Something that, I assume, would usually be a pretty routine job (replacing the cartridge in the shower faucet) turned out to be bit more complicated due to how the shower was initially installed some 20 years ago. However, Jeff went out of his way to fix the issue.

Approximate cost of services:
Was this review helpful?
Company Response

Thank You Ralph;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co


They never cleared my steps and sidewalk in the time stipulated in the contract. When we came back from a trip the snow was still there although it had been three days since the last snow. I called them and they said they were just about to get to our house. It took another day before they actually did the job. The next few times there was snow, I called them again when the work wasn't done in the time stipulated and always got the same response. In the end, I just gave up and did it myself. A few times someone did show up a day or so later and, I guess because the sidewalk and the steps to the front door were already cleared by me, just ended up shovelling in places that I hadn't asked for and that didn't need to be cleared.

Approximate cost of services:
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Ralph, we do not have operations in Burnaby or British Columbia. Could contact our office and address any complaints there. please confirm your address and when you attempted to contact us, as we don't have any record of your contact with us.
our email is

thank you kindly
Snow Wrangler team