Reliable Dryer Vent

Formerly Magic Touch Chimney Sweeps
Duct Cleaning
Markham ON L3R 0H6
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HomeStars
Duct Cleaning
Reliable Dryer Vent
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95%

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Reviews by rating (past 12 months)

Reviews for Reliable Dryer Vent

Average customer rating:
9.7 10 (147 reviews)

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Robin in North Toronto
Robin in North Toronto
4 reviews Toronto, ON
10/10

Chimney cleaning, dryer cleaning

I chose Magic Touch based on their HomeStars rating, and I was very happy with the results. Mark arrived near the beginning of the service window. He was very polite and hardworking. He began with my clothes dryer, cleaning all lint traps and the venting to the outside, then back in from the outside to the dryer. He then moved on to a gas fireplace, which he thoroughly cleaned. Lastly he cleaned our woodburning fireplace, which was quite dirty. He left all three work areas spotless, and was finished in good time. I look forward to having this company back every year!

Approximate cost of services:
$400.00
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Company Response

Thank you for your feedback Robin. Technicians like Mark who take pride in their work make it a great experience for our customers.
Kindest regards,
Marc

Chandran, Pickering, ON
Chandran, Pickering, ON
4 reviews Pickering, ON
10/10

Chimney Inspection

We just moved into a house with a chimney and were relatively unfamiliar with chimney maintenance. But Mark told us that a sweep was not required and gave us plenty of other advice to get us going. H didn't have to do too much but what impressed me was his honesty. I think Magic Touch has won another long term customer.

Approximate cost of services:
$65.00
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Company Response

Hi Chandran,

We appreciate you letting us know how we are doing. Honesty and Integrity are hallmarks of our company and we are fortunate to have technicians like Mark.

Kindest regards,
Marc

Camille from Newmarket
Camille from Newmarket
14 reviews Toronto, ON
10/10

Chimney cleaning/ inspection

Wow. Adam was fantastic. He came on time and prepared. Having just moved into our home we needed a professional to inspect the fireplaces. He found a dead bat and some feathers in one chimney not to mention both chimneys were not cleaned properly. Adam went on the roof without hesitation even with our extreme pitch. We also replaced both fireplace caps on the roof because ours had gaps and were an older style. I will definitely hire magic touch again next year for our annual cleaning. We ended up spending just under $500 because we bought the lifetime stainless steel caps as well as the cleaning.

Approximate cost of services:
$497.00
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Company Response

Thank you for your feedback Camille,

We agree - Adam is fantastic. As our longest serving technician, he understands his job very well but more importantly he understands the need to take care of each customer and address their individual needs. I am very pleased your experience with us met your expectations and we look forward to serving your needs for many years to come.

Kindest regards,
Marc

Brenda from North York
Brenda from North York
1 review North York, ON
10/10

Chimney Cleaning

Prompt, complete chimney cleaning service without mess to our home. After assessing the two fireplaces in our home, Mark clarified what work needed to be done, and what was not necessary at this time. Very much appreciated as we are retired. Already have recommended them. Brenda

Approximate cost of services:
$423.00
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Company Response

Thank you for your business and for recommending us Brenda. We appreciate your feedback. I'll be sure to let Mark know how pleased you are.

Kindest regards,
Marc

Straight Up Masonry
Straight Up Masonry
5 reviews East York, ON
10/10

Dryer vent and chimney cleaning

As owner of STRAIGHT UP MASONRY who are one of the top rated chimney build and repair specialists on homestars and in the GTA, I always like to recommend the best to my clients. I will never recommend anyone who I would not use on my own home and that is why I once again called on Marc and the MAGIC TOUCH crew to take care of my chimney cleaning and dryer vent cleaning. Darryl arrived 15 minutes early and promptly set up and begun work, he was polite to both myself and my wife, clean and very detailed in not only explaining what needed to be done but carrying out the work. This is about the sixth time I have used MAGIC TOUCH on my own home with work ranging from liner install's to annual cleanings. I also recommend them to my clients who are in need of the service we at STRAIGHT UP MASONRY do not provide. I have never heard negative feed back about MAGIC TOUCH.
Look forward to working with the guys again.
Tony and Crystal at Straight Up Masonry.

Approximate cost of services:
$400.00
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Company Response

Thank you Tony & Crystal. It's great to hear praise from such a highly respected company as STRAIGHT UP MASONRY. We really appreciate the opportunity to serve you and your customers.

Kindest regards,
Marc

Warren
Warren
2 reviews Toronto, ON
10/10

Fireplace Cleaning and Chimney Cap

I had Adam from Magic Touch come out on September 25, 2012 and the experience was top notch! I had previously called another HomeStars highly rated chimney service and they unfortunately was only interested in my money (i.e in the many thousands). So that is why I called Magic Touch to get another opinion. Adam was very, very professional and took the time to explain things to me. The chimney cleaning and chimney cap installation was very, very thorough and even though we were undergoing renovations, he still cleaned up his workspace. We are extremely happy with Magic Touch and we appreciate Adam going the extra mile with everything he did for us - Adam really does make a difference in people's lives and our experience with Magic Touch!!! A+++ would definitely recommend and we look forward to seeing Magic Touch next year!!!

Approximate cost of services:
$300.00
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Company Response

Thank you for the nice words Warren. Honesty and customer service excellence are 2 of the most important values at Magic Touch. We love doing great work but we also love going the extra mile for our customers. Glad we were able to serve you.

Kindest regards,
Marc

Cheryl S from Richmond Hill
Cheryl S from Richmond Hill
1 review Richmond Hill, ON
10/10

Chimney Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Adam from Magic Touch came to my new home to clean out my wood burning fireplace. He was early, professional and very efficient. Before I knew it, the interior of the fireplace was cleaned and a chimney cap was installed. As he was leaving, I mentioned a problem with my front door latch. To my surprise, he whipped out a screwdriver and with the wd-40 I supplied to him, it was working in seconds!! Adam helped me when he didn't have to and went over and above what he was supposed to do!! Wow!! I thought only maritimers did that.... impressed, happy and will call Magic Touch again!! The magic of Christmas is at Magic Touch.
Cheryl S.
Richmond Hill

Approximate cost of services:
$400.00
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Company Response

Thank you for your review Cheryl. We are very fortunate to have technicians like Adam who really care not only about their workmanship, but more importantly about serving every customer to the best of our ability.
Kindest regards,
Marc

Kimberley from Mississauga
Kimberley from Mississauga
2 reviews Mississauga, ON
10/10

Fireplace Chimney Cleaning

From start to finish dealing with Magic Touch was a pleasure.

When I called to make the appointment the representative was very friendly and was sure to let me know that all of the service technicians were employees of Magic Touch and not contractors. She then scheduled an appointment for the next time a technician would be in my area.

Today, Fred came to clean out chimney.

He was on time, professional, very courteous, knowledgeable, did a great job and left no mess.

We will definitely call Magic Touch again next year for our annual cleaning!

Approximate cost of services:
$150.00
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Company Response

Thank you for taking the time to let us know how we are doing Kimberley. We appreciate the feedback and will pass your review on to Fred. Kindest regards, Marc

Maria
Maria
4 reviews Markham, ON
10/10

Chimney Cleaning

I finally got around to having the chimney cleaned after about 5 years. I had used Magic Touch the last time also. They arrived on time, finished within the timeframe they indicated and charged what they estimated. While they were at it, they also looked for any trouble areas. All in all a great job!

Approximate cost of services:
$150.00
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Company Response

Thank you for your review. We appreciate your feedback.
Kindest regards,
Marc

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliable Dryer Vent

Your peace of mind is our business! Our mission is to be the most trusted service company in the GTA.

CATEGORIES
Duct Cleaning
SERVICES
Dryer Vent Cleaning & Dryer Vent Installation
WEBSITE
https://www.reliabledryervent.com/
YEAR ESTABLISHED
0
PAYMENT METHOD
Cheque,Cash,Debit,Visa,Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.