Brampton Hardwood Floors Ltd

Floor Retailers
59 Bramalea Rd Brampton ON L6T 2W4
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HomeStars  >  Floor Retailers in Brampton  >  Brampton Hardwood Floors Ltd  >  Warranty is a sham, manager ignores customers
6 reviews Toronto, ON

Warranty is a sham, manager ignores customers

The warranty on their website is just for show. My floor is really nice except for two pieces that have flaking and peeling that occurred within the first month after installation. The business manager, Joe Reis, called me back once, asked me to send him the order number and he would make the pieces available for pick up. That was a month ago and repeated follow up has been ignored. Don't expect your floor to have any manufacturer warranty as Brampton Hardwood handles the warranty and does not follow through.It's really too bad that the customer service is absolutely non-existent because I was happy until I had a problem which would be so easily fixed.

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