response and outcome. This is a great responsive HVAC company!

Furnace originally installed by Cozy World about 7 years ago (my first review on HomeStars). The draft inducer motor failed in January 2023, the second time since installation (not the fault of Cozy World) and both times Cozy World were quick to respond and provided excellent service.

During the last visit the technican showed me his troubleshooting steps which lead to the surprising conclusion the motor failed a second time (previously replaced in 2020) and the furnace started working again. Parts were covered under 10 year manufacturer warranty and only paid for one hour of labour. I continue to use Cozy for the annual furnace maintenance.

Our 10y old gas furnace stopped working during one of the coldest days of the year. We had a repair done but were told the furnace would need replacing sooner rather than later. I called 3 companies for quotes and options. Boris from Cozy World immediately took my call and discussed initial options by phone. Then he came by the house shortly after to do a proper assessment. He examined the furnace but also took the time to examine other appliances as well as the outdoor gas hookup. I was very pleased with the thoroughness of his approach. He then took time to present and discuss options, as well as pros and cons. Less than 24h later, his team was on site installing a new gas furnace. The team was very friendly, communicative, and tidy. They did a great job and were happy to answer any questions. Now the house is warm again and we have the reassurance that the furnace will work dependably for years. I'm very pleased with the entire experience and will unreservedly recommend Cozy World to others.

Very professional crew. Quick response. I recommend. Whole house humidifier installed with great price for parts and labor.

Great from Robert in sales to Saeed the techician. Saeed went out of his way to fix exsting problems before instaling our new furnaceand doing the job right. He was very patient and resolved all our issues and the furnace works great. Thank you guys

Cozy World was fantastic to work with! They came out promptly to view the site and give a quote, and during the visit offered their suggestions on what would make the most sense. The old furnace I had was way over-powered for the size of the house, and so they suggested a better fit (which was much less expensive than a similarly sized unit). The installation was scheduled for the following week, and two guys came to install the furnace. It only took a few hours and they did a fantastic job. Clean installation and they cleaned up after themselves. We've been using the furnace for a few weeks now and it's been a dream! So quiet and gets the place heated up very efficiently!

Had our furnace replaced as old one was giving us issues for years. Contacted Cosy World and Boris came the same day to look at the job. He provided a detailed quote for a fair price later the same day. We decided to go with them, and Boris scheduled the job for a few days later. His guys arrived on time and were knowledgeable and professional. They had our old one out and new furnace installed in a few hours. We are very satisfied and now have peace of mind as the old one was not reliable.
We would recommend Cosy World if you are looking for a new furnace or ac.

My A/C condenser failed after only six years. I called seven HVAC companies and out of all of these companies, Cozy World provided the best service and the most competitive rate out there. I had companies quoting me over ten thousand dollars to "upsell", I had companies call only to cancel within an hour of the appointment, I had companies tell me they couldn't provide the replacement I was looking for. Fred at Cozy Tech was responsive, prompt and helpful in every regard and the crew that installed the condenser made it simple, and effortless within 3 hours. I will definitely go with Cozy World in the future for any HVAC needs - they are honest and straightforward for sure and prices are competitive.

I met with Robert to get a quote on the work required for my new AC and Furnace. While on site and looking at my basement (being underpinned and remodeled) we discussed some additional duct work that could be done to maximize our new space. Within days Robert had a quote to me that was fair and met my expectations (while beating 3 other quotes I'd received earlier). We needed to have the floor concrete poured before moving forward though.

A few weeks later I was in California when my wife called me. Our old AC unit died and was beyond repair! Thankfully though, our floor had just been poured so it was perfect timing for installation. I called Robert who put me in touch with Leslie and we began working on scheduling a time for service. We booked a time and within days and Saeed and team came by to install. Both units were installed and back on and we are very pleased with them both. We ended up with a Lennox furnace and Mitsair air conditioner. Days later, Saeed came back to complete the duct work which exceeded my expectations. He and his team came in and did an incredible job, gave sound advice, and provided outstanding service. My favorite quote from Cozy World team was "You'll see us when you call but when we are done you won't see us for another 20 years!" Well let me tell you, if I ever have a second property or friends in need of this service I will be sure to call again. I can't recommend higher.

My air conditioner broke and they were able to move quickly and inexpensively. 1.5 tonne unit for about $1.5k less than other quote, although other quote had warranty on labour