Avenue Interiors Inc

Carpet & Rug Retailers
1900 Avenue Rd Toronto ON M5M 3Z8
Write a Review
Write a Review
HomeStars  >  Carpet & Rug Retailers in York Mills  >  Avenue Interiors Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

65%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Avenue Interiors Inc

Average customer rating:
7 10 (7 reviews)

Sort by

Private User
Private User
Private User reviews Mississauga, ON
2/10

Flooring Escape Artists

Avenue Interior came to do flooring for our home. They were suppose to take out the old flooring to begin with and many other contractors were reliant on their completion. They came, looked at it, and did nothing all day only to quit causing a backlog and additional labour payments to the other contractors. Nightmare to work with!

Was this review helpful?
CGF in Toronto
CGF in Toronto
1 review Toronto, ON
10/10

Wonderful Flooring Selection/Installation

We needed a new floor due to a flood in our kitchen, and we used Avenue Interiors. Rick and the entire staff at Avenue Interiors made the entire process a breeze. Rick came up to measure after we had taken home a few flooring samples to see what would go with our kitchen cabinets. Avenue Interiors had installed our previous kitchen floor 16 years ago, a vinyl floor tile, and we decided to go with an newer version.
Great selection, expert installers.

Was this review helpful?
Srini from Toronto
Srini from Toronto
7 reviews Toronto, ON
10/10

Hardwood Flooring

Avenue Interiors were subcontracted by my insurance company. I was evaluating multiple options before I decided to stay with Avenue Interiors. Rick came over for estimates and communicated clearly about the process and my options. The price quoted by Avenue/Rick were in line or less than 2 other floor retailers I used for quotes. The installer (who is contracted out by Avenue) was excellent. He went above and beyond in trying to meet our schedule and worked around other trades.

Was this review helpful?
Stella in North york
Stella in North york
1 review Toronto, ON
5/10

Sloppy, no pride in their work

Avenue Interiors was subcontracted out by our insurance company contractors after we had some issues with flooding. We needed our main floor hardwood sanded and refinished as well as new carpet in the basement.
The carpet came first, was reasonably well done although there are still several seams visible (I don't know if this is normal but we didn't have this problem with the previous carpet) and they left many areas with gaps between the carpet and the baseboards making it look sloppy. We pointed this out and they said it wasn't their fault, it was our uneven floors or baseboards, to which we pointed out we'd never had this problem before. Someone came, and quickly fixed it, which suggests to me that it was just sloppy work the first time.
The hardwood floor was a disaster. They had to do the work twice because of some issues with movers scratching the floors. Each time the floors looked progressively worse. They did not fill the gaps adequately so the floors looked older and more ragged each time. The workers told me it was a problem with our sub-floor, which may be true, but when I asked one guy why this wasn't brought up before the 2nd job was done he shrugged and said, "hey, I'm just the worker." The off-gassing was very strong for months. They were not able to match the stain with the stain on our staircase, and they had a lot of trouble getting the gloss level right.
Rick, who I guess is the owner of Avenue Interiors, completely stopped returning any of my phone calls.
In the end, our contracting company had the work re-done a 3rd time by a different company who, for some reason, was able to fill the gaps nicely, match the stains and get the gloss level right with hardly any off-gassing odour.

Was this review helpful?
Jodi from Toronto
Jodi from Toronto
6 reviews Toronto, ON
10/10

basement carpet

rick is a nice and knowledgeable man. we were on a tight budget and he helped us find the perfect carpet which we love. he worked with our insurance company and was very helpful. installation was professional, too. would use again.

Was this review helpful?
JEM in North Toronto
JEM in North Toronto
9 reviews Toronto, ON
9/10

Kitchen Flooring

Avenue Interiors Inc
416-781-3005
1900 Avenue Rd
Toronto
ON
M5M 3Z8
CANADA

When doing our kitchen floor, the staff at Avenue Interiors recommended a product called Marmoleum. We didn't want hardwood, and this product worked beautifully with our new cabinets. Thre staff was very experienced with the product and its installation. It is unique and needs special care to install, and we were pleased with the work done. Workers were tidy and took care with our home. Over a year later, it still looks like new and we receive compliments on our choice.

Was this review helpful?
CP in North York
CP in North York
7 reviews Toronto, ON

First Review

3/10

Shutter Repair

We are surprised by the complete lack of response and the abysmal customer service demonstrated by Avenue Interiors. We would not recommend this company at all. We purchased shutters from Avenue Interiors 10 years ago and were happy with the both the quality of the shutters and the service. A few years ago, some of the slats on the shutters broke through our own fault - ie. these broken slats were not a result of the quality of the shutters. We contaced Avenue Interiors regarding replacing the broken slats, which we fully intend to pay for as we were aware the warranty period had expired. Our calls were not returned. After repeated atttempts, they returned our calls and Rick, the owner, came to take the necessary measurements and informed us he would get back to us. Months passed, Rick never got back to us and our calls to him were not returned. It has been over six months since that time and Avenue Interiors is still not returning our calls. We are extremely frustrated as we have been told by the manufacturer of the blinds that all repairs must go through the company from whom the shutters were purchased. The customer service is shockingly poor.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business

More about Avenue Interiors Inc

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Carpet & Rug Retailers pros in York Mills?