We have dealt with Brice's a lot in the past. We had some problems with the most recent order (stain matching etc.). They took the pieces back that we were unhappy with and fixed the issues 100%. Not to mention they turned the replacement order around in a very short amount of time. . .we got the custom pieces in a few weeks and just in time for Christmas. You can trust these people to "make it right" if there are any issues you are not happy with and they really do make quality pieces that last a lifetime.