Alexanian Carpet & Flooring

1855 Dundas St. East Mississauga ON L4X 1M1
Allan Alexanian
Owner/Manager
Allan Alexanian [Full profile]
HomeStars  >  Carpet & Rug Retailers in Mississauga  >  Alexanian Carpet & Flooring
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
88%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Quote Requests and Reviews.
Reviews by rating (past 12 months)
56
0
4

Reviews for Alexanian Carpet & Flooring

Average customer rating:
8.5 10 (188 reviews)

Sort by

Kim in Ottawa
1 review Toronto, ON
9.8/10

We had a fabulous experience with Alexanian. We had a sewer back up so we had to redo our flooring, carpets etc. I am pretty particular so I had gone from carpet store to carpet store, looking for help. It was a really big project but no one seemed to have the time or the knowledge to really help me. I just didn't feel comfortable with any of them. But then I walked into Alexanian and I met Dawn and right away I felt she was the right person. She worked with us through the whole thing from start to finish. And there were no delays. They did and delivered just what they said they would. Michel was also really, really helpful. I would highly recommend them to anyone.

Job Price
Was this review helpful?
Donna in Stoney Creek
1 review Toronto, ON
10/10

We did a lot of shopping in advance and we found that Alexanian had the best price and they offered free measurements. Most other companies charge you a fee to do the measurements but they didn't. We carpeted the whole upper part of our house including bedrooms, the hallway and stairs. We hadn't purchased anything from them previously but we were really, really impressed. The two guys who did the installing were really nice, polite, didn't waste any time and spent the whole day working right until 7pm. They did have to come back later as we spotted a few small things that we wanted fixed. I was worried about even asking but as soon as I called Garo, the salesman, the guys came over to my house and they were so nice and polite again about fixing the carpet. They went over everything with us to make sure we were happy with it. We were so impressed with experience.

Job Price
Was this review helpful?
Terry in Dundas
1 review Toronto, ON
10/10

We were terribly impressed. We decided to carpet half of our basement last year and then we went back to have the other half done this year. We wanted the same carpet. It was explained that the dye lot could be different but as it turned out, the new carpet was very different. We could all see the difference (one was a longer shag and the weave was noticably different). Alexanian contacted the manufacturer and they confirmed that they had made changes to that particular carpet. So they said we could either get a different carpet, or they would partially refund us some money in order replace the original. Guy he is amazing and he was why we went back. We never questioned price. I would rather pay more money to get the service. They are the ultimate in customer service and we know something about customer service! We have done extensive renovations in the past couple of year and have had some terrible experiences but Alexanian was amazing to deal with.

Was this review helpful?
Cora in Freelton
1 review Toronto, ON
10/10

We have used Alexanian twice for carpeting our lower and upper floors. Guy, the salesman, is a very, very nice person and he gave us great advice. He helped us choose the quality and type of carpet, and the type of underlay. The carpet was even on sale! He came to our house, did all of the measurements and he was very flexible. We changed our minds at one point from tile to carpet and it wasn't a problem. He helped us again get what we needed. The installation was done exactly when they said they would do it. We were very happy with their service.

Was this review helpful?
Allan in Ancaster
1 review Toronto, ON
9.8/10

We dealt with Guy who did a great job of planning the carpeting so there was very little carpet wasted. Richard worked with us on financing and was very helpful. It was an excellent experience. This is our second purchase from them. We had a problem after the installation but Alexanian came back and they ended up having to redo the carpet install. No problem. I was very impressed. Excellent service.

Was this review helpful?
Sarah in Hamilton
1 review Toronto, ON
10/10

We dealt with Guy. He was amazing. I wish I had more carpet to buy just so I could go and talk to him. He is the nicest man and he knows everything about his business. We had a good experience with the installation too. They didn't make a mess, and did a very good job. We like to support local businesses and we definitely recommend Alexanian.

Was this review helpful?
D. Rich-Jones Sidney, BC
1 review Toronto, ON
10/10

Better than expected delivery and quality of the are rug purchased. Machine made are rug but looks like a hand woven rug. A very efficient company and the rug was well worth the money. I would highly recommend this company.

D. Rich-Jones Sidney, BC

Job Price
Was this review helpful?
Casey N from St Andrews by-the-Sea NB
1 review Toronto, ON
10/10

"Everything was received in excellent order and in good time. In fact, delivery was made a day ahead of expectation. Thank you for your courtesy throughout."
Casey N., St. Andrews by-the-Sea, New Brunswick

Job Price
Was this review helpful?
Ines in Burlington
1 review Toronto, ON
10/10

We have used Alexanian for over 40 years they have done work in our whole house and my business. Now family members have begun using them too. We deal with Guy who has been with Alexanian for about 50 years. He is a wonderful sales person. We don't always have the same installer but they have always been excellent. If there ever is a problem, Alexanian's deal with it immediately and correct the problem. We don't shop elsewhere because when you are happy why go anywhere else?

Was this review helpful?
Edward in Hamilton
1 review Toronto, ON
10/10

We purchased carpets from Alexanian in the past and decided to go there again because the service and salesmanship is excellent. They are very helpful. The installation people had a hard time because the underpad from the previous carpet was actually stuck to the floor but they did a great job. We are very satisfied with the product, service and installation.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alexanian Carpet & Flooring

Alexanian Carpet and Flooring is a family owned business founded by Aris Alexanian in 1925 in Hamilton, Ontario, Canada. Today, Alexanian Carpet and Flooring has 17 locations in 12 cities throughout Ontario along with our online store. We have serviced every Canadian Province and Territory as well as many US states.

CATEGORIES
Carpet & Rug Retailers, Floor Retailers, Shutters & Blinds, Carpet Installers, and Floor Laying & Refinishing
PRODUCTS
Hand-Knotted Persian and Oriental Rugs, Machine-Made Area Rugs, Sisal, Seagrass, Custom Rugs, Slate, Ceramic, Marble, Granite, Hardwood, Bamboo, Cork, Laminate, Vinyl, Wall to Wall Carpet, Hunter Douglas Window Coverings.
SERVICES
Professional Services Include: In-Home Carpet and Upholstery Cleaning, Area Rug and Oriental Rug Cleaning, Tile and Grout Cleaning, Rug Binding, Fringing, Repair and Restoration Services, Floor and Tile laying, Carpet Installation, Custom Made Area Rugs, Window Covering Installation, Free Shop At Home Service.
BRANDS
Mannington, Lauzon, Kahrs, Philadelphia, Mohawk, Stainmaster, Masland, Cabin Craft, Fabrica, Shaw, Tuftex, Scotchgard, Wunda Weave, Kathy Ireland, Godfrey Hurst, Teragren, Solida, Columbia, Wilsonart, Dal Tile, Congoleum, Marmoleum, Borealis, Sarana, Twelve Oaks, Nourison, Karastan, Jaipur, Hellenic.
STYLES
Alexanian's offers all styles, textures and colour variations in our flooring. Ranging from the most traditional through to transitional and contemporary styles, we carry a vast array of rug and flooring choices.
SPECIALITIES
Alexanian's offers unique rugs from around the world, a huge selection of carpet and flooring styles and full service installation. Our impeccable service and customer care is Alexanian's specialty!
WEBSITE
http://www.alexanian.com
YEAR ESTABLISHED
1925
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Cash, Interac, MasterCard, Visa, Cheque
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.