Not recommended - unprofessional and bad installation leading to home damage.
We originally decided to go with Canadian Choice based on reviews and mid-range price-point.
Once our deposit was provided things changed towards a negative experience. Our sales rep Alex found it hard to do simple courtesy's such as return phone calls.
Once the installation was scheduled the crew was unable to complete the job within the estimated time and took another entire day. When they determined this extra time was needed, they were not very flexible with the days and made us feel as though we were unable to be accomadating although we would have taken the days off work if we had known ahead of time.
The installation techs were pleasant but messy and damaged a few things. Throwing construction material on top of our plants is not very considerate.
Also some of the goods were not delivered as promised, Ie: mdf trim installed instead of the wooden trim we were promised and paid for.
Now one month later we have a leak with a patio door they installed. We were told someone would come by on a specific day but was a no-show, no call and now can't get a hold of them. Every rainfall is resulting in damage to our home. At this point, we may have to call in someone else to fix the damage.
Update after company response: The trim was in fact wood as promised, not sure how we missed this but do want to relay that this was our error and Canadian Choice Windows should not be judged poorly based on this. However, we still stand by our review based on scheduling issues and calls not being returned. Plus, the damaged plant being referred to was not the ones close to the window. Those plants are understandable and were replanted as needed elsewhere during the installation. It had to do with one that was not anywhere close and yet it seemed like material was being thrown away from the house directly at it. When we asked to be a little careful and throw it away from the tree, we were asked what's so special about it.
