In 2006, I purchased a complete bedroom set from Ethan Allen in Bedford, NH. I was very pleased to find that the Ethan Allen delivery service men were extremely professional and efficient. They arrived at the time they quoted, carefully navigated the staircase and doorways, built the canopy bed, and removed all the furniture wrappings. Later, when I found a sliding piece in the armoire did not move properly, my Ethan Allen 'consultant' sent their carpenter to resolve the issue. I would certainly purchase from Ethan Allen in the future.