Reliable Dryer Vent

Formerly Magic Touch Chimney Sweeps
Duct Cleaning
Markham ON L3R 0H6
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Duct Cleaning
Reliable Dryer Vent
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95%

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Reviews by rating (past 12 months)

Reviews for Reliable Dryer Vent

Average customer rating:
9.7 10 (145 reviews)

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Ed
Ed
20 reviews Markham, ON
10/10

Wall vent cover replacement

My 2nd story wall vent cover needed replacement after breaking off from the wind storm last week. I called Marc who was able to come out and do the replacement. He was responsive, prompt, courteous, and knows his stuff. He is reliable and his work is excellent. I would not hesitate to recommend Marc to friends & family! Great service, thank you Marc!!

Approximate cost of services:
$125.00
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Company Response

Thank you for your kind words Ed. it was a pleasure to serve you.

kindest Regards, Marc

Oleg in North York
Oleg in North York
3 reviews Vaughan, ON
10/10

Dryer vent and 3 other vent caps replacement

I needed dryer vent replacement and 3 other vent caps replacement. Marc sent me a quite via email, arrived in time as scheduled and did his job in a highly professional and efficient manner. Marc is a very nice man with lots of experience. Definitely I will call Marc in case I have need for similar repairs in the future.

Approximate cost of services:
$385.00
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Company Response

Thank you for your review Oleg. It was a pleasure working with you.

Kindest regards, Marc

Katrina
Katrina
1 review Toronto, ON
10/10

Dryer and Vent Cleaning

Just bought our home (first-time!) and moved in about two weeks ago. First time using our gas dryer and we found lint caked inside the dryer below the lint tray. We tried our best to clean it out ourselves, but found the laundry remained very damp after more than an hour of running the dryer.

Since its our first time dealing with a gas dryer, we called in Marc to make sure everything was in working order. Marc was prompt in responding and provided a very reasonable and competitive quote. He arrived on time and was wonderfully friendly. He found two major issues with our dryer:

- The elbow connecting the dryer to the exhaust was scrunched up against the wall and was crudely repaired with duct tape. This impeded the airflow out of the dryer and caused a clog of lint.
- The exhaust line was actually HVAC-grade, and not dryer-grade. This meant that plastic lining inside the exhaust line came loose and created a blockage that collected lint.

In the end, Marc cleaned out the dryer and exhaust line, replaced the elbow coming out of the dryer and levelled our washer and dryer set. Marc was incredibly professional and answered all of our questions with expertise and a smile. The cost was very reasonable as well. Would highly recommend Marc for any of your dryer repair needs!

Approximate cost of services:
$200.00
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Company Response

Thanks for your review Katrina. It was such a pleasure working with you. I wish I could review customers because you and Matthew are great!

Stephen
Stephen
1 review Toronto, ON
10/10

Great Customer Service

Marc installed a new dryer vent in our home about a year ago. The work and the price was great.

About a month ago, we had someone repair our washer. They moved the dryer to do the washer repair. In moving the dryer, the repair people were careless and broke a vent elbow in our new dryer vent. I emailed Marc about it and he came by and repaired the vent elbow free of charge even though he had nothing to do with the breakage. Great customer service! Super nice guy. Highly recommend him!

Approximate cost of services:
$0.00
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Company Response

Thanks for your review Stephen. Customer service is everything in our business.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great, speedy service!

Marc provided great service and was very thorough and fast. We needed a whole new vent for the dryer and he did a fabulous job! I highly recommend Marc from Reliable Dryer Vent Service.

Approximate cost of services:
$375.00
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Company Response

Thank you for taking the time to write this review. It was a pleasure working with you.

Kindest Regards, Marc

David
David
1 review Toronto, ON
10/10

Clearing Blocked Vent

Had a blocked vent with a second-story outlet in a difficult location. After reaching out to several other duct cleaning services without success, Reliable Dryer Vent was able to come the next day, and was able to diagnose and fix the problem, which was a frozen outlet flap. Highly professional. got the job done, would highly recommend for dryer vent work.

Approximate cost of services:
$185.00
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Company Response

Hi David, thanks for writing you review. So glad we were able to get you drying again.
Kindest regards, Marc

jengrossman .
jengrossman .
2 reviews Toronto, ON
10/10

Dryer vent cleaning and replacement

I came on here to find someone to clean my dryer as I had so much lint it was a fire hazzard due to very poor duct work done by the original builder. I saw all the positive reviews so I called Marc immediately. He came to see the job within 48 hrs and cleaned it perfectly.
He informed me that I needed to maintain it with service every year or I could have the duct work done properly to avoid issues in the future. He never tried to sell me on this option, it was only because I asked if this was something he could do that he even told me about it. He was upfront about the expense due to the work involved but was never pushing at all. The job was a full day job. He showed me the before and after pictures upon completion. It’s amazing what incompetent builders can get away with. We have had so many issues and have been lucky to find people like Marc to help resolve them before something bad happened life a fire.
Thank you to Marc for getting this taken care of in a timely fashion and for being so reliable. We will continue to use his services and highly recommend him to others.

Approximate cost of services:
$1,000.00
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Company Response

Hi Jen, thank you for taking the time to share your feedback. You definitely made the right decision to correct the venting issue your builder left you with. I'm glad I was able to help.

Shane M
Shane M
5 reviews Toronto, ON
10/10

Dryer cleaning, exhaust vent replacement

Job:
- Clean dryer venting system: My dryer vent was visibly overflowing with lint all the way from the exhaust vent to the lint screen.
- Replace 2nd floor external dryer vent cover: Overflowing lint had pushed the cover away from the brick (see picture).
- Replace external kitchen exhaust vent cover: The plastic had become brittle on the original vent and a family of birds destroyed the vent cover and built a nest (see picture)
- Replace external exhaust vent cover from basement bathroom

Reliable Dryer:
- communication was prompt and thorough from start to finish
- Marc was on time
- The work was completed as agreed and very thoroughly. The dryer is venting system is spotless and there are new vent covers outside.
- Marc listened to the problem and installed metal bird-proof vents.

NOTE: Unlike the original installations where the vent covers were attached using caulking only, Marc took the time to screw the vent covers to the wall.

Reasonable, professional, highly recommended.

Approximate cost of services:
$650.00
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Company Response

Thanks for your review Shane, it was great working with you.

Kindest regards, Marc

Sara  North York
Sara North York
2 reviews Toronto, ON
10/10

Excellent Duct Cleaning Service

The clean vent alert was signalling on our dryer. I contacted Reliable Dryer Vent and Marc came the next morning. He is very professional, knowledgeable and was able to answer all my questions. His company even sends out an email a year later to remind you to clean your vents. Highly recommend this company for duct cleaning services. Marc is my go-to vent cleaner from now on!

Approximate cost of services:
$260.00
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Company Response

Thanks for your review Sara. I'm glad we got you back up and drying quickly and fixed those few minor problems. Look forward to seeing you next year.

Kindest regards, Marc

Diana
Diana
7 reviews Toronto, ON
10/10

Dryer Vent Replacement

We used Reliable Dryer Vent to replace the flexible vent hose that was installed in our laundry home 7 years ago. It was far too long with too many turns before reaching the outside, and it was restricting the air flow and trapping lint inside. I didn't even realize how big of a fire hazard this was! Marc responded right away on Homestores, came the following day for a quote and was able to do the work within 24 hours. He was professional throughout and did a solid job replacing the vent with something rigid and much cleaner looking. Highly recommended!

Approximate cost of services:
$500.00
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Company Response

Thanks for your review Diana, it was my pleasure taking care of your venting. you were right to trust your instincts and have it changed. I look forward to seeing you again when your dryer vent cleaning is due. Kindest regards, Marc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliable Dryer Vent

Your peace of mind is our business! Our mission is to be the most trusted service company in the GTA.

CATEGORIES
Duct Cleaning
SERVICES
Dryer Vent Cleaning & Dryer Vent Installation
WEBSITE
https://www.reliabledryervent.com/
YEAR ESTABLISHED
0
PAYMENT METHOD
Cheque,Cash,Debit,Visa,Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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