Arrow Furniture

Furniture
Toronto ON M9M 2L4
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Arrow Furniture
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86%

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Reviews for Arrow Furniture

Average customer rating:
8.6 10 (584 reviews)

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Judy from Thornhill
Judy from Thornhill
1 review Thornhill, ON
9/10

furniture purchase

We found everything we needed for our new home at Arrow Furniture. Thanks to Israel and his knowledge of Interior Design and attention to detail. He helped us create warm comfortable spaces in every room we purchased furniture

Approximate cost of services:
$5,000.00
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Company Response

Thanks Judy! We have taken great pride in allowing our design team to focus on our customers' needs and paying great attention to detail is always a sign of a great designer. Thanks again for your business. Michael M. - Sales Manager

Marc  from Toronto
Marc from Toronto
1 review Toronto, ON
10/10

Dining room set

I was in search of a dining room set for my condo and the options provided to me by the staff at Arrow were terrific. With limited space and looking for something modern and hip, as well as, "kid friendly", they helped me find the perfect fit. For the last 30 years my first stop for furniture is Arrow! Great company, Great people!
Thanks again, Marc

Approximate cost of services:
$1,000.00
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Company Response

Thank you for the great compliments Marc! We are very happy that you have continued to choose Arrow Furniture as your first stop for furniture over the years and we have been able to meet all your needs. Thank you so much again for all your business. Jason M. - Sales Manager

Trevor from Toronto
Trevor from Toronto
2 reviews Toronto, ON
10/10

Decorated Condo

Israel (Decorator & General Manager) helped us decorate our condo. He did a great job. He listened and found us the exact pieces we wanted. We were able to have our furniture delivered within the time frame he promised. The delivery guys were great. Clean, organized and fast. There was an art piece missing from the delivery & Israel personally delivered it to us the next day. GREAT SERVICE & GREAT QUALITY.

Approximate cost of services:
$8,000.00
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Company Response

Thanks Trevor! Glad to hear Israel and the rest of the Arrow team did such a great job for you and you are so happy with the furniture. Thank you again for your business! Michael M. - Sales Manager

Mark from Richmond Hill
Mark from Richmond Hill
2 reviews Richmond Hill, ON
8/10

Kids bedroom furniture

No complaints about purchasing or delivery service. However, some of the parts were missing when we opened the boxes. We didn't get an answer with the service manager when we called. After 2 hours and multiple calls, we finally did talk to the service manager. We were anxious to get this resolved so that our daughter had somehwere to sleep. We were told that we could drive from Oak Ridges to pick up the missing peices OR we would have to wait 5 days for them to be delivered. Since we already paid for delivery, there was no way that we were going to drive to the store. The service manager was unwilling to help any further and didn't understand why we were displeased. I asked to talk to the manager, Michael, who was very nice and helpful. He fixed the situation for us which allowed our daughter to sleep in her bed that night. If it wasn't for Michael, we would not be returning to Arrow for future purchases.

Approximate cost of services:
$2,200.00
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Company Response

Thank you Mark for letting us know how we did. Unfortunately there are sometimes parts missing from boxes and it is up to us to get them to you as soon as possible. Michael did go out of his way in a snowstorm to get you those parts that evening and we're glad that his commitment to Arrow and our customers is at the highest of standards. Thank you again for your business. Jason M. - Sales Manager

Robert G. from Grimsby
Robert G. from Grimsby
1 review Grimsby, ON
10/10

Thank You!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hey Jason, just wanted to thank you for looking after our living room furniture purchase, looks great in the space, great quality and really comfortable for the price! Not disappointed in any way, the experience has been first class, and I can say at 60 I have made a few furniture purchases and none compare to “Arrow”. No wonder you guys have been in business as long as you have.

Approximate cost of services:
$2,100.00
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Company Response

No Problem Robert! Thanks so much for all the kind words. All I did was direct you to the right product. The rest of the team at Arrow did all the other stuff and am glad they were able to represent us so well. Thanks again for your business. Jason M. - Sales Manager

Yichen Li from Richmond Hill
Yichen Li from Richmond Hill
1 review Richmond Hill, ON
9/10

New home

The designer Israel help us decorate my home. We bought some furniture from Arrow and some from other industry he told us. The quality service is very good. The design idea is very fashion. Price is moderate.

Approximate cost of services:
$70,000.00
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Company Response

Thanks for the wonderful comments and allowing Arrow Furniture to furnish your home. Enjoy the furniture! Michael M. - Sales Manager

Charmaine  from North York
Charmaine from North York
2 reviews North York, ON
8/10

New condo

I have admired arrow furniture(Brampton and arrow rd) unique custom furniture that isn't available just anywhere for a year and half. When I returned to the stores I was met by friendly staff especially Muhammad A Chughtai, he was very accommodating, friendly and patient with all my questions and concerns. I do wish there was room for negotiation with the price but I am very satisfied with the assistance and knowledge that was given by mike the general manager, stern but fair and willing to take the time to talk about the items. Once I receive the furniture I will be back for another review.

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Company Response

Thanks for your purchase Charmaine! I'm glad the staff at our Brampton location was able to answer all the questions you had. At Arrow Furniture, we have a price protection guarantee as well so I'm quite sure that you got the best pricing possible. Thank you so much again and enjoy the furniture! Jason M. - Sales Manager

cecilia from Wasaga Beach
cecilia from Wasaga Beach
2 reviews Wasaga Beach, ON
10/10

Thank you!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This message is for Royce at the Arrow Furniture in Scarborough. I have been searching high and low for a particular bench, which I always believe Arrow will not disappointed me. Both Patrick and I are very appreciate you being so helpful. You are a honest, knowledgeable classy person, never put pressure on us. We feel home when we come back to Arrow. We are so proud you are one of Arrow's family. We hope to see you again. Take care.

Cecilia and Patrick

Approximate cost of services:
$999.00
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Company Response

Thank you Cecila and Patrick! Royce and the rest of the Arrow team are always thrilled to see you come back time after time and have the confidence in us to find the right items for your home. Whether it be large purchases as in the past or one item to complete a room, we all thank you so much. Jason M. - Sales Manager

JD from Thornhill
JD from Thornhill
1 review Thornhill, ON
10/10

Interior Design

Israel Adoud from Arrow Furniture combines quality furniture at reasonable prices with a keen eye for design, decor and great taste! He helped make my house into a home; space for us all, functionality and form all top notch. Israel, thank you! Dont just buy from Arrow; Go talk to Israel, ask his opinion, you wont be disappointed.

Approximate cost of services:
$25,000.00
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Company Response

Thanks JD!! Israel really does have a keen eye and is one of many great designers we have on staff to help our customers. Thank you so much again for your business. Jason M - Sales Manager

Umesh in Scarborough
Umesh in Scarborough
2 reviews SCARBOROUGH, ON
10/10

New House

It has been a great experience moving into my new house with the help of Arrow Furniture. A very big thank you to Israel and Jennifer. First, I walked into the Kennedy location for a sneak peak to have an idea. I was greeted by Jennifer there. After some discussions, Jennifer had asked me to get the help of Israel. We had a phone conversation. Israel said he will come out to have a look at the place and have some measurements taken.That's when I met the great Israel. After the measurements done he had asked me to come to their North York location. With Israel's expert advice we were able to choose all our furniture for the entire house in just 3 hours. The delivery and assembly was even easier than choosing them. The whole arrow crew were there on that day. They staged all the furniture as we discussed. Israel was there on that day the whole time. I was really impressed. They made sure all the furniture had felts. No garbage was left behind. No floor, walls, furniture were damaged. What ever promised on the very first day were there. Furniture fitted the house much much better than we expected. We were on budget on this project. Much of the credit should go to Israel. Thank you Israel and Arrow Furniture team for making my dream come true!

Approximate cost of services:
$23,000.00
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Company Response

Thanks Umesh! We are thrilled that Jennifer, Israel and the rest of the Arrow team were able to meet or exceed all your needs from the day you walked into our store until the day of delivery. We will keep striving to furnish homes the best way we know how. Thank you again for the opportunity to furnish YOUR home! Jason M. - Sales Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arrow Furniture

Arrow Furniture has 4 locations to serve you and are proud to be in business for over 49 years. With 4 locations in the Greater Toronto Area, Arrow furniture is positive we have the right furniture solution for you. Whether you are looking for modern, traditional, or somewhere in between, we're sure you'll find it here, and all at a great price.

CATEGORIES
Furniture
PRODUCTS
Living Room Furniture, Dining Room Furniture, Bedroom Furniture, Beds, Sofa, Leather Sofa, Dining room Table, Modern Furniture, Contemporary Furniture
SERVICES
furniture delivery, home design, interior decorator, furnishings, home design
BRANDS
Aico, Aman, Ashley, Behold, Chateau, Décor-Rest, Defehr, Dreamstar, Emerald Home, Futura, Legacy, Lifestyle, Magnussen, Mazin, Midas, Omni, Palliser, Primo, Pulaski, Rustique, Samuel Lawrence, Sealy, Serta, Simon Li, Titus, Xcella
STYLES
modern, traditional, transitional, retro, rustic, metro, contemporary
WEBSITE
http://www.arrowfurniture.com
YEAR ESTABLISHED
1969
NUMBER OF EMPLOYEES
75
RETURN POLICY
25% Restocking Fee
PAYMENT METHOD
Cash, Credit Card, Debit Card & Financing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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