Visited the store, selected engineered flooring that was right for my needs and purchased the flooring in full. After 2 weeks of calling and listening to excuses why they did not have it ready, was told floor was more expense now. Brampton Hardwood told me to pay another $800 if I wanted the floor that I had already paid for! I refused of course. They acknowledged their error but did not have the honour to accept responsibility to deliver on what was purchased. I WOULD NOT RECOMMEND THIS STORE> STAY AWAY. NO CUSTOMER CARE, RESPECT, CONCERN OR HONOR.