Brock Doors & Windows Ltd.

Windows & Doors Installation & Service
Brampton ON L6T 4X6
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Reviews for Brock Doors & Windows Ltd.

Average customer rating:
9 10 (2812 reviews)

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Sasllv
Sasllv
1 review Caledon, ON
10/10

Replacing 5 Windows.

It was done Very Professional. Good workers were the installers. As well as the Salesman Andy Bankuti very professional and helpful

Approximate cost of services:
$2,500.00
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Company Response

Hi, this is fantastic to hear! Thank you!! We will be sure to pass along your kind words to your installers & Andrew as well!!!

mahbirder
mahbirder
1 review Milton, ON
10/10

Glass repair

Nick was polite, friendly, quick and proficient. He took all the cardboard and debris with him

Approximate cost of services:
$85.00
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Company Response

Hi! Thank you for letting us know about your experience with Nick, our service technician! We're so glad he was able to help you!!

AP in Markham
AP in Markham
1 review Markham, ON
10/10

Installation of New Windows for the Entire House

We have had the privilege and good fortune of working with PHIL C, who was our Sales Representative and Consultant with Brock Windows. He took pains in reviewing our needs; in developing and making sound recommendations; and lastly, to ensure that we were receiving best pricing. Phil C was extremely client-centric and truly wanted to make us happy and well-looked after - making many late night sales calls to accommodate our work schedule; overseeing installer's work; and reviewing the work along the way to ensure that we were absolutely satisfied.
Installers, REZA and TONY are first-rate. They were respectful, professional, and extremely hardworking. Quality of workmanship was superior.
In sum, the Brock Windows team is simply best-in-class!
Would absolutely highly recommend.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

WOW!! Thank you so much!! This is phenomenal to hear!! This is exactly our expectation for each one of our customers, and it means a great deal to our team to know they made a difference in your project! We really appreciate you taking the time to recognize Phil, Riza, and Tony!

Stew
Stew
2 reviews Aurora, ON
10/10

Windows installed

I was very pleased with the quality and friendly service that the installers possessed. They explained what they were doing and how to handle my new windows. I would recommend this company to all my friends, thank you for your service.

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Stew! We're so happy to hear that everything with your project went exactly as you had expected! Make sure to let anyone you recommend know to give your name at the time of purchase to receive referral gift! Thank you very much!

bvm
bvm
2 reviews Mississauga, ON
10/10

Windows and doors

We replaced all our windows and doors with Brock a few years ago. They came with a lifetime warranty and needed to use it recently for our front door. Nick came and listened to all my issues regarding the locking mechanism and door sweep. He was prepared with all the necessary parts and fixed all the issues promptly and professionally. The service call was a success and have nothing but positive feedback. Great job Nick and Brock Windows!

Approximate cost of services:
$0.00
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Company Response

Hi, thank you so much for your kind words!! Not only do we stand behind our products but in the event that something does happen we also very strongly stand behind our service departments ability to be there to help our customers for years, and even decades later! We very much appreciate this feedback!!

paul.dubal
paul.dubal
3 reviews Oakville, ON
10/10

window repairs

Nick the service provider replaced a cracked kitchen window. He even took the blind down and put it back. He was courteous and efficient and a credit to Brock.

Approximate cost of services:
$0.00
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Company Response

Hi Paul, we're so pleased to hear that we were able to help you replace your broken window & that you were so happy with service provided by Nick and our Service department! Thank you so much for sharing your experience!

Private User
Private User
Private User reviews Caledon, ON
10/10

Windows

We recently had Brock Windows install nine windows in our home. From my visit to their Brampton showroom to install we are so pleased with showroom staff, salesman Andrew & installer Andrew, their services were very professional & we would recommend them to anyone interested in new windows.

Approximate cost of services:
$5,585.00
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Company Response

Hi, thank you very much! 9 windows is a really big project and it's fantastic to hear that our team was able to make it so easy & comfortable for you! Thank you for acknowledging Andrew, we think he is amazing as well!!

Harvey's
Harvey's
2 reviews Whitby, ON
10/10

Door installation

We were replacing a sliding patio door and were looking for some way to include a dog door. Steve from Brock came out and suggested a wide single door with 3/4 panels on either side and integrate opening for dog door in one of the side panels. Sounded good to is. Installers arrived and removed old patio door. When they brought in new unit we all noticed dog for cut out was in wrong location, way up off the floor at the top of the panel. All they could do at that point was go ahead and install. Steve came out right away and took pictures and said not to worry, they would make it right.An service call was arranged. Nick was the service technician and he did an awesome job, painstakingly taking apart the lower panels (had to do both for continuity), flipping them so dog door opening was at bottom of panel and reinstalling. He was patient and professional and when he was done it looked as if it had come from the factory that way. Awesome job.We are pleased with our new door and extremely happy with the installation. Many thanks to Steve, Nick, and the two installers who's names we didn't get - all did a great job.

Approximate cost of services:
$4,200.00
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Company Response

Hello Harvey Family!! This is fantastic, thank you so much! It means a lot to know how pleased you are with your project even though a small error occurred! Of course we sometimes make mistakes, but where we hope to excel is our ability to not only correct and error but also to do it in a way that you still have full confidence in our capabilities as well as the end result of your project! Thank you so much for your time & patience & especially for acknowledging our teams hard work! Let us know if you need anything at all!!

Ash from Toronto
Ash from Toronto
4 reviews Toronto, ON
10/10

Replacement of old windows

We have an old home and had the majority of the windows replaced last year. The process went really well. Riza and Tony worked so hard making sure everything was perfect. The job was a challenge but they didn't complain once. Bride called regularly for updates and continues to make sure that we are happy with the work done. Thank you all.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Ash, We're so glad to hear that your project was a complete success!! Thank you for writing in with such amazing feedback about our team! We all really appreciate it!

fplinx
fplinx
1 review Toronto, ON
10/10

Front of the house

We are very happy with the total package the Brock Windows offered us I must say that the salesman Phil was great from the moment we met him till his follow up when the windows were installed he met our budget, met our needs for energy, for look and for neatness

The installation crew was just as professional as their sales rep

We are so happy that we are going ahead with the rest of the house

The greatest compliment is when neighbour's atop and say Wow and that is not an is a great feeling

Thanks Brock and looking forward to the next phase

I'm our mind a perfect 10

M .M

Approximate cost of services:
$8,000.00
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Company Response

Hi!! This is so wonderful to hear, we really appreciate you taking the time to extend kudos out to both Phil your sales representative as well as your installation team! Mostly, thank you for sharing that even your neighbours have noticed, we think that's amazing as well, and great to know!! Looking forward to working with you again as well, thank you again!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brock Doors & Windows Ltd.

Windows and Doors

Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency.

Sales and Installation of Windows, Entrance Doors, Patio Doors & Hardware. Our Manufacturer, North Star Vinyl Windows, carries 100% Canadian Windows and Doors.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Entrance Doors, Patio Doors
SERVICES
Sales & Installation of Windows & Doors
BRANDS
North Star Windows & Doors
STYLES
Casements, awnings, single & double hung tilts, single & double sliders, bay windows, bow windows, picture windows, etc.
SPECIALITIES
Windows & Doors
WEBSITE
https://www.brockwindows.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
100
RETURN POLICY
Unknown
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Financing (TD/Enbridge/Snap Financial/Wells Fargo)
LICENSES
Metro Licences
MEMBERSHIPS
SAWDAC, BBB, BILD, Renomark, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.