Our experience with Magic Windows product and service has been excellent. We expected an outstanding product and that’s what we got, along with skilled and highly professional installers and a fast turnaround between sale and installation. But what we didn’t expect was the exemplary customer service, responsiveness and sense of urgency when it came time to fix a problem. That’s where so many companies fail. This is a company that stands by its word and its products. Everyone we dealt with, from sales, to service, to installation, including the owner, were committed to making sure we were totally satisfied. We highly recommend that anyone in the market for high quality windows, check them before making a final decision. Simply put, they are not like the others.