StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency.Learn more.
0%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
When I rented a truck from Home Depot, the time started before the truck was even loaded. This meant that I had to get employees to load the truck with my materials-- taking 1/2 hour. This resulted in my paying for an extra rental time.
