Central Fairbank Lumber

Moldings / Mouldings
1900 Steeles Ave W Concord ON L4K 1A1
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Chris in Toronto
Chris in Toronto
4 reviews Vaughan, ON
0/10

Customer Service

Went in to buy some 2x6 and full plywood sheets.

Upon arrival I noted some scab sheet (scrap mdf) that I could use for a side project. After asking about, a different scab sheet was eventually found (sitting in the warehouse).

I paid for the material and went into the warehouse. The individual that assisted me was horrible. He requested that I assist him to lift the plywood sheets down from the racks. He also got rather upset when I told him that the sheet he picked was horrible and he needed to change it. (it was wavy)

I was then sent outside to get the 2x6 material.

When I returned, he had already picked up and cut the MDF sheet.

When I arrived to the delivery location, it was noted that the sheet was NOT 3/4 mdf as initially picked, but thinner.

I have tried to address this with the store manager, Joe, but this experience has left me losing money on this, as I had to go out and purchase material from a big box store (and also pay for an additional vehicle rental to do so)

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