Reviews

10/10

Jason and his team did an A+ Job. Dust control was a big concern of ours and it was managed very well. Seems like every tool was either attached to or had an integrated vacuum. Fantastic turn-around time with sanding, sealing and finishing taking place over a couple days. We will hire them to do the main floor as well.

Approximate cost of services:
$2,000.00
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Company Response

Hi Kyle ,

Thanks for the feed back! We thrive to leave your house as clean as possible!

Thanks,

Jason Burns
Toronto Restoration Services
www.torontors.com
647-978-7531

10/10

I hired Isaac from DaSilva contracting to hang, tape and mud drywall in a detached building in my backyard. Very pleased with Isaac’s work. Great communication. I would highly recommend Isaac and will certainly reach it to him for my next job.

Approximate cost of services:
$1,800.00
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Company Response

Thank you for the kind review Kyle it was a pleasure to deliver a beautiful finish for your addition. We look forward to producing great work for you in the future.

10/10

Called Express Rooter to snake my main drain pipe. It ended up being clogged with tree roots. Problem fixed same day. Plumber showed me camera footage and made suggestions to replace a section. Same plumber (Yuri) came back to replace master shut off valve, great work. Was easy to coordinate and schedule times over the phone. Accomodating. Would highly recommend.

Approximate cost of services:
$500.00
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Company Response

Thank you KG. We're happy you were pleased with the work done! We'll pass along your kind words to Yuri.

0/10

Complaint Description: I originally called BathFitter to fix a problem pertaining to water under the bathtub liner. The cause of the water was determined to be improper caulking around the tub-to-wall joint. A plumber was called to replace the caulk, and remove the water. This was completed at a cost of $500 to me. Although the water was removed, 2 more problems soon arose: 1. Within less than a year mold and mildew started to form along the caulk joint. The mildew was forming in areas where the caulk joint failed and water started to get underneath. It seems like the plumber did not properly clean the joint to achieve adhesion, and/or used the incorrect caulk due to it's poor performance. 2. The larger problem was discovered when I removed the mouldy caulking, to replace it myself this time. When inspecting the joint up close, I can see the tub and wall panels were installed backwards. In other words the wall panels did not overlap the tub in a "shingle" fashion. Any water that gets in the joint is led directly behind the liner. I'm concerned about moisture behind the wall panels and tub liner. When incorrect installation of products has the potential to lead to health concerns and airborne mould, the company should be especially conscious of sound installation techniques, training, and 3rd party "plumbers" who are contracted to do repairs. The workmanship was irresponsible. The "plumber" replacing the caulking should have notified someone of the incorrect installation.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Hi KG, we are sorry to hear about this issue. We would like to better understand this situation so we may properly address it, however we are unable to locate your information in our system with the information provided, and thus cannot determine the Bath Fitter branch you worked with. Please give your local Bath Fitter branch a call at your earliest convenience so we may best address this matter. Thank you.