Brock Doors & Windows Ltd.

Windows & Doors Installation & Service
Brampton ON L6T 4X6
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Reviews for Brock Doors & Windows Ltd.

Average customer rating:
9 10 (2811 reviews)

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Allen Gudani from Toronto
Allen Gudani from Toronto
3 reviews Toronto, ON
10/10

Replaced 7 windows & 2 patio doors

I contacted Brock Doors & Windows Inc. after seeing their ad on a flyer with a 30% end of summer sale. After three other assessments and quotes from different companies, Walter was very informative and was not pushy like the other two associates or aloof like the first company I contacted. Afterward, Eugene came for the second measurements and we knew our project was in good hands. He was very knowledgeable about what his plan of action was and where he might have difficulty with our old house where nothing was ever straight or square. The installation date came one week sooner than we anticipated, just in time for the colder weather. Eugene and Asror were very thorough, efficient and considerate of our home's cleanliness. They used drop cloths, an h-vac, and garbage drums and did their best to clear their work site of debris and dust. A few minor details include dirty hand prints on the walls around work sites and nicks on our newly painted front porch. Not an issue given the nature of the job, ie. heavy lifting, etc. Most importantly, they were able to save the stained glass window above our main floor big bay window, hopefully to be hung on display at a later time. All in all, we are very happy with the job done. It was exactly as quoted at one day and a half. The windows and doors look fantastic and it's like we're in a new house. Looking forward to our first draft-free winter since moving in 2011. We would definitely recommend them to family and friends. In fact, several neighbours asked for their info while on the job on day one. Seven retrofit white North Star windows (triple-paned argon gas) and two patio doors for $8,500? Heck of a deal! Despite being based in Brampton, we appreciated them coming to Toronto's west end. All the best, guys!

Approximate cost of services:
$8,500.00
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Company Response

Hi Allen, WOW!! This is a phenomenal overview of your experience with our team here at Brock!! Thank you so much for the feedback about our staff but also thank you very much for taking the time to share such detailed information for homeowners looking to start their own renovation project. The pictures are fantastic & we've all enjoyed them!! Again, thank you so much for sharing!!

Jim McKee in Mississauga
Jim McKee in Mississauga
7 reviews Toronto, ON
10/10

Bow Windows Supplied and Installed

We are Brock Windows fans with 2 previous installations to this one. We rated them 10 each time. Our two sets of old bow windows (dining and living rooms) were installed 25 years ago and they began separating; also one pane had cracked. The new windows have triple panes and look great. Brock's project manager co-ordinated a convenient installation date. The 2 person crew carefully removed the old ones and gave the new ones a professional installation. The Canadian Made product is a very high quality.

Approximate cost of services:
$7,000.00
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Company Response

Hi Jim, thank you very much for letting us be a part of your home projects again & again!! We appreciate it so much & are happy to hear that we've been able to complete a home makeover in stages over the years!!

CityHighTO from North York
CityHighTO from North York
1 review Toronto, ON
10/10

Replace 5 basement / lower level windows

They replaced all of neighbour's upper level windows. Product quality and workmanship were excellent, so I hired them to do mine. Installation was by "Stefan" et al, with same product quality and workmanship. Excellent job! Highly recommend them.

Approximate cost of services:
$3,500.00
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Company Response

Hi!! Thank you very much for taking the time recognize Stefan!! We're so happy to hear that both you & your neighbour have had excellent experiences!

Private User
Private User
Private User reviews Mississauga, ON
8/10

Windows

Hard working crew, timely, kept work areas clean. Windows look great. Caulking outside is a bit thick and bumpy though, in my opinion. Looking forward to seeing how well the windows work through the winter! That was the main purpose for my purchase.

Installers, Jon and Beata, work fast and efficiently and are good people.

Approximate cost of services:
$15,000.00
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Company Response

Hi RJ, Thank you for recognizing Jon & Beata!! We agree that they're a phenomenal team so we appreciate the kudos back for them!! Please give your project coordinator a call to arrange to have your caulking redone!

brandon from Concord
brandon from Concord
1 review Oakville, ON
10/10

Home Windows

We are currently in the process of getting our windows and patio doors done by Brock Doors and Windows. Our windows and doors look fantastic and I am very happy with their services. It was my impression that they treat my house as if it was theirs, which I really appreciated! I can confidently recommend them to my friends and family! :)

Approximate cost of services:
$17,000.00
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Company Response

Hi Brandon, WOW!! Thank you so much!!! This is a fantastic overview of your experience & we really appreciate you sharing this with family & friends!! Make sure they give your name when they give us a call!! Let us know if there is anything you need!! Thanks again!!

shivanie from Concord
shivanie from Concord
1 review Brampton, ON
10/10

Windows and Patio Door

We recently had our Windows and Patio Doors replaced by Brock Doors and Windows. The service was excellent and very professional. We booked an appointment and Dorian our sales rep came out to give us an estimate. He was really nice and professional. He went out of his way to give us some advise about our windows. Gino was our installer and he was also very nice and professional.
After installation our sales rep did a follow up call to ensure everything was completed to our satisfaction. I am 100% satisfied with the work that was done.
Thank You

Approximate cost of services:
$5,000.00
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Company Response

Hi Shivanie, Thank you so much for this detailed review of your experience with our team here at Brock! This is exactly what we expect from everyone in our team and for every project we complete & it is fantastic to hear that our & your expectations were met & exceeded!! Thank you for your time & for choosing Brock!

Private User
Private User
Private User reviews Ajax, ON
10/10

Front Window of our house

Your salesman Michael was very informative and very pleasant to talk with. Mark & Chase the window installers were very efficient and neat & tidy, very friendly also, great job done by all.

Approximate cost of services:
$4,000.00
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Company Response

Hi Christine!! Thank you so much! We will make sure to pass along this fantastic information to Michael, Mark & Chase!! It's wonderful to hear that you're so pleased with the Brock team who worked with your on your project!!

jillyaine from Concord
jillyaine from Concord
1 review Uxbridge, ON
10/10

Patio doors and windows

We have dealt with Brock several times over the years and we have always been happy with our service. Mark Hill our sales rep is very knowledgeable and helpful. Our installer Mark was excellent as well. He was on time, friendly and a very clean worker. He went above and beyond with his service. We are also quite happy with the quality of the doors and windows we purchased. I would highly recommend Brock.

Approximate cost of services:
$3,700.00
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Company Response

Hi Theresa, Thank you for choosing Brock again & again!! It is so very flattering & definitely our pleasure to be able to work with you in stages as you completed your home renovation project!! We appreciate praising our team & their work very much!!

Satish from Toronto
Satish from Toronto
3 reviews Toronto, ON
10/10

Windows and Doors

My Brock Windows experience was fantastic. Mike who was responsible for giving me a quote was very professional, came to my home three times because we had a lot of questions and he was always willing to assist us.
We ordered 10 windows and 2 doors, and it took about 8 weeks because my wife insisted on a custom garden door.
Stefan and his crew showed up to installed the windows and doors, and this is where the “magic” happened. Stefan and his crews were very professional and courteous; I watched them remove all 10 windows in about an hour and had them installed shortly there after. They started working at 9:00 am and didn’t finish until 6:30. As they were cleaning up I realized they didn’t even stop for lunch, they just kept on going. My neighbors all commented on great the windows and doors looked and I gave them rave reviews of the company and especially Stefan and his team. I wish all the people that come to do work in our home were as great as Stefan.
Thanks for all the help, this was a major purchase for us and I really appreciated the attention and care that Brock Windows provided us.

Approximate cost of services:
$12,995.00
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Company Response

Hi Satish, Thank you so much! It was fantastic to work with you as well! We really appreciate detailed reviews of your experience not only because of the kudos given to our team but also because it is very helpful for homeowners looking to start a similar project for the first time! Thank you again for taking the time out to commend our team!!

dog lovers from Scarborough
dog lovers from Scarborough
8 reviews Toronto, ON
10/10

Bow Window Replacement

After talking to other window companies, my wife and I were impressed with the options that Brock provided. The sales rep Sandy arrived early to our appointment and clearly explained the products and their installation. Riza and Tony did an excellent job of replacing our bow window that had been severely damaged by carpenter ants. They worked through the rain, and cleaned up after the job was completed. We appreciate their flexibility and meticulous work. Having had experience with other contractors, we highly recommend Brock to others. Thank you!

Approximate cost of services:
$4,500.00
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Company Response

Hi Dog Lovers from Scarborough!!! Thank you for giving kudos to Sandy, Riza, and Tony, for acknowledging their hard work, and thank you for taking the time to share your experience with others!!! Make sure you let anyone you recommend know to give your name when they give us a call!! Lastly, thank you for choosing Brock!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brock Doors & Windows Ltd.

Windows and Doors

Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency.

Sales and Installation of Windows, Entrance Doors, Patio Doors & Hardware. Our Manufacturer, North Star Vinyl Windows, carries 100% Canadian Windows and Doors.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Entrance Doors, Patio Doors
SERVICES
Sales & Installation of Windows & Doors
BRANDS
North Star Windows & Doors
STYLES
Casements, awnings, single & double hung tilts, single & double sliders, bay windows, bow windows, picture windows, etc.
SPECIALITIES
Windows & Doors
WEBSITE
https://www.brockwindows.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
100
RETURN POLICY
Unknown
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Financing (TD/Enbridge/Snap Financial/Wells Fargo)
LICENSES
Metro Licences
MEMBERSHIPS
SAWDAC, BBB, BILD, Renomark, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.