Pacific Home Comfort Experts

Heating & Air Conditioning
Toronto
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97%

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Reviews by rating (past 12 months)
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Reviews for Pacific Home Comfort Experts

Average customer rating:
9.9 10 (40 reviews)

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Calin
Calin
1 review Whitby, ON
10/10

Furnace and air conditioner maintenance

On time, knowledgeable, clear communication on what is needed and what is not necessary. Highly recommended.

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Company Response

Thank you Calin for taking the time writing a review. We appreciate your continued business choosing Pacific Home Comfort Experts to take care of your HVAC needs.

kamaninori
kamaninori
1 review Markham, ON
9/10

Product

They came befors time (5mi ) and they installed my AC and also cleaned up after themzelves. They made sure everytbing was working before they left. Amazing people.

Approximate cost of services:
$2,700.00
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Company Response

We appreciate your review for the installation of your air conditioner. Thank your for choosing Pacific Home Comfort Experts and we look forward to servicing you for any of your heating and cooling needs. Enjoy the rest of your summer!

Chad
Chad
1 review Ajax, ON
9/10

Furnace & A/C replace

Very happy with the outcome. Baldwin was very good at explaining different products and services they offer. Will recommend to anyone.

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Company Response

Thank you Chad for your review with the replacement of your furnace and air conditioner. We at Pacific Home Comfort Experts appreciate your recommendation. We are here for all your HVAC needs.

suku -.
suku -.
1 review Markham, ON
10/10

Furnace and Centrail Air Conditioner replacement

I had my 27 year old furnace (Lennox) and central air conditioner (Keeprite) replaced recently by Pacific Home Comfort. From the initial sales call to installation, the technician, Baldwin Consul was professional, knowledgeable and straightforward. He took the time to explain the functions of each of the units, the various options available and, when asked, offered up his recommendation, despite the fact that I was considering a more expensive unit. I was initially sceptical about the recommended Armstrong Air units, but upon researching them, it was comforting to know that Armstrong has a long history and is now owned by Lennox and that there is a corporate effort to build up the brand. I was also reassure by Baldwin's description of the technical aspects of the units. Once the decision was made, it was smooth sailing to fix the installation date and final installation. Baldwin and his crew arrived on time, and completed the job as scheduled. They took extra care to ensure that any damage to existing drywall, etc., was minimal and the finished job left no trace of the work that was done. The installed Armstrong Air units are working well.

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Company Response

Thank you Suku for your feedback. It was a pleasure that our Pacific Home Comfort Experts team was able to install your furnace and AC. We take pride in our workmanship and treat our customers the way we want to be treated. Enjoy the rest of your summer.

William
William
5 reviews Toronto, ON
10/10

Replacement air conditioner

I needed a new air conditioner installed and a few people in my townhouse complex had gone with Pacific Home Comfort, so I decided to give them a call. They were familiar with the type of heating/cooling system in our complex which made me feel like they were a good choice for the job. I was able to get an installation appointment within about a week or so. They came, installed the new unit, removed the old one and cleaned up everything. Great job all around.

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Company Response

Thank you William for taking the time to writing a review for Pacific Home Comfort Experts. We do our best to keep our customers happy. We are glad that you chose us for the replacement of your air conditioner with the hi velocity heating system. We appreciate your business and look forward to servicing you for any of your HVAC needs.

Aaron
Aaron
1 review Toronto, ON
10/10

Air Conditioner replacement

Very pleased with the replacement Air Conditioner and the work that was done to get it all connected. The technicians were very efficient, tidy, and knowledgeable. Would definitely highly recommend!

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Company Response

We at Pacific Home Comfort Experts would like thank you for your review and any future recommendations of our company. Glad you were pleased with our technicians work replacing your air conditioner. We look forward to servicing you in the future for any of your heating and cooling needs.

Groover101
Groover101
1 review Richmond Hill, ON
10/10

HVAC System total replacement

We were recommended to Pacific by a friend. They came in and diagnosed our issue of no A/C quickly. Laid out the options of which given the age of our existing system it made no sense to invest further in it. They were able to arrange replacement equipment, deliver it and install it very rapidly to get us back up and running. Excellent workmanship, cleaned up after themselves and offered a fair and competitive price. Could not be happier!

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Company Response

Thank you for choosing Pacific Home Comfort Experts and sharing your experience. It was our pleasure to have service you with the replacement of your air conditioner. We take pride in our workmanship and service we provide to our customers. We are here for any of your future HVAC needs.

Steven M.
Steven M.
1 review Mississauga, ON
10/10

Furnace and AC

Baldwin an Ronald were awesome tradesmen. They worked extremely hard fabricating the ductwork to fit the small space they had to work with. Both were extremely knowledgeable and diligent. I would recommend having Pacific Home Comfort and Baldwin-Ronald do any work you need done. Very polite and professional.

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Company Response

Thank you Steven for your review. We enjoyed the challenge with the install of your furnace and air conditioner. We appreciate any recommendations for Pacific Home Comfort.

J I.
J I.
1 review Toronto, ON
10/10

Air conditioner

We are more than 100% happy with the whole experience of using Pacific Home Comfort Experts and will definitely recommend you to our family and friends. We are grateful that we were referred to your company by our son (you did the installation of his new furnace and air conditioner).
Baldwin was an excellent representative for the company! I would definitely use your company again based on the service he provided. He was very professional, did an excellent job, thorough, precise and was punctual.
Everything was done to perfection even covering our hardwood floors and stairs.......plus vacuuming after the job was done!
Thank you Baldwin!

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Company Response

We appreciate your review and thank you in advance for any recommendations you provide. Please also thank your son for referring us to you. At Pacific Home Comfort Experts we pride ourselves with our workmanship and service we provide our customers. We are very happy that our crew did an excellent job with the installation of your air conditioner. We look forward to servicing you in the future for any of your HVAC needs.

Kyle
Kyle
1 review Toronto, ON
10/10

Air Conditioner replacement

Very professional and very knowledgeable. Came in and had it expertly diagnosed and replaced. We’ve had minor fixes over the years but it was definitely time for a replacement. Old air conditioner just wasn’t keeping up. Replacement works great and we finally have a comfortable house on hot days.

The team who came in and did the work were very courteous, knowledgeable and clean. Had everything swapped out and working really quick. Very happy with the overall service and outcome.

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Company Response

Thank you Kyle for your review and your business. We are happy that your new air conditioner is keeping you cool and comfortable. At Pacific Home Comfort Experts, we are here to help you with your all cooling and/or heating needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pacific Home Comfort Experts

Pacific Home Comfort Experts have proudly been in the heating and cooling business for almost 20 years. Our main business offers sales, service and installation of the best quality furnaces, air conditioners and indoor air quality products. We specialize in high quality equipment and installation.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Specializes in Furnace, Air Conditioner, Fireplace, Ductless Air Conditioner, Air Cleaner, Heat / Energy Recovery Systems, Tankless, Hot Water Tank, Customized Duct Work Design and Installation (New Construction and Conversion), Gas Lines, Combi Boiler, Roof Top Unit
SERVICES
Furnace and AC service and maintenance.
BRANDS
We service all major brands. Authorized Armstrong Air Dealer.
SPECIALITIES
Rental and Financing available through VISTA Credit.
WEBSITE
http://www.pacifichomecomfort.com
YEAR ESTABLISHED
1999
PAYMENT METHOD
Cash, Cheque, MasterCard, VISA, Financing
LICENSES
G1, 313D, 307A, ODP, TSSA
MEMBERSHIPS
HRAI, BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Residential Heat Loss Heat Gain Calculation, Residential Air System Design
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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