Reviews

0/10

Upon checking the actual measurements of some fixtures that I purchased, I found that they don't match the description on the website, they are way off! I wasn't able to request for a refund right away because of the covid-19 restrictions, which caused my request to be only 4 weeks over the return date policy. Management absolutely refused to be flexible and allow for a return, although the fixture was un-opened, still in it's original packaging and the fault was theirs for having the wrong measurements on their website. Do yourself a favour and shop elsewhere!! Multi-Lighting has much better customer service and allowed me to return a fixture even though it was past the policy date! Do not support this company!!!

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0/10

The only time this builder will treat you half decent is before you give them your money and sign the papers. After that, it all goes downhill ~ fast! After sales care is non-existent! Phoenix will hire whatever trade is willing to come work on your house for cheap. Work morale is low, trades don't care and do terrible work! We have gaps in our subfloor and behind our walls that let in cold air and freeze our pipes in winter. The walls are not straight. When we moved in, our house was beyond filthy, the hardwood floors were all damaged from trades walking on them with their boots, our carpets were filthy and the paint job was beyond horrible! We've been here for years and still repairing bad workmanship! Avoid at all cost, you'll save yourself lots of $$$ and nightmares that may last many years after possession date!

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