We've used Pacific Home Comfort several times for gas furnace replacement, running a gas line to our BBQ, replacing the fan in our AC a few years ago. Terrific service! What a time for the AC to quit now with temps running 33 Celsius. Called and left a message for Baldwin. Said that the unit was 20 years old and we'd probably end up needing a new one. Despite being swamped with service calls and installs, Baldwin managed to fit us in same evening. Arrived after 10pm which was fine with us! Checked out the outside unit ... turns out it was just a fried capacitor which he replaced in about 3 minutes. Instead of sweating it out for days, we were back in cool comfort. We' plan to talk to him about a new, more efficient unit before next summer. Top notch service every time!

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We've been looking for a glass insert for our solid front door for years. Something a little different than what you find at Home Depot, etc. Last week a pamphlet was delivered to our door from What a Pane. Flipped it open, scanned the pics, and thought "We've found it!". Went to their website and found an even better insert. Emailed them. Barry responded right away with the price and we booked the install. BUT when he arrived he said "We may not be able to do this. Your panelled door is not standard." They measured carefully, got a bit creative, and 20 minutes later ... PRESTO! My wife was out ... when she came home and saw it, LOVES IT. While I've been retired from practice for some time, I am a licensed architect ... so I'm, well, fussy. What a Pane gets my top recommendation!

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Company Response


We love a challenge! Yes this was a slightly difficult job. The door handle was in the way and the 9 panel door was not exactly standard.
Dan, my installer has a creative mind!
Glad you like your new door insert. Thanks for choosing us.

What a Pane Inc.
Decorative Door Inserts
1-888-401-PANE (7263)