Reliable Dryer Vent

Formerly Magic Touch Chimney Sweeps
Duct Cleaning
Markham ON L3R 0H6
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HomeStars
Duct Cleaning
Reliable Dryer Vent
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95%

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Reviews by rating (past 12 months)

Reviews for Reliable Dryer Vent

Average customer rating:
9.7 10 (147 reviews)

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Y Marston from Toronto
Y Marston from Toronto
4 reviews Toronto, ON
10/10

replacing chimney cap

Great service. I needed to have the existing lock top damper removed and replaced with a squirrel-proof chimney cap in preparation for a gas log installation. Adam called me at work 30 minutes before getting to my home so I didn't have to take a half day off work to wait around. He did the job efficiently and thoroughly. I would definitely call them back to do a cleaning.

Approximate cost of services:
$150.00
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Cedric J. Smith from Toronto
Cedric J. Smith from Toronto
4 reviews Toronto, ON
10/10

Chimney sweep

Have used this company for a number of years. They contact me regularly. The Technician is prompt, provide a very satisfactory service which takes about an hour and leaves the area near the fire place clean & tidy.

Approximate cost of services:
$135.00
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Company Response

Thank you for your review Cedric. We love hearing from our long time customers. Kindest regards,
Marc

Paulski CABBAGETOWN
Paulski CABBAGETOWN
14 reviews Toronto, ON
10/10

chimney rebuild

BEST service ever - WE had a fireplace built for us using an existing 100 year old chimney, we had it inspected twice by wett certified companies, but they didn't scope it. We weren't comfortable with that and after reading homestar reviews we called Magic Touch - good thing we did. Richard found MANY dangers with the rebuild. Had we lit the fireplace we would have surely had a house fire. Richard was here through the week, and on weekends and worked long, hard hours to make our fireplace safe for our home. It was one of his biggest jobs ever, and one of the most dangerous examples of a fireplace that he'd ever seen....... It was a lot or work...He's a dedicated guy and a perfectionist. Great, great work and we are SO HAPPY to have a fireplace that works and is SAFE to use!!! Richard gave us all a good lesson on how to light and prepare fires etc. Great guy and we will recommend Magic Touch to everybody!!!!

Approximate cost of services:
$10,000.00
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Company Response

Thanks for the review Paul (and the pictures you e-mailed us). Richard was so happy to turn your fireplace back over to you safe and sound. It was nice for him to light that first fire and know you could just sit and enjoy.

Kindest regards,
Marc

Jim Smith in Maple
Jim Smith in Maple
1 review Vaughan, ON
10/10

CHIMNEY CLEANING

We've had a very pleasant experience with Magic Touch Chimney Sweeps. Eric was very prompt, extremely polite and thorough and he left the area very clean. We would highly recommend Eric and Magic Touch to other homeowners and we intend to call for their services on an annual basis. We wish Magic Touch and Eric much success in your business endeavours.

Approximate cost of services:
$125.00
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Company Response

Thank you very much for your feedback Jim. We will be sure to let Eric know how pleased you are.

Kindest regards,
Marc

Bri Lavoie in Toronto
Bri Lavoie in Toronto
2 reviews Toronto, ON
10/10

Chimney cleaning, capping and wood stove gasket replacement

We've been using Magic Touch to clean our chimney regularly for several years now, and we keep coming back because they are consummate professionals. They are polite and willing to answer questions, always arrive on time (or call if there's a delay), work efficiently and leave absolutely no mess. This time, we came home from a vacation to find that a squirrel had gotten into our chimney (past our old guard) and worse, fell into our wood stove. It died trying to eat its way out and left behind a destroyed door gasket. Magic Touch cleaned the chimney, installed a much better--and squirrel proof-- chimney cap and replaced the door gasket of our regency wood stove. All in under an hour.

Approximate cost of services:
$350.00
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Company Response

Thank you for your feedback Bri. I am pleased to hear Richard was able to take care of your situation quick and efficiently. Thank you also for continuing to use our services. We so appreciate your business.

Kindest regards,
Marc

Adeleh Shapouri in Pickering
Adeleh Shapouri in Pickering
1 review Pickering, ON
7/10

cleaning the chimney and inspecting it.

Eric was great in his job and we will call for the next service and help and Michalle as well she was very friendly which made a big diffrence thank you and my family and my best friend very very happy as well. Thanks.

Approximate cost of services:
$310.69
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Company Response

Thank you very much for taking the time to tell us about your experience Adeleh. It is always nice to hear from our customers.
Kindest regards,
Marc

bruce in Etobicoke
bruce in Etobicoke
1 review Etobicoke, ON
10/10

chimney clean, removal of squirrel and capping of top

Richard is the Man - very knowledgeable and takes pride in making sure everything is perfect - very happy with Magic Touch and have already referred someone to your company- of course it was one of the hottest days we have had this summer, but Richard went up on the roof and got everything completed. Thanks for everything and I will be setting an appointment with your company, to have some brickwork completed. Keep up the Great Work!!!!!!

Approximate cost of services:
$0.00
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Company Response

Thank you very much for letting us know how your experience with our company went Bruce. We agree - Richard is "The Man" (but actually we have heard that from many customers about each of our technicians). We are fortunate to have the kind of staff who care so much about giving our customers excellent service. I will be sure to let Richard know how happy you were with his service. Kindest regards, Marc

Michele S. in Scarborough
Michele S. in Scarborough
2 reviews Scarborough, ON
10/10

Fire Place Cleaning

My experience with Magic Touch was wonderful from the moment we met their Home Show representative to the minute they finished the job.
We had our fire place cleaned in April by Richard from Magic Touch. Richard was very personable and knowledgable. He provided information about my fire place, including helpful tips for its operation. He made sure to keep the work area neat and clean, there was no trace evidence from the cleaning at all when he left.
Would definitely recommend them.

Approximate cost of services:
$100.00
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Company Response

Thank you for telling us how we are doing Michele. Your feedback is very important to us and we appreciate the time you took to share your experience with our company.

Kindest regards,
Marc

John C. in Mississauga
John C. in Mississauga
1 review MISSISSAUGA, ON
10/10

Dryer duct clean out

I used Magic Touch for chimney inspection and cleaning a few years ago and it was an excellent experiance. So, when they callled for dryer duct cleaning I was happy to talk to them. This time RICHARD came out and gave great advise .... did an excellent job and left the place clean and in very good working order. I think his rerouting of a very long duct run to a very short much more direct run was a great idea. He was very clean, helpfull and even did me a significant favour unrealated to the dryer ( chinmey cap inspection and minor work for free.) I offered to pay for this extra, but Richard said it wasn't necesary. I have asked to be put on thier follow up list for future work reminders. Two excellent experiences with Magic Touch is more than enough to make them my first and only choice for their products and services. The pricing seems very fair and I got much more then I was expecting for the money

Approximate cost of services:
$250.00
What could this company do to improve their services?
they are excellent, not much to improve. I used there other employee for chimney inspetion and cleaning and this time RICHARD for dryer duct cleaning and ultimately duct rerouting.
Any advice to offer fellow homeowners facing a similar project?
call Magic Touch they do a very good job.
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Company Response

Thank you for sharing your experiences and your kind words with us John. It helps us to know if we are hitting the mark. As a business owner I am very fortunate to have team members who understand how important it is to take good care of every customer. I will share your remarks with Richard and the rest of the team.

Kindest regards,
Marc

michele m in Toronto
michele m in Toronto
1 review Toronto, ON
10/10

Dryer vent cleaning and repairs

Donna has contacted me personally for years to arrange both our fireplace maintenance and our dryer vent clean. This year Richard was sent to complete our services. He found a complication which he identified and explained in detail. The appointment was rescheduled and when Richard returned it was repaired and he took the time to both explain and show us the results. He was on time, proffesional and has a gift for finding words to explain his process and make it easy to understand.
We have worked with Magic Touch services and will continue to in the future.

Approximate cost of services:
$0.00
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Company Response

Thank you very much Michelle. We have had customers tell us hearing from Donna each year is like hearing from an old friend. It is very gratifying to have team members like Donna and Richard (and actually all of our team) who really care about getting it right. Thank you very much for your continued loyalty as one of our valued customers.

Kindest regards,
Marc

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliable Dryer Vent

Your peace of mind is our business! Our mission is to be the most trusted service company in the GTA.

CATEGORIES
Duct Cleaning
SERVICES
Dryer Vent Cleaning & Dryer Vent Installation
WEBSITE
https://www.reliabledryervent.com/
YEAR ESTABLISHED
0
PAYMENT METHOD
Cheque,Cash,Debit,Visa,Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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