Pacific Home Comfort Experts

Heating & Air Conditioning
Markham Markham ON
Write a Review
Write a Review
Website
HomeStars
Heating & Air Conditioning
Pacific Home Comfort Experts
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winnerBest of 2019winner

Reviews for Pacific Home Comfort Experts

Average customer rating:
10 10 (81 reviews)

Sort by

lisa
lisa
0 reviews Toronto, ON
10/10

fixed furnace

our furnace wasn't working we called and they were here the next day. Baldwin was very knowledgeable got my furnace fix and running in a few hours!

Was this review helpful?
Company Response

Thank you Lisa for writing this review regarding your furnace service. We appreciate your business and look forward to servicing you for all your HVAC needs.

mecheverri
mecheverri
0 reviews Toronto, ON
10/10

New A/C

Baldwin and his team take the time to explain everything and to discuss all alternatives. His workmanship is remarkable and goes to great lengths to keep the areas clean. His quotes are straight forward. Overall a pleasure to deal with. I would definitely recommend to anyone.

Was this review helpful?
Company Response

We are glad that your experience with Pacific Home Comfort Experts was good. Thank you for your review of the installation of your new air conditioner. We also appreciate your recommendation.

CT
CT
0 reviews Toronto, ON
10/10

Repairs

Dealing with Pacific Home Comfort has been easy. They were responsive and were able to do the repairs in a very timely manner. Pricing was also very reasonable.

The technician, Baldwin, was very knowledgeable.

Would recommend!

Was this review helpful?
Company Response

Thank you so much for your review. We are happy we were able to help you out with your repairs. Contact us anytime you need us for your HVAC needs.

C.N.
C.N.
0 reviews Whitby, ON
10/10

furnace - air conditioner - fireplace - humidifier maintenance

Prompt on time, knowledgeable, reliable; ready to explain current and possibly future problems, fully prepared for the job.

Was this review helpful?
Company Response

Thank you for your continued business with Pacific Home Comfort Experts. We appreciate your review. We look forward to servicing you again for all your HVAC needs.

Don
Don
4 reviews Markham, ON
10/10

Furnace and AC service

The company is very organized and sends me reminders for equipment service and responds promptly and completes the service. I have been using Pacific Home Comfort for at least 12 years. They responded to our first furnace crisis within 20 mins of calling them after having waited 4 days for a Well known and Marketed company affiliated with the Gas Provider. Have a service contract with
Pacific Home Comfort. I recommended them to my friends whom were extremely pleased with their prompt and efficient service.

Was this review helpful?
Company Response

Thank you, Donald, for taking the time to write a review about our company Pacific Home Comfort Experts. We appreciate great clients like you. Thanks again for your referrals and your continued business.

Jeff
Jeff
0 reviews Brampton, ON
10/10

Installation of new tankless water heater and central heating and air conditioning unit.

Very professional and knowledgeable people. Easy to work with in getting the system and layout that worked best for me. I would recommend them.

Was this review helpful?
Company Response

Thank you, Jeff, for your review on the installation of your furnace, air conditioner and tankless with our company, Pacific Home Comfort Experts. We look forward to servicing you for all your HVAC needs.

Mike
Mike
0 reviews Toronto, ON
10/10

Furnace and AC installation

Baldwin and his crew installed a new furnace and AC in our house. They gave great advice before and after the installation, even going so far as to answer a call later that evening when I had questions about how the system worked. Everyone is very knowledgeable and professional, highly recommend!

Was this review helpful?
Company Response

Thank you, Mike, for your review about the installation of your furnace and AC. Glad we were able to answer all your questions regarding your system. We appreciate your recommendation and look forward to servicing you for all your HVAC needs.

LOVE2BME
LOVE2BME
0 reviews Newmarket, ON
10/10

Install new air conditioner and thermostat

Efficient and timely with job despite the extreme heat. They were clean and respectful inside and out.. put things back they moved and left all spaces they worked as they found them. Friendly throughout visit and patient while answering questions and explaining what I needed to know over and beyond my expectations. A wonderful experience. Thank you

Was this review helpful?
Company Response

Thank you for the wonderful review regarding the installation of your air conditioner and thermostat. Our Pacific Home Comfort Experts crew treat your home like it was theirs and we always clean up after each job. We look forward to servicing you for all your HVAC needs in the future.

G B.
G B.
0 reviews Toronto, ON
10/10

Replaced air conditioning unit

Very professional approach. They were on time and completed the work in 2 hours. Got the air conditioning running on a hot day. I’m very satisfied especially because I was able to get expert help at short notice and finally able to relax and entertain in the cool comfort of our home.

Was this review helpful?
Company Response

Thank you for taking the time to write about your air conditioner install with Pacific Home Comfort Experts. We are glad timing and availability worked out and we were able to come to your house in a timely manner. We look forward to servicing you again for all your HVAC needs.

gunther
gunther
0 reviews Markham, ON
10/10

Air Conditioner Replacement

Baldwin was very knowledgeable, worked quickly yet thoroughly, and took the time to walk me through the work he’s done. Excellent customer service! I would definitely reach out to Baldwin again for a future job.

Was this review helpful?
Company Response

Thank you, Gunther, for writing a review on the replacement of your air conditioner. Our Pacific Home Comfort Experts crew is happy takes pride in their workmanship. We look forward to servicing you again for all your HVAC needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pacific Home Comfort Experts

Pacific Home Comfort Experts have proudly been in the heating and cooling business for almost 20 years. Our main business offers sales, service and installation of the best quality furnaces, air conditioners and indoor air quality products. We specialize in high quality equipment and installation.

Our professional, knowledgeable, friendly and courteous Home Comfort Experts are fully licensed, insured and covered by Workplace Safety & Insurance Board (WSIB), operates under the Technical Standards & Safety Authority (TSSA), and is a member of The Heating, Refrigeration & Air Conditioning Institute of Canada (HRAI).​

We make sure that all your needs and concerns are met. We will answer any questions or concerns about your equipment because we know that your cooling and heating equipment is a large investment.

We take pride in our work and use only the best and highest quality products and materials. We do not compromise quality for the price. We know that your heating and cooling systems are important to you. When you hire Pacific Home Comfort Experts’ services for your cooling, heating, and air quality solutions, rest assured you will be happy with our work. Your complete and total satisfaction is important to us.

We continue to build our business with honesty, integrity and quality workmanship that keeps our clients coming back and referring us to new clients.​

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Specializes in Furnace, Air Conditioner, Fireplace, Ductless Air Conditioner, Air Cleaner, Heat / Energy Recovery Systems, Tankless, Hot Water Tank, Customized Duct Work Design and Installation (New Construction and Conversion), Gas Lines, Combi Boiler, Roof Top Unit
SERVICES
Furnace, AC, fireplace, tankless and water tank service and maintenance.
BRANDS
We service all major brands. Authorized Armstrong Air Dealer.
SPECIALITIES
Rental and Financing available through VISTA Credit.
WEBSITE
https://www.pacifichomecomfort.com
YEAR ESTABLISHED
1999
PAYMENT METHOD
Cash, Cheque, MasterCard, VISA, Financing
LICENSES
G1, 313D, 307A, ODP, TSSA
MEMBERSHIPS
HRAI, BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Residential Heat Loss Heat Gain Calculation, Residential Air System Design
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.