Choice Leather Furniture

Furniture
115 Miranda Ave Toronto ON M6B 3W8
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Reviews by rating (past 12 months)
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Reviews for Choice Leather Furniture

Average customer rating:
9.8 10 (139 reviews)

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Private User
1 review , ON
10/10

We recently made a purchase from Choice Leather Furniture with Adrian's assistance. Adrian is very knowledgeable about the company's products. He provided us with a number of options tailored to our "must have list". We are very satisfied with the final product, which was personally delivered and installed by Adrian. Thank you!

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JP in Georgetown
1 review Richmond Hill, ON
10/10

We cannot rave enough about the service that we received at Choice Leather. The Sales Manager, Adrian, was very helpful and attentive when we visited the showroom to see our options. Since he doesn't work on commission, Adrian didn't try to upsell us on anything - he worked with us to find a couch that met our needs and budget and made recommendations on things like armrests and legs. We made an initial visit to the showroom and after interacting with Adrian and visiting some other leather specialty stores, we felt very comfortable with our decision to return and make our purchase at Choice. Adrian was able to reassure us about getting the sofa into our house, which had been a concern owing to the narrow doorways of our very, very old home. The sofa was ready sooner than expected, nearly exactly 4 weeks after ordering, and Adrian was quick to get in touch and arrange delivery. Delivery itself went very smoothly, with Adrian himself delivering the couch - he made sure our old sofa was removed, ensured that there were felt pads on the legs so as to not scratch up our hardwood, was very conscientious about cleaning up the wrapping and packaging, etc. If we ever move into a bigger home that can accommodate more seating, we will absolutely return to Choice, hands-down.

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10/10

From the moment we met with Adrian, we were very comfortable with her choice to go with this company. He was extremely knowledgable and very helpful in helping us make choices around design and color. After we purchased the couch, we must have called him four times for the measurements as we built and renovated our dream home. We are extremely satisfied with the service and we love our new couch! He was also very accommodating to changing dates with the renovation completion for delivery. His son Gabriel came for delivery and was terrific as well. Thank you choice leather, we will recommend you!!

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Company Response

Thank you for your kind comments on us.
it is always thrilling when I hear somebody is happy becsuse of my job!
We hope you are happy every time you sit on the sectional.
What a nice photo! It is the first one in the reviews of many years.
We hope this will be repeated by others.
Thanks again.

Mansoor in Toronto
1 review Toronto, ON
9/10

We purchased leather sofa set from Choice Leather. We checked various furniture stores in GTA but only Choice Leather offered the right styles and quality for our budget. We bought a 3 piece leather sofa set and are happy with our purchase.

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Company Response

Thank you for your positive remarks on us.
For last 30 years we always tried to do our best not to disappoint our customers who put trust in us.
Thaanks again.

michelle.williams17 in Toronto
1 review Toronto, ON
10/10

We were very pleased with our first purchase experience from Choice Leather furniture. The store was recommended to us by a family member as we were looking to invest in a genuine leather couch and get rid of a bonded leather one which was worn and ripped. Adrian was very helpful and attentive when we were selecting our sectional, pointing out the custom options and differences for each. Definitely a better experience than dealing with furniture salesmen at a big name furniture store who are working for their commission and don't have your best interests in mind.

The sectional was made in a shorter timeframe than expected and when it was ready Adrian delivered it the next day. He helped move it into my small downtown condo and unpacked / set it up. He also helped dispose of the old sofa which made the process hassle free. Thanks for the excellent service, we will definitely be back to find more pieces to furnish our new home!

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Company Response

Thank Michelle for your kind review.
We do our best to satisfy the customers and you are one of our happy customers.
We hope you are happy for the next 20 to 25 year because of the sofas.

Victor in Toronto
1 review Toronto, ON
10/10

This is the 2nd time we purchase from Choice Leather. We bought our first set of sofa from them about 10 years ago. It is still in good shape after so many years of use by my three boys. So we went back to this company without hesitation when we decided to buy a sectional for our new home. Again, great quality by Choice Leather made us happy and the service is great too. Adrain is very patient and caring during the set up. We will for sure buy from them again when we need another leather sofa.

1 of 1 people found this review helpful.
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Company Response

Thank you Victor for your kind review.
We always feel thrilled when we see repeat customers.
We will do our best not to disappoint them.
Thank you again.

Laura in Vancouver
1 review Vancouver, BC
10/10

Shopping for furniture from abroad can be very challenging, but that was definitely not the case with Choice Leather. We happened upon a stunning leather chesterfield that was on for an amazing price. Tom was an indispensable help to us as we considered the purchase and investigated the quality from overseas. He was highly informative, answered every question with patience and care, and arranged for the delivery to our door--all before we'd even set foot in the country! The entire process was smooth and the couch is gorgeous! The number of compliments we've already received further affirmed our pick. Tom, we can't thank you enough!

1 of 1 people found this review helpful.
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Company Response

Thank you Laura for your kind review.
It was a very unique experience that only worked with you trusting us. I'm so glad that it was a good experience and a nice addition to your home.

Adrienne in Toronto
1 review Toronto, ON
10/10

After reading lots of reviews and calling as well visiting different stores (I.e. All the custom Canadian made leather furniture stores as well as bixnbox stores.) we decided on Choice Leather for purchasing our sectional. I am so happy that we chose Choice Leather. The price was significantly lower than the other stores and dealing with Adrian and the owner of the store was great.

We did have a problem with our sectional about two months afterwards, there was a creaking sound from the middle piece. We called the store up and they took care of it without any hesitation. They pick it up and dropped it off at the factory to be fixed. We had it back in about a week.

Highly recommend! Thanks so much guys!

1 of 1 people found this review helpful.
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Company Response

First of all, we are sorry that you had the problem of noise in the frame which is very rare with our furniture. Thank you for your kind comment in spite of the problem. We are glad you mentioned our price is significantly lower than the other stores. For last 30 years we have been selling not only best quality leather sofas with the most reasonable prices but also the trust!

Jhenny from Toronto
1 review Toronto, ON
10/10

I went to choice leather looking for a couch for my parent's home. We were greeted by Adrian upon arrival. He proceeded to show us the options we were looking at and was very patient in doing so. Adrian walked us through our options and helped us pick the best option. At no time did I feel rushed to make a decision or felt like he was on commission. This is the type of customer service I like to be shown from a store. After taking the time to choose the right sectional for them, my mom decided she needed some more time to think about it.

Two weeks later I contacted Adrian again and came to see him at the store. I was surprised he remembered my name. We went ahead and ordered the sectional.

Fast-forward to six weeks later, the sectional was ready for delivery. Upon arrival, Adrian discovered that perhaps the couch might be too large to go up the stairs. Adrian took his time in figuring out how the couch would go into the house. The first piece went in without much problems. The larger piece got stuck and was not going in. Adrian was very careful to not cause any damage to the couch or the house itself. He ended up having to bring in the couch through the window on the second floor. The new sectional looks amazing and you can't beat this kind of quality.

If you need to buy a good quality couch and want excellent customer service, please go with Choice Leather. It is not the first couch we've purchased from them, and it won't be the last!

1 of 1 people found this review helpful.
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Company Response

Hi,

Thank you for your kind review.
It wasn't easy to bring in the couch through the window on the second floor!
But we try to do anything to please customers because we are happy only when our customers are pleased.
Thanks.

L Andrews in Mississauga
3 reviews Mississauga, ON
10/10

Needed a leather sofa for our new home and went to several retail stores to review options. The last store we visited was Choice Leather. They had the best variety of styles to choose from and patiently walked us through the pros and cons of each style and leather choices. We couldn't be happier with our final selection.
Larry and Kim Andrews

1 of 1 people found this review helpful.
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Company Response

Hi Larry and Kim,

We are glad to hear we had the best variety of styles to choose from.
Thank you for your kind review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Choice Leather Furniture

Exclusively Fine Leather.

We pride ourself on having committed to EXCLUSIVELY fine leather furniture since 1986. We have built a reputation for offering the highest quality of fine leather furniture at low warehouse prices. All of our pieces are manufactured in Canada with Top Grain Italian leather on Canadian maple hardwood.

CATEGORIES
Furniture
WEBSITE
http://www.choiceleather.com
YEAR ESTABLISHED
1986
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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