I wanted to get rid of my electric tank and install a Tankless gas water heater. I first did my research on the installation process, location, gas, water, electricity, venting etc., and then got quotes from multiple HVAC guys.
Baldwin came as promised, answered all my questions patiently, and gave a competitive quote. He came again the next day to do some tests on a water pressure issue that was nagging me. The key selling point was that he was thorough in answering my questions.
Baldwin completed the installation as promised. I think he did a high quality job and was easy to deal with. He definitely pays attention to details, which was important to me.
I am very happy with my Tankless installation. Thank you, Baldwin!