I called some plumbers to fix a leaking pipe and Cambie Plumbing was able to come that day. When I asked about their rates ($115/hr), they DIDN’T tell me that they charge that same rate for travel (I live in Vancouver and it takes ~ 20-30 min to get to my house from Cambie Plumbing). I thought that was misleading since in effect, they charge $115 even before they get to the door. I’ve since learned that they are the only plumber I found that charges their full hourly rate for travel. Cambie Plumbing split a 1.25 hr job into two trips, thereby charging me twice for travel. When I phoned to complain that I felt that I had been overcharged I was told that they can’t be expected to have the required supplies with them in the truck. Eventually they reversed the second travel charge. Then I found that they hadn’t hooked up the water to the refridgerator (for ice making). When I called to request that they come back to do that, but not charge me I got a snarky answer. They agreed to come back and a date and time was set. They never showed up for that appointment, and never called. I since learned that the handle for the valve on the pipe to the fridge was broken. I can’t say that they broke it, just that it was fine before they worked on it. So, I paid $485.00 (only $88 was materials) for fixing a pipe and permanently shutting off the water to my fridge. I would never use Cambie Plumbing again.