Gigi and his team did a complete overhaul of our main floor including removing a load bearing wall, redoing all the floors and kitchen, along with painting and new doors. They have great attention to detail and noted things we would never have thought of, which is why we chose them.
Where they lost the stars were on communication and timeliness as the project definitely took longer than expected. With a 2 week beam delay another job got started which often then took precedence over our job and we had times where we were told someone would show up and they didn’t .
Gigi will work with you on any miscommunications and make sure you’re happy as a customer. They made sure to replace a toilet and door jam which were accidentally broken during demo, and they’re coming back in the spring to clean some gashes. Gigi definitely cares about his customers’ satisfaction and ensuring the job is done right. All the workers were very competent and polite.
See a couple photos below!
- Company Response
Thank you very much for taking the time to leave your honest and sincere review. We're glad that we were able to meet all of your needs to the best of our ability despite the error from the manufacturers product. We definitely take great pride communicating step by step with all of our customers to ensure your constant awareness and are again appreciative of your understanding. Thank you very much and it was a pleasure assisting you with your renovations. Your business is truly appreciated.