Cambie Plumbing & Heating Ltd

Plumbing
Vancouver BC V5V 4E5
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Plumbing
Cambie Plumbing & Heating Ltd
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Reviews for Cambie Plumbing & Heating Ltd

Average customer rating:
9.1 10 (77 reviews)

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Davidb
Davidb
0 reviews Vancouver, BC
0/10

Problems with Curt at Cambie Plumbing

Be extremely careful if you deal with Curtis at Cambie Plumbing. Curtis had us pay in advance for work on a furnace he never performed and which we did not need. Further the work he sent his junior to do was inadequate and we've had to have someone else come in to fix it. We've been long time customers of Cambie Plumbing and its possible that Curtis has taken over Cambie Plumbing's business. If so, avoid retaining the services of Cambie Plumbing or Curtis. He will blame everything from pandemic to fire to flood. Do not advance funds to this guy. Its been months now and he refuses to refund our deposit

Caveat Emptor

Approximate cost of services:
$2,000.00
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Company Response

Thank you for your review. We came in on emergency services replaced your gas valve to get you emergency heat and sited safety issues that required follow up. Given the cold snap at the time, the global supply crunch, the pandemic and the atmospheric river that ruined infrastructure and clients lively hoods, we did our best to get back in a timely fashion. Our offer to finish the work required still stands. We take gas safety and potential for carbon monoxide poisoning quite seriously. It is our professional opinion that the work sold needs to be done, I strongly encourage you to retain a trained, qualified, licensed and bonded shop to finish the work if you are unwilling to allow us to finish the work.

Rosalind in Vancouver
Rosalind in Vancouver
0 reviews Vancouver, BC
10/10

Repair of leaky upstairs faucet

The tap in the sink in the bathroom of our master bedroom would drip quietly at first so we would just ignore it. Then night after night, it would drip loudly during the middle of the night and disturb our sleep. Yet a good twist of the tap stopped the dripping so again we ignored. Finally, we realized we were losing sleep over this and phoned Cambie Heating and Plumbing. They fit us in at noon two days later and had it fixed in very little time and cleaned everything up. Such a relief to get this type of focused and inexpensive service on such an important piece of plumbing. THANK YOU, Cambie Heating and Plumbing.

Approximate cost of services:
$100.00
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Private User
Private User
Private User reviews Vancouver, BC
10/10

Furnace Service and Hot Water Tank service and replacement

Several years ago, Cambie came through with furnace service work and restored heat for an elderly gentleman on two occasions on short notice. I chose Cambie because of their reputation and long service history. The first service job came easy (igniter replacement) and the second (circuit board) was more challenging but again they came through.

More recently, with the hot water tank, Cambie went the extra mile with two service calls to extend the life of an old hot water tank. When the tank finally gave up its ghost, Cambie did a replacement and more.

They detected and sealed a carbon monoxide leak that was caused by incredible shoddy installation of the original tank.

The service didn't stop there.

Cambie waived all billing for the two previous service calls.

You don't see that anymore. That's goes back to a different kind of old school customer service of what I thought was a by gone era.

All that hot water tank work, at that bargain rate, and in the middle of the COVID-19 pandemic. These are the people you want on the front line when you need work done promptly, professionally, and a great price.

There's a reason why this company has been in business for nearly 75 years!

Bruce

Approximate cost of services:
$2,062.00
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Robert in Toronto
Robert in Toronto
0 reviews Vancouver, BC
9/10

Fixed few leaky toilets

There's obviously a lot of plumbers to choose from in the lower mainland and after calling a few, I noticed that a lot of them have pretty filled schedules. I decided to go with Cambie and booked about a week in advanced to have some toilets fixed - they came in exactly on time and got the job done swiftly. Great company and nice people to work with.

Approximate cost of services:
$320.00
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Private User
Private User
Private User reviews Vancouver, BC
10/10

Great experience with some minor plumbing and heating work

Dominic came by for two separate jobs for garberator and boiler vent work. Both times he and his crew were professional and efficient, getting the job done with quality. I'd call them again for future work.

Approximate cost of services:
$400.00
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Private User
Private User
Private User reviews Vancouver, BC
10/10

Dishwasher Removal and Installation

We have recently purchased an old house and we use Cambie Plumbing and Heating for our plumbing needs. On this occasion we needed to replace an existing dishwasher with a new one that we had purchased. The problem was that the dishwasher drainage and plumbing to the old one was hooked up incorrectly ... very amateur like.... it seemed as if the previous owner just made due and hooked it up with what ever parts they had laying around. Anyways like previous jobs these parts were removed and the water supply and drainage was hooked up correctly. That is why I would recommend this company... they are good at fixing someone else's past mishaps and doing it right.

Approximate cost of services:
$400.00
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Company Response

Thank you for the great review. Cambie Plumbing strives to "do it right" the first time and in the case of your new dishwasher it is obviously important to ensure the correct water supply and drainage. We look forward to serving your plumbing needs.

LC in Toronto
LC in Toronto
1 review Vancouver, BC
10/10

Efficient, well-done, and honest

The service was done in an efficient but professional manner and I'm very happy with the results -- my toilet is back to normal! The first invoice that they sent actually charged me less than what they should have, because they thought the part was supplied by me. Actually, the part was left here during a previous visit, so I let them know and got the invoice updated. Cambie Plumbing is definitely be my "go to" plumber who I have no hesitation recommending.

Approximate cost of services:
$150.00
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Company Response

Thank you for the great review. Also thank you for the update on the invoice! We look forward to being your "go to" plumber!

Private User
Private User
Private User reviews Vancouver, BC
10/10

40 year old water meter

After being advised by the city that our old water meter needed replacing and that the downstream shut off had to be replaced by a plumber before they proceeded with the work we contacted Cambie Plumbing.

They squeezed us in to a busy pre Xmas schedule. The plumber was prompt and courteous. Instead of proceeding with what could have been an expensive job, he pointed out that a functional downstream valve already existed further upstream. This meant the meter could be replaced without additional plumbing work.

Honesty is hard to find sometimes. However Cambie plumbing was professional and honest.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your review. Our plumbers will always provide an honest diagnosis of the problem ensuring the customer is not paying for something they do not need. Happy we could assist at a busy time!

Jane in Vancouver
Jane in Vancouver
1 review Vancouver, BC
10/10

Tricky installation handled beautifully!

I'd had a flood and was now installing a leak detection system. It's not a very common installation. Cambie Plumbing was one of the few companies that had the expertise. From Sally at reception, to Dominick's installation to follow up with Dan, the process couldn't have been better. They actually give a damn! How rare is that these days!

Approximate cost of services:
$4,000.00
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Company Response

Thank you so much for the great review. So glad we have the expertise to install the leak detection system. We look forward to serving all of your plumbing needs!

Lara in Toronto
Lara in Toronto
1 review Toronto, ON
10/10

Leaking Tub

Dominick came to my apartment (the same day I made the call) to attend to a leak coming from an to-be-determined source. He went out of his way, including rearranging his schedule to come back early the next morning to take care of the issue. I would recommend him and this company to anyone.

Approximate cost of services:
$200.00
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Company Response

Thank you Lara. I will pass this info on to Dominick!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cambie Plumbing & Heating Ltd

Family owned, plumbing and heating service company specializing in hydronic (hot water pipe) heating. We take pride in offering exceptional installation and service for all types of boilers and tankless hot water heaters. We have been dedicated to providing quality service to Vancouver since 1946. Services: Hot Water Tanks and ...
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